PYMNTS

OCTOBER 8, 2020

As cloud technologies emerge to help financial institutions (FIs) drive digital innovation, Finastra has introduced its Fusion Payments To Go offering for small and medium-sized banks. In addition, Monese adopted Thought Machine’s cloud banking platform. Europe and South Africa. RootAnt Finishes Seed Round With $1.46M.

Innovation 301

Innovation Technology Fintech Payments 301

PYMNTS

APRIL 28, 2020

Brattleboro Savings & Loan (BS&L) has chosen NCR Corporation , a global enterprise technology provider for the financial industry, to provide customers with an improved digital banking experience, the companies announced Tuesday (April 28) in a press release.

Digital Banking 142

Digital Banking Vermont Atlanta US 142

Gonzobanker

JANUARY 4, 2023

Back in the day, when I was the CIO of a bank, we had a Technology Plan. It was a single document that had every aspect of the bank’s technology goals for the year – hardware, software, vendors, projects (all led by information technology, or IT, by the way) – the entire bank IT budget. digital banking).

Technology 78

Technology System Software Groups 78

PYMNTS

SEPTEMBER 11, 2019

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

APRIL 23, 2020

One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets. We don’t think about digital just as a client-facing tablet,” Warder explained. “We’re

System 226

System Digital Banking Guidelines Online 226

PYMNTS

DECEMBER 30, 2019

Singtel and Grab are looking to consolidate their powers to create a new digital bank for the people of Singapore, they announced in a press release. Other companies considering doing so include Standard Chartered Bank, NTUC Enterprise, the V3 Group and Razer.

Digital Banking 134

Digital Banking Groups Online Regional 134

PYMNTS

JANUARY 30, 2020

The banking industry is increasingly favoring self-service, as customers making transactions grow to prefer tellerless ATM and kiosk interactions. personal and business banking. BMO has implemented several new technologies as part of its digital transformation. How The Digital-First Initiative Helped BMO’s Staff.

Operations 152

Operations ATM Cards Case Study 152

The Financial Brand

SEPTEMBER 26, 2021

Operational improvement in banking provides the foundation for increased efficiencies, improved customer experiences and new business models. The post Improved Digital Banking Customer Experiences Requires Operational Excellence appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 42

Customer Experience Operations Digital Banking Banking Trends 42

PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. Kennedy stated that, in coming to market with a mobile-only model, “just changing the form factor is not enough.

Digital Banking 134

Digital Banking Mobile Data Marketing 134

PYMNTS

APRIL 19, 2017

However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

JUNE 29, 2020

digital banking apps such as Anna, Curve, U Account and Pockit since they depend upon the technology of Wirecard to handle payment processing, per the CNBC report. Anna counts 20,000 business banking clients, while Curve has in excess of 1.3 After the U.K.’s haven’t been able to get ahold of their cash, CNBC reported.

Digital Banking 150

Digital Banking Cards Regulation Payments 150

Insights on Business

NOVEMBER 29, 2018

Now, more than ever, banks must be smarter and faster. Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. People are at the heart of any financial operation.

Operations 138

Operations Innovation Management Risk Management 138

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Digital Lift-and-Shift Is Not a Digital Banking Strategy. Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

JUNE 3, 2020

The COVID-19 pandemic has ushered in immediate, large-scale operational changes for financial institutions (FIs) in the EU, U.K. Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits.

Digital Banking 131

Digital Banking Mobile Tools Online 131

Bobsguide

AUGUST 7, 2022

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

CB Insights

AUGUST 17, 2021

Chime , a digital banking platform, has raised $750M in a Series G. California-based Chime collaborates with regional banks to create member-centric financial products, coining itself as a financial technology firm rather than a bank. HOW’S THE COMPANY PERFORMING? Want the full post?

Capital 78

Capital Operations California Regional 78

PYMNTS

MARCH 6, 2018

Citing Citigroup Chief Financial Officer (CFO) John Gerspach, Reuters reported the executive said at an investor conference that the financial company is “laying the groundwork for having a national digital bank. As it stands now, Citigroup operates branch offices in only six large cities in the U.S. better than the Street.

National 135

National Digital Banking Conference Texas 135

Bobsguide

AUGUST 10, 2022

GFT has been identified as a leader in the field of digital banking by analyst firm Quadrant knowledge solutions. Cloud native digital banking solutions have set new standards in the industry. New banking entities can now be set up in as little as twelve weeks – compared to years when using legacy technology.

