PYMNTS

MARCH 2, 2020

As carmakers were forced into contingency planning, digital strategies emerged as a means of saving a portion of their marketing activities. The group will reportedly have the same program on Tuesday, but through a “digital press conference” with Chief Executive Officer Oliver Zipse.

social media 130

social media Conference Digital Strategies Meeting 130

Perficient

NOVEMBER 5, 2020

Is it a way smaller more nimble players can expedite how they compete and gain market share? Or a way to differentiate those that were quick adopters to digital transformation? The group was very open to discussing what they are dealing with and offering up advice and lessons learned across the board. The Hot Buttons.

Company 436

Company Customer Experience Groups Data 436

Perficient

JULY 20, 2020

What are marketing personas versus UX personas? Marketing personas define broad audience demographics. Marketing personas pinpoint the demographics of who to target, their affinities, and one key message that might resonate. Marketing persona: “women, ages 35-50, married with kids, income over $60K”.

UX 332

UX Meeting Groups Data 332

PYMNTS

NOVEMBER 24, 2020

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. percent of this group cite interest in this feature compared to 3.7 Digital strategies must therefore reflect generational as well as geographical distinctions among consumers.

Online 142

Online Mobile Digital Strategies Strategy 142

Perficient

JUNE 30, 2020

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. We’ll start with the six groups: . Differentiating experiences are those that you and you alone deliver amongst your peer group. The Approach. Differentiating.

Innovation 348

Innovation Resources Trends Strategy 348

Perficient

DECEMBER 10, 2020

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. I think there are two major groups of customers emerging from the COVID-19 Pandemic: Customers who want to get back to “normal” or the way they behaved in 2019. Expectations vs Reality.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Abrigo

MARCH 6, 2017

Other advisors and trade groups have written plenty on how bankers should not behave on social media, describing some of the risks involved in unmonitored activity. 1) @davidpoconnell – David O'Connell is a former commercial lender and a senior analyst at Aite Group, where he covers commercial banks and their use of analytics.

social media 150

social media Lending Community Community Bank 150

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. The company is taking the platform to market with Square Peg and Macquarie Group, bringing borrowers together with investors. That comes against a mortgage market that is worth about $1.7

Fintech 101

Fintech Lending Groups Digital Strategies 101

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. In these sessions, you can dream.

US 195

US Training Examples Data 195

PYMNTS

OCTOBER 27, 2017

Dunkin’ Donuts, in an attempt to increase the company’s share of a competitive breakfast market, plans to expand the number of discounts it offers, according to news from Reuters. A two for $2 egg and cheese wrap offer increased revenue for Dunkin’ Donuts in the third quarter, Reuters stated. The company’s stock was up 0.9

Comparison 100

Comparison Mobile Digital Strategies Report 100

PYMNTS

MARCH 6, 2020

For example, say you’re in the market for a new car. A group of his friends banded together to chip in and gift the vacation to the couple – and a business idea was born. Rizvi has retained a marketing company to focus on brand awareness and customer acquisition. “We They will accept 76 floats at $500.00

Hawaii 141

Hawaii social media Innovation Digital Strategies 141

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Hybrid cloud is helping accelerate go-to-market for these new initiatives.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

Jeff For Banks

NOVEMBER 28, 2014

The below table was drawn from a peer group analysis my firm performed for a client. At a time when so many banks are challenged to grow revenues, marketing expenditures represent 2.1% Perhaps we should recognize the importance of the digital distribution system and appoint the appropriate executive to be its champion.

Digital Strategies 93

Digital Strategies Strategy Operations Seattle 93

PYMNTS

APRIL 23, 2019

is a tough market – and getting tougher. is in a race with its competitors and the increasingly digital future of grocery they embody. Not so smart a move given how quickly the grocery game has gone digital – and how quickly consumer behaviors are becoming multichannel. The world of groceries in the U.S.

