PYMNTS

FEBRUARY 3, 2020

They quickly faded into the décor of banks and street corners, becoming a prosaic feature of everyday life. And while some imagined there’d be banks on Mars by 2020, few guessed that dull ATMs would one day reinvent retail banking. Solving the Branch Conundrum. Interactive Teller Machines March On.

ATM 165

ATM Digital Banking Innovation Video 165

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? According to the J.D.

Customer Experience 71

Customer Experience Retail San Diego Study 71

PYMNTS

JUNE 8, 2020

BBVA Switzerland , meanwhile, is leaning on video technologies to help enable safer and more seamless onboarding via digital means for new customers. The bank is utilizing what is known as a “zero contact” method for KYC checks of potential new users where it verifies individuals’ identities via video calls.

Mobile 157

Mobile Video Tools Security 157

Gonzobanker

AUGUST 17, 2022

Digital Engagement Had Great Attendance and Extracurriculars. Digital banking provider Alkami acquired data analysis and marketing campaign management provider Segmint Digital banking and payments provider Bottomline was acquired by Thoma Bravo for $2.6B.

Fintech 182

Fintech Lending Software Compliance 182

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Bobsguide

JUNE 3, 2022

Auriga is helping banks to deal with these banking industry challenges and develop stronger mobile propositions, alongside better digital and omni-channel engagement. King also makes the case that in addition to the push for #nextgenbranches, there is a shift in consumer banking behaviour.

Video 78

Video Training Customer Experience Mobile 78

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? According to the J.D.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JULY 30, 2019

Nearly 40 percent of them would consider leaving their current CUs because of inconvenient services or inability to address problems and data security concerns. In July, midwest-based Cobalt Credit Union introduced video banking services and the ability to transact and open a new account remotely. According to J.D.

Innovation 115

Innovation Fraud Mobile Video 115

Gonzobanker

APRIL 8, 2020

Pages should have calls to action in shareable content like blogs, videos and webinars that encourage consumer and business engagement, and they should be used across digital marketing mediums like blogs, alerts, calling/texting the contact center and auto-scheduling appointments. Email us for a list.

Leadership 169

Leadership Analytics System Digital Banking 169

PYMNTS

DECEMBER 3, 2020

When you look at retail banking, there have been a couple of newcomers in the market in recent years who come in with shiny, new apps," he said. "So So far, corporate banking users are always left out in the cold.". The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

AUGUST 26, 2016

According to AppleInsider , although some retailers have announced plans for Apple Pay in the past, some still have not supported Apple Pay; Anthropologie and Forever 21 are two examples. Clydesdale Bank, Yorkshire Bank and digital banking service B began supporting Apple Pay for U.K. cardholders a week ago.

Apple 100

Apple social media Retail Strategy 100

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Twelve years later, however, mobile banking has become ubiquitous across much of the global financial ecosystem.

Mobile 123

Mobile ATM Innovation Strategy 123

PYMNTS

FEBRUARY 24, 2017

Further, insight from Javelin Strategy & Research indicates that over half of all mobile banking users across demographics have expressed interest in using voice commands as part of their digital banking experience. In the latter camp, U.K. In the latter camp, U.K.

Mobile 135

Mobile Fintech Google User Experience 135

PYMNTS

APRIL 30, 2018

Digital banks. trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 They’re also using software and cryptographic techniques and permissioned-based networks to digitize and move assets around the world faster and in a secure, compliant manner. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Insights on Business

FEBRUARY 27, 2019

Think of the changes in the past ten years in terms of how we deal with our banking needs. We moved from telephone banking to online or internet banking. The iPhone became more popular and apps got better and more secure. How should banks prepare for the digital future? Make it smart. New business models.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

South State Correspondent

OCTOBER 28, 2022

Many of the new banking and payment technologies have now far eclipsed traditional cores’ capabilities. Big Idea – Building a New Digital Retail Brand is Fool’s Gold. While no presenter touched on it, it was all digital bankers could talk about.

Conference 195

Conference Technology Las Vegas Trends 195

Insights on Business

FEBRUARY 10, 2019

Each day, I will update and revise this blog with financial services news, announcements, videos, and blogs live from the floor at Think. Optimizing risk, compliance and security. View a financial services video playlist on YouTube. –> Watch the Think Concierge videos to learn how to make the most out of Think 2019.

San Francisco 79

San Francisco blockchain Conference Video 79

Insights on Business

JANUARY 28, 2019

Backbase is the leading solution provider in digital banking and a strategic alliance partner of IBM. Together, IBM and Backbase have helped many banks around the world transform to become more agile, more digital and more customer-centric. Addressing Security from a Regulatory Requirements Viewpoint at Santander.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

PYMNTS

NOVEMBER 8, 2017

Pundits prophesy a cashless society — and indeed, vast swaths of consumers are migrating to digital and mobile channels for many of their banking needs, as shown by a decline in the number of brick-and-mortar retail bank branches. However, perhaps the biggest challenge of all is security. The ATM Opportunity.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128

Fintech Labs Insights

MAY 24, 2021

I’ve been expecting digital banking disrupters in the SMB space since the beginning of the online banking era (late-1990s). Security features (account freeze, real-time transaction notifications, FDIC insured). Can deposit cash via GreenDot’s “@ the Register” (retailer typically charges up to $4.95 Video reviews.

