Perficient

NOVEMBER 30, 2020

Once held up as a maven of creativity and brand, today’s technologies, customers, and pace of business demand CMOs have a wider handle on a variety of skill sets and a much deeper business acumen in order to move their team from cost to profit centers. How to Get There. This is not a short-term trend either. The short answer is No.

Branding 378

Branding UX Customer Experience Marketing 378

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

Perficient

OCTOBER 29, 2020

By applying the FBM to the Quibi story, we can learn much about what ailed the platform and how to avoid similar missteps in future product planning. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

MAY 27, 2020

But while there are many tools at entrepreneurs’ disposal to make the shift, it can still be difficult to draw the most logical and frictionless roadmap to business model digitization that will alter the course of many small businesses’ futures long after the pandemic. ” A Digitization Strategy. .

Online 179

Online Payments User Experience How To 179

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation.

Cards 283

Cards Meeting Mobile Digital Strategies 283

PYMNTS

SEPTEMBER 2, 2020

The pandemic got CUs further focusing on how to “get their customers digitally engaged — from onboarding through usage — and helping their members continue to live their day-to-day lives in a world that has changed.”. After all, while consumers’ lives have changed, their banking needs, in many ways, haven’t.

Payments 223

Payments Innovation Meeting Digital Strategies 223

South State Correspondent

AUGUST 30, 2023

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” A well-framed problem in banking might be which customer segment to focus on, how to apply rates to your deposits, or how to optimize capital among lending segments.

Data 195

Data Analytics Strategy Examples 195

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

MARCH 20, 2018

“Digital is forcing sweeping changes in corporate banking, and institutions will need to adapt or see their competitiveness and market share steadily spiral down over the next few years,” warned BCG Senior Partner Dr. Carsten Baumgärtner in a statement. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

NOVEMBER 12, 2019

AP automation is a popular target of corporates’ digitization strategies today, and according to new data released last week, researchers expect this industry to flourish at a compound annual growth rate of 11 percent between 2019 and 2024 — hitting a $3.1 billion valuation. Vendors Key to Billtrust’s BPN Adoption.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

MARCH 16, 2018

A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. Its technology works like Google , in a sense. “We This technology works for any eCommerce site anywhere in the world,” Shobert said.

Analytics 162

Analytics Branding Retail Trends 162

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. Business Banking, Too.

ATM 174

ATM Examples Digital Strategies Operations 174

Cisco

OCTOBER 19, 2020

Reinventing applications: How to connect application performance with the experience of the new digital consumer. Digital confidence: How to ensure a promising future for companies, employees, customers and the community.

User Experience 71

User Experience America Security Digital Banking 71

Perficient

OCTOBER 26, 2020

While availability of 5G coverage is still limited in the United States, businesses should consider how to start building capabilities and products that leverage 5G now. The name of the game is speed. 5G translates to faster download speeds, reduced latency, and more available bandwidth. Improved Consumer Experience Possibilities with 5G.

Video 476

Video United States Apple Innovation 476

Insights on Business

MAY 12, 2017

But this does not mean that workforces will be replaced with new technology. L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

MARCH 6, 2020

It is what brought Farhan Siddiqi to Ahold Delhaize as chief digital officer a year ago — drawing him away from McDonald’s where he served in the same position and is credited with creating and shaping the firm’s digital strategy — including the launch of mobile ordering and self-service kiosks at 20,000 locations.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

PYMNTS

APRIL 16, 2019

Now, as Notre Dame Cathedral in Paris continues to smolder from the catastrophic blaze on Monday (April 15), there is a good chance future Parisians and French citizens will remember the digital gifts toward restoration now starting to pour in from around the world.

Payments 182

Payments Chicago Strategy Digital Strategies 182

PYMNTS

DECEMBER 15, 2017

GPShopper, which develops mobile apps for retailers, has an idea why the technology uptake has been so slow in this market, as well as a vision for a brave new luxury retail world – and a plan to help make it happen. They saw technology as antithetical to that. She doesn’t know what some of the products are for or how to apply them.

Retail 129

Retail Branding Mobile Tools 129

Perficient

JANUARY 14, 2021

and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. This podcast discovers what’s possible with digital and figures out how to make it real in your business. Season 1 includes episodes on: What if Everything Really is Digital?