Online 132

Online Detroit Phoenix Dallas 132

PYMNTS

DECEMBER 18, 2019

KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. markets in which Starbucks delivers is 16. The share of KFC orders made via drive-thru lanes is 65 percent. The number of U.S.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

AUGUST 10, 2018

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. For instance, the market for apps and wearables related to personal healthcare will reach $11.25

Online 101

Online social media Baltimore Data 101

Social Assurance

NOVEMBER 6, 2020

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. In 2020, the ABA Bank Marketing conference was to be held on my home turf in Minneapolis.

Marketing 12

Marketing Conference Minneapolis Analytics 12

FICO

AUGUST 19, 2022

For decades, businesses automated individual departments or deployed specific uses cases, not foreseeing that their data would ever need to be interchangeable and interoperable as part of a comprehensive digital strategy. Enterprise intelligence solutions optimize and monetize the use of people, data and analytics across the company.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Cisco

OCTOBER 19, 2020

As companies accelerate towards a digitized and automated future, digital transformation is no longer an option, it’s a necessity. At Cisco, we reiterate our commitment to the financial sector to help you accelerate your digital strategy and support you along this path of great challenges and opportunities.

User Experience 71

User Experience America Security Digital Banking 71

Independent Banker

OCTOBER 31, 2021

Demand for digital banking products and services is on the rise across different geographic markets and customer demographics. “In In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers,” Jundt says.

Lending 91

Lending Community Bank Community North Dakota 91

CB Insights

NOVEMBER 3, 2017

Meanwhile, most active investors include key market players, such as booking platform Expedia, travel B2B solutions provider Amadeus, and hotel chains Hyatt Hotels and AccorHotels. Alibaba Group. in 2017 YTD. Most active corporate and CVC investors. Legend Capital. Hyatt Hotels. CyberAgent Ventures. MAIF Avenir. AccorHotels.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

NCR

APRIL 16, 2018

The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

FICO

FEBRUARY 22, 2021

Ethical AI allows us to understand if a model is being biased toward any protected group of individuals. As the global pandemic unfolded, customers embraced all things digital, and companies that didn’t have a good digital strategy rushed in to get things in order. Why this connection? by Nikhil Behl.

Analytics 52

Analytics Data Software Digital Strategies 52

PYMNTS

OCTOBER 11, 2019

He said Amazon’s roughly 40 percent market share of eCommerce isn’t nearly as impressive as it sounds given that most retailers’ efforts are omnichannel these days. That indicates the trucks are designed for shorter hauls of 400 miles or less, SJ Consulting Group’s principal consultant Satish Jindel told Business Insider.

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

JUNE 11, 2018

As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations. Corporate banking is a significant part of this digital transformation. “They have huge amounts of data that could be put to use in myriad ways. .”

Data 100

Data Management Analytics Compliance 100

PYMNTS

APRIL 7, 2016

Recently, a group of writers at the content marketing site Contently — inspired by last month’s NCAA March Madness — put together its own “Social Media Championship Bracket.”. What’s currently working better than social media for retailers in the digital space in turning marketing into immediate sales?

social media 100

social media Retail Study Branding 100

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Learn more at ibm.com/RegTech.

Compliance 96

Compliance Customer Experience Analysis Data 96

FICO

JUNE 21, 2022

Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns.

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

JANUARY 6, 2019

Unilever Foundry works with over 400 brands across 190 countries to pilot startups and focus on digital marketing, enterprise tech and e-commerce, products and ingredients, new business model innovation, and social impact. Since then, M&S has embraced its digital strategy. PepsiCo — Design & Innovation.

Innovation 77

Innovation Retail Branding Technology 77

Gonzobanker

DECEMBER 22, 2014

With so much buzz around mobile apps with budget bubbles and alerts that only a small group of consumers ever download and try, it’s great to hear about shops like $3B Tinker Federal Credit Union, which has quietly grown to provide financial education to 20,000 people a year. That’s one helluva move up. Buena suerte, Bradley!

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

APRIL 24, 2019

Hosting marketing and sales execs at Caesars Palace is kinda asking for it, isn’t it? A few nuggets: Marketing spend is the one place where banks can innovate quickly vs. waiting for long-haul tech and people-based transformations. Let’s get into small groups and get people involved! Let’s just call it.

Branding 125

Branding Conference Strategy Oregon 125