PYMNTS

APRIL 19, 2017

However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

SEPTEMBER 23, 2019

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. How Digital-First CUs Can Break The Impersonality Barrier. About the Tracker.

social media 157

social media Trends Michigan United States 157

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

AUGUST 24, 2020

Moving to cloud-supported infrastructure is one way these banks could shore up their products and keep customer interactions seamless. Banks looking to make this shift must consider that these systems, as well as the data that underpins them, operate in fundamentally different ways than traditional banking operations.

Digital Banking 226

Digital Banking Software System Innovation 226

PYMNTS

JANUARY 31, 2020

For more on this and other stories, visit the Tracker’s News & Trends section. Open Banking And The Race To Enter Singapore. MAS will offer five digital banking licenses to third-party companies to operate as financial entities within Singapore, but gaining one of those licenses will depend on a variety of factors.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Many CUs struggled to achieve such quick pivots, but those that had already invested in the necessary technologies and security infrastructures were able to make the shift.

Capital 190

Capital Operations Mobile Innovation 190

Abrigo

JUNE 4, 2024

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. Compliance, technology integration, and attracting younger customers were among the panel’s chief concerns.

Compliance 222

Compliance Community Bank Community Conference 222

PYMNTS

MAY 27, 2020

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. Developments From Around The CU Ecosystem. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. The Tracker also analyzes how the use of cloud technology can help FIs stay on top of that shift. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

FEBRUARY 21, 2018

To tackle this issue, companies are looking to infuse AI with a bit of humanity, help consumers better connect with computer-operated services and offer improved insights. Around the Digital Banking world. Meanwhile, Emma Technologies LTD has celebrated an AI milestone. Can AI help consumers become smarter spenders?

Digital Banking 163

Digital Banking Fintech Software Operations 163

PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Digital Banking. The 411 On The Digital Banking Evolution.

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. For more on these and other stories, check out the Trackers News & Trends section. About The Tracker.

North Carolina 197

North Carolina Houston Fraud Innovation 197

The Financial Brand

DECEMBER 13, 2021

Technology is behind many, but not all, of the trends. Some represent serious operational challenges, others big revenue opportunities. The post 9 Pivotal Trends that Will Shape Banking Strategies for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Trends 41

Trends Strategy Banking Trends Analysis 41

PYMNTS

OCTOBER 1, 2020

BaaS makes it easier for businesses and FinTechs to develop capabilities for sending and receiving payments and managing banking data through application programming interfaces (APIs), cloud-based systems and advanced artificial intelligence (AI) technologies. Around The BaaS World. This may help explain why most U.S.

Payments 169

Payments Fintech Trends United States 169

PYMNTS

DECEMBER 31, 2020

Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. A separate study found that 88 percent of credit unions surveyed in early 2020 planned to invest more in such technologies than they had over the previous year. It was all on their timetable. Not anymore.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

APRIL 28, 2020

“They’re responding to what’s going on in their environments,” noted Salzer, “whether it may be the particular statistics for hospitalizations and COVID-19-related deaths or governmental orders that may apply to their branches and operation centers.”. Digital banking will also become more widespread. “As

Digital Banking 248

Digital Banking Online Fraud Customer Experience 248

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

JUNE 5, 2020

Citi ‘s Treasury and Trade Solutions (TTS) customers have increased their utilization of the firm’s digital banking technology, while firms globally implemented continuity plans and telecommuting to stay in operation amid the pandemic. Digital was becoming increasingly important,” he said.

Report 132

Report Online National Taxes 132

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That trend is certainly nothing new.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

JULY 19, 2018

In fact, over 80 percent of banks with more than $150 billion in assets have explored use of technology, and experts predict banks will invest more than $57 billion in AI over the next three years. Growth in financial institutions’ (FIs) investment in AI comes as banks look to streamline their operational costs.

Report 101

Report Digital Banking Fintech Community Bank 101

PYMNTS

MAY 3, 2019

European corporate banks are lagging behind their U.S. peers in terms of technology, a new report from Greenwich Associates found. In a blog post this week, the data and analytics company released its new report called “European Corporate Banking: U.S. banks at the forefront of implementing such solutions.

US 128

US Report Management Analytics 128

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

Cisco

APRIL 12, 2022

In 2009 when the closing of branches trend began the U.S. banks shuttered 2,927 branches, according to S&P Global Market Intelligence data. Commerce disruptor Amazon has found value in operating physical stores, financial institutions should be able as well. This is where Cisco technology can help. Empower the branch.

America 105

America Customer Experience Operations Survey 105

PYMNTS

SEPTEMBER 28, 2020

The ongoing pandemic has caused many regulators in the MENA region to examine the digital and open banking infrastructure they have in place. The aim of doing so is to create a more robust framework for digital banking. For more on these and other stories, visit the Tracker’s News & Trends.

Online 151

Online Report Payments Regulation 151

PYMNTS

JANUARY 11, 2021

So we led with technology.” Banks, he noted, are increasingly having to embrace a digital-first experience. And amid that digital-first mindset, the banking experience may be increasingly moving toward self-service. In one example , last week, Intel Corp.

ATM 142

ATM Strategy Capital Bitcoin 142

NCR

JUNE 12, 2017

Any bank embarking on a journey towards omni-channel service delivery will have many questions to answer and challenges to overcome along the way, as I explore in this whitepaper. One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved.

Operations 82

Operations ATM Customer Experience Examples 82

PYMNTS

DECEMBER 7, 2020

You’d be forgiven for thinking that, in banking, the deal is dead. The pandemic, after all, has obliterated “normal” business trends and caution reigns. operations to PNC Bank , creating the fifth-largest regional player in the U.S. And evolve it must because no one can make a living on debit interchange alone anymore.

Google 282

Google Examples Regional Lending 282

PYMNTS

OCTOBER 21, 2020

In April, for example, the EBF, European Association of Co-operative Banks (EACB) and the European Savings and Retail Banking Group (ESBG) said that tech-driven priorities include the development of instant payments capabilities across the EU and robust data sharing.

Data 317

Data Regulation National Examples 317

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

FEBRUARY 24, 2020

billion-strong, high-spending consumers and their willingness to adapt to new technologies, trends and products may represent the economy of the future for many banks and businesses, but it is notoriously difficult for firms to enter and compete in this market. Confronting the Chinese Privacy Myth . The law is still ambiguous.

Regulation 160

Regulation Policies Data Compliance 160

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

FEBRUARY 28, 2020

Conrad also said the bank is working to make sure all of its customers have access to online banking. The banking industry has seen a trend toward more digitization, with many banks investing in digital experiences for customers and making sure that online operating efficiency is at an acceptable point.

Capital 209

Capital ATM Customer Experience Cards 209

PYMNTS

DECEMBER 28, 2020

Developments From The World Of Digital-First Banking. Recent research indicates that 35 percent of customers will always want access to in-branch banking services in some capacity, but 23 percent said that service should be quicker when transacting at branches. About The Tracker.

ATM 182

ATM Meeting United States Industry 182

PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

OCTOBER 23, 2020

The CU attributed this spike to the growing number of users who are choosing to bank from home to avoid the risk of contagion, illustrating a nationwide trend that has seen consumers make the leap to digital and mobile channels to stay safe. million in July. Credit unions across the U.S.

Tools 151

Tools Mobile Report Oregon 151