Digital Strategies 499

Digital Strategies Customer Experience Trends Data 499

Perficient

JUNE 30, 2020

In this post, I’ll share how to use those insights to make sense of what to do about it. . Many of these experiences and capabilities are powered by rapidly maturing technologies that have already started to prove themselves out. The Approach. For most of us, there is no shortage of problems to solve or great ideas to consider.

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

APRIL 14, 2017

Technology underpins everything these days. Writ large, the goal is to create “world-class ecosystems” around the “world-class technologies” that allow people to pay with safety and convenience. Technology both hinders and offers paths into the future,” she noted.

Payments 105

Payments United States Innovation System 105

FICO

FEBRUARY 22, 2021

In general, CAOs are experts in analytics and AI, and how to leverage these technologies to solve a business problem. CAOs often report to the chief technology officer, typically driving AI integration with software assets, many times having a dotted line to the CEO.

Analytics 52

Analytics Data Software Digital Strategies 52

PYMNTS

JULY 22, 2016

Though the purchase of London-based VocaLink is sure to open the door for Mastercard to play a role in the company’s key payment technology platforms for U.K. This provides the consumer with a full rail of digital payment choices, whether it be credit, prepaid, debit, or direct to bank account without a debit card in between.

Payments 100

Payments Mobile Strategy Digital Strategies 100

Independent Banker

OCTOBER 31, 2021

started developing its digital lending platform about three years ago—and the bank is really glad it did. The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer.

Lending 91

Lending Community Bank Community North Dakota 91

FICO

AUGUST 19, 2022

It is generally held that most traditional companies have all the information they need to make smarter customer decisions that will improve customer loyalty and increase revenue, but it’s sitting in silos scattered across the organization, and management just can’t figure out how to make it all work together and across all channels.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How to deal with Big Data: 1. We’ve identified the top 4 trends that banks can’t ignore in 2019.

Trends 64

Trends Cyber Security Big Data Analytics 64

Perficient

JULY 27, 2020

How does that align the new or refined business strategy. This should include ideas or plan on experience, operations, and technology. how will you justify it? This should include defined and measurable outcomes, definition of a program, and a roadmap on how to get there. Think about more than technology.

Strategy 332

Strategy Course Digital Strategies Technology 332

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. How to deal with Big Data: 1. We’ve identified the top 4 trends that banks can’t ignore in 2019.

Trends 48

Trends Cyber Security Big Data Analytics 48

Perficient

NOVEMBER 20, 2020

How to Get There. Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content. And you might be right.

Video 322

Video Tools Digital Strategies Marketing 322

FICO

MARCH 28, 2023

Business analysts, data scientists, and technology partners can innovate to create new financial products and more customer-centric approaches by experimenting with new data sets, analytic strategies, AI and machine learning techniques and more. Your ‘Digital Teams’ have become the productivity backbone of your digital strategy.

How To 52

How To Analytics Data Strategy 52

Perficient

SEPTEMBER 29, 2020

In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discuss: How marketers have already adapted and where they see the most opportunity moving forward. What will be different this holiday season and how to adjust your strategy accordingly.

Marketing 294

Marketing Branding Data Industry 294

Social Assurance

NOVEMBER 6, 2020

As the bank marketer’s role continues to expand, with some areas expedited by COVID-19, opportunities need to be available to grow abilities around data, analytics, technology and innovation. So, how can Social Assurance help? By providing you the resources you need. Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12

PYMNTS

NOVEMBER 19, 2019

Last week, Bottomline Technologies Vice President of Strategy and Product Bill Wardwell explained in an interview with PYMNTS how streamlined, digital accounts payable processes can have an impact on suppliers’ accounts receivable operations.

Cards 101

Cards Strategy Payments Technology 101

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. One technology startup, Devo, secured $25 million for its products and services in this market.

Data 100

Data Management Analytics Compliance 100

Perficient

NOVEMBER 12, 2020

The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Add deepfake and augmented reality technology to this mix, and the creative agency is even further interrupted. How to Get There.

How To 508

How To Branding Customer Experience Industry 508

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77