Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

Technology 117

Technology Resources Fraud Strategy 117

PYMNTS

OCTOBER 21, 2020

Volante Technologies, which works in cloud payment processing and messaging, has landed a big new client, Grupo Financiero Banorte. We’re on an innovation journey and payments are a very important part of this journey,” Velazquez said.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

OCTOBER 16, 2018

The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. On a more amusing note, Walmart also shared with investors that it has managed to save $220 million by changing its lightbulbs and floor wax. “We

Innovation 128

Innovation Meeting Retail Arkansas 128

Perficient

JUNE 30, 2020

We use the insights and measures we’ve collected to arrange the experiences and capabilities under consideration into six manageable groups and, finally, to balance the portfolio to fit your limited time and resources. . Or should we go the other way and invest in a risky but innovative direction? Innovating.

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. . “In

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

NOVEMBER 20, 2020

Sixty-two percent of customers also say the availability of digital ordering and payment options can influence whether they choose to patronize a QSR, further highlighting the importance of remote ordering options. Deep Dive: How QSRs Can Take Loyalty Programs to the Next Level With Localization. million consumers making the jump.

Mobile 210

Mobile Regional Study Survey 210

Bobsguide

AUGUST 7, 2022

The solution, integrated with the apps CloudMargin and eflow via Finastra’s FusionFabric.cloud platform, will provide the bank with a modern, scalable and cost-efficient ownership model as well as access to ongoing upgrades and innovation. EMEA PR Manager. About Luxoft, a DXC Technology Company. T +44 (0)7552 865009.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. “Our She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

JUNE 26, 2020

It’s required lots of on-the-spot innovation as firms had to massively rethink their operations from the ground up. But for many of them, this has also been an opportunity for them to really develop their digital strategies. Many are offering transitional tools to help guide their clients across the digital divide.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

JANUARY 21, 2020

From Chipotle Mexican Grill to DoorDash , quick-service restaurants and technology platforms are making it easier for consumers to order their favorite foods. QSRs are incorporating the technology into their business models. From McDonald’s to DoorDash, restaurants and technology platforms are driving digital ordering innovation.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

APRIL 29, 2019

Ayala, the Philippines -based conglomerate, is raising money for a new capital fund that will invest in technology companies. The executive was quoted as saying the company will be “bolder and more deliberate” in its venture capital strategy, supporting businesses with disruptive technology.

Fintech 108

Fintech Capital Strategy Digital Strategies 108

PYMNTS

SEPTEMBER 2, 2020

Clients still need to manage their financial lives — paying the babysitter, buying groceries, giving graduation gifts and more. Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members.

Payments 223

Payments Innovation Meeting Digital Strategies 223

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

AUGUST 1, 2016

On Wednesday, August 31, 2016 at 1:00 PM (EST), join James Jenkins, Director, CA Technologies and Karen Webster, CEO, Market Platform Dynamics as they discuss why banks and card issuers are at a pivotal juncture to embrace digital business transformation. Digital Discussion Presenter: James Jenkins. Director, CA Technologies.

CA 100

CA Security Payments Cyber Security 100

PYMNTS

AUGUST 15, 2019

Smaller trading businesses, in particular, are struggling to manage the sudden costs of tariffs, as well as the unexpected volatility of supply chains’ geographic adjustments to avoid those fees. The region operates with “an economy which is largely based on trade,” Kocher noted, making it a prime target for bank-FinTech innovation. “We

Marketing 108

Marketing Regional Fintech Capital 108

FICO

FEBRUARY 9, 2021

Instant Mortgages, Just Add Data and Decision Management. Singapore’s OCBC Bank is using FICO technology to approve mortgages in 60 minutes. The winner of the 2021 FICO Decisions Award for Customer Onboarding & Management used FICO® Origination Manager to create a self-serve online ‘instant mortgage’ service.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

Independent Banker

OCTOBER 31, 2022

However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending. There are numerous reasons to support a digital lending solution,” says Michael Haedrich, a senior product manager at Finastra.

Lending 91

Lending Community Bank Community Illinois 91

Perficient

OCTOBER 29, 2020

Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

APRIL 18, 2017

“This growth and competition will force post and parcel organizations to become more digital to create the agility and flexibility they will need. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). Deep Brew, he noted, will increasingly power the company’s personalization engine, optimize store labor allocations and drive inventory management in its stores. In fiscal year 2019 in the U.S.,

US 100

US Digital Strategies Training Customer Experience 100

Perficient

NOVEMBER 10, 2020

” Another common version of this is “We can’t do that because our technology stinks.” Mr. Hernandez provides a lot of good information about his take on how customers are adjusting to the new “reality” of managing the virus.

Customer Experience 348

Customer Experience Meeting Study Maine 348

PYMNTS

JULY 24, 2018

The story of the enterprise’s digital transformation is long and winding, as executives struggle to overcome budget restrictions, integration hiccups and a lack of willingness for change from the higher-ups. Goldman Sachs said the data, however, signals roadblocks in corporates’ digitization strategies.

Survey 102

Survey Analytics Digital Strategies Data 102

Insights on Business

MAY 12, 2017

But this does not mean that workforces will be replaced with new technology. L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

MARCH 20, 2018

According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 101

Regional Strategy Technology Innovation 101

PYMNTS

AUGUST 13, 2020

Technology and consumer demand have been moving payouts toward digital in recent years, and well over half of consumers receiving a payout want an electronic option,” she said. Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. In addition to Alexa, the restaurant chain is also turning to other digital innovations. In Other Brick-and-Mortar News. Kroger Co.

Retail 139

Retail Strategy United States Comparison 139

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

PYMNTS

DECEMBER 6, 2019

He will be the executive responsible and accountable for leading Google, and managing Alphabet’s investment in our portfolio of Other Bets.” . Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. The key to that future is burgeoning 5G mobile network technology. Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season.

Innovation 77

Innovation Retail Branding Technology 77

NCR

JULY 5, 2016

Digital change: Technology is reshaping almost every sector, and banking is no exception. Organizations face pressure from customers to provide the latest digital innovations, while also being required to update legacy back-end systems to streamline cumbersome processes. Technological readiness. Social engagement.

Training 56

Training System Digital Strategies Leadership 56

NCR

JUNE 16, 2017

Today’s range of digital tools offer banks great opportunities to boost the level of service they offer and optimize their costs through effective use of the latest technology. And as more customers become digitally-focused across everything they do, banks must react accordingly in order to meet consumer demands.

Big Data 65

Big Data Data Analytics Strategy 65

PYMNTS

OCTOBER 11, 2019

Or, at least, a whole lot more stores that are using Go’s checkout-free technology, anyway. The theory is that standalone Amazon Go stores were Step 1 in a retail reformation plan, licensing the technology to high-traffic retail areas like airports is Step 2. There are as of today 18 Amazon Go stores in the U.S., customers.

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

AUGUST 8, 2018

Making the move from analog to digital in governments around the world could save an estimated $3.5 Reliance on obsolete technology can open government agencies to potentially serious perils.”. Digital Strategies. trillion per year thanks to productivity gains and other savings, according to one recent McKinsey analysis.

New York City 101

New York City Hawaii Survey United States 101