Taxes 15

Taxes United States FDIC ATM 15

Fintech Labs Insights

MAY 24, 2021

I’ve been expecting digital banking disrupters in the SMB space since the beginning of the online banking era (late-1990s). Security features (account freeze, real-time transaction notifications, FDIC insured). Learn More at Lili all-in-one mobile banking service. Video reviews. marketplace. Top 12 U.S.

Taxes 15

Taxes United States FDIC ATM 15

CB Insights

JUNE 3, 2020

Most notably, Covid-19 is contributing to an explosion in e-commerce at the expense of physical retail. This shift is driving transaction volume to the payments companies behind online retailers and taking market share away from those serving physical retailers. Banking and Lending. Wealth & Capital Markets.

Lending 75

Lending Capital Online Marketing 75

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. Moreover, lingering doubts over the security of mobile channels also surfaced in the Fed’s research.

Mobile 105

Mobile Community Bank Community Technology 105

William Mills

MAY 9, 2018

Demo video will be available soon. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Fiserv : Joe Spaterella, VP Sales, Commercial Banking Solutions, joseph.spaterella@fiserv.com. ^WM.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 25, 2018

Voice reads key and then can access the dashboard manager where you can then log into a variety of apps like Credit Karma, Amex, Bank, etc. You can also store your IDs and secure notes. VoiceBiometrics, Password Manager, voice driven payments, digitizes ID’s, (not a digital ID), They are an identity provider.

Mobile 78

Mobile Customer Experience Lending Analytics 78

William Mills

SEPTEMBER 9, 2016

User connects Paypal and eBay account, then verification is via a video session. From their web site: Liferay makes software that helps companies create digital experiences on web, mobile and connected devices. Our platform is open source, which makes it more reliable, innovative and secure. Bank secured social funding.”

social media 40

social media ATM Mobile Customer Experience 40

PYMNTS

APRIL 23, 2018

Disintermediating the established intermediaries has become something of an art form in payments and retail these days. Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. Take retail. To name but a few. Yes, they do. All of it.

Retail 117

Retail Maine Lending Software 117

William Mills

SEPTEMBER 7, 2016

Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Perhaps there is a big bank in Canada that has embraced their technology. Silver Fusion Retail Outlet: Where Snowbirds Shop”. 03:54 pm That’s a wrap folks!

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JULY 9, 2018

This is a common cable and/or software product development strategy in which bundles of features are wrapped into the base software package, but options such as enhanced security/malware upgrades or premium stations are also offered for an extra fee. Consider the unbundled digital-only bank. They just aren’t called bundles.

Strategy 105

Strategy Millennials Online Branding 105

PYMNTS

NOVEMBER 18, 2019

In that study, we found that consumers see basic banking services as consisting of a checking account where funds can be deposited and held until used, along with a debit product that provides a way to access and spend those funds. And if they trust Google and their bank partners to enable that end-to-end, everyday app ecosystem experience.

Google 177

Google Study Payments Branding 177

Fintech Labs Insights

JULY 22, 2015

Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Fueled by a strong, open API strategy, Backbase’s platform gives FI’s the ultimate freedom and flexibility to work with any core and third party vendor, to create a best-of-breed digital banking offering for their clients.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

JUNE 17, 2020

Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Finance: Demand for contactless options accelerates digital adoption. Branchless banking. Security: Higher internet usage and data generation lead to increased investment. Remote learning technology. Online courses & content.

Industry 101

Industry Technology Online Video 101

Fintech Labs Insights

JUNE 11, 2015

Backbase , offers digital banking solutions. Chain , offers a blockchain API to create frictionless and secure financial products. Fidor Bank : a German-based financial institution that offers Web 2.0 products and services to its retail and commercial clients. Thinking Capital : provides retail financing.

San Francisco 12

San Francisco Company Conference Software 12

Fintech Labs Insights

JULY 16, 2015

D3 Small Business Banking brings omnichannel, data-driven, digital banking solutions for small business customers of financial institutions. Fiserv’s Digital Banking Solution helps financial institutions deal with the continuously increasing demands of end users for impactful banking experiences.

Company 12

Company Mobile Software Big Data 12

Fintech Labs Insights

AUGUST 1, 2016

It leverages 45+ years of franchise operations experience to help retail investors finance franchises, helping to bring them to market quicker. Daon bridges convenience and security by offering financial services companies a mobile biometric authentication platform that turns a smartphone into a mobile capture device.

How To 12

How To Analytics Millennials Data 12