Digital Banking 68

Digital Banking Groups Technology Innovation 68

Banking Exchange

APRIL 26, 2021

The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person The Economy Technology Duties Security Tech Management Mobile Online Operational Risk Feature3 Feature.

Security 117

Security Digital Banking Mobile Operations 117

PYMNTS

NOVEMBER 19, 2019

The Monetary Authority of Singapore is offering as many as five digital banking permits to non-banks to boost competition. China is offering up to two licenses for a full digital bank, which can serve all customers and require S$1.5 billion ($1.1 billion) in capital and local control.

Digital Banking 101

Digital Banking Capital Taxes Groups 101

PYMNTS

DECEMBER 6, 2020

A new Singaporean digital bank formed in a joint venture between Grab Holdings Inc. The new digital bank is coming about after the joint venture won one of two licenses for full digital banks awarded last week (Dec. and Singapore Telecommunications Ltd. 4) by the Monetary Authority of Singapore.

Digital Banking 170

Digital Banking Operations US Financial Technology 170

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans. “The

System 268

System Digital Banking Tools User Experience 268

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JANUARY 19, 2021

This week’s look at the latest in bank-FinTech collaboration includes new partnerships in Australia, South Africa, India, Pakistan and across Europe, with many FIs bolstering the foundations of their SMB-serving infrastructures. National Australia Bank Chooses Eedenbull. ICICI Adds AlignBooks Technology.

Fintech 341

Fintech National Groups Tools 341

PYMNTS

NOVEMBER 14, 2019

And when businesses seek to open a new account from their mobile phone or computer, KYC and AML – critical components of the onboarding process – must be approached with a digital-first strategy, in a significant disruption to the status quo of verifying identities in-person at the bank branch. Digital Banking, Digital Onboarding.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

AUGUST 24, 2020

Moving to cloud-supported infrastructure is one way these banks could shore up their products and keep customer interactions seamless. Banks looking to make this shift must consider that these systems, as well as the data that underpins them, operate in fundamentally different ways than traditional banking operations.

Digital Banking 226

Digital Banking Software System Innovation 226

PYMNTS

OCTOBER 29, 2019

Russia’s Sberbank , which is trying to become more digitally inclined as a financial institution, said it is buying Gazprombank’s holding stake in Mail.ru , a Russian internet company, according to Reuters. Sberbank is going to purchase a 35 percent stake in MF Technologies, which has ownership of 58.9 percent stake in Mail.ru

Operations 101

Operations Groups Technology Marketing 101

PYMNTS

OCTOBER 29, 2019

Russia’s Sberbank , which is trying to become more digitally inclined as a financial institution, said it is buying Gazprombank’s holding stake in Mail.ru , a Russian internet company, according to Reuters. Sberbank is going to purchase a 35 percent stake in MF Technologies, which has ownership of 58.9 percent stake in Mail.ru

Operations 100

Operations Groups Technology Marketing 100

Perficient

MAY 26, 2021

In the session “Differentiating Your Brand for the Digital Era,” Scott will discuss how financial services companies can leverage digital technologies in new and innovative ways to create new value for consumers and businesses. Jamie Warder, EVP & Head of Digital Banking, KeyBank.

Fintech 462

Fintech North Carolina Charlotte Conference 462

Gonzobanker

MARCH 9, 2022

The unicorns of core banking systems have been running wild the past few weeks, and these frothy deals signal a future shift in how executives should view the world of financial technology. These levels of revenue and EBITDA multiples have never been seen in the history of core banking platforms.

Financial Technology 149

Financial Technology Technology Fintech Community 149

PYMNTS

JULY 16, 2019

Among the latest examples, N26 , which is a digital-only bank based in Europe, has entered the US market through partnership with Axos Bank in order to offer FDIC insured accounts. The company has raised $500 million to date in VC funding.

Digital Banking 101

Digital Banking US FDIC Cards 101

PYMNTS

JANUARY 31, 2020

One of the other markets in which Open Banking and financial innovation will likely explode over the next few years is Singapore, where the central regulator, the Monetary Authority of Singapore (MAS), is consolidating plans for further growth.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

OCTOBER 22, 2020

The UnionBank of the Philippines is digitizing its onboarding process to offer custom solutions that will aid in making banking transactions more seamless, the bank announced on Thursday (Oct. The process would be set up so that digital banks face the same regulations in the Philippines.

Digital Banking 184

Digital Banking Operations Regulation Payments 184