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Bank Of America Sees Personalized Video As Key To Rewards-Program Loyalty

PYMNTS

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. When Bank of America Rewards Executive John Sellers glanced at his in-house numbers over the last year, the evidence was plain to see. Tapping The Potential Of Video.

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Video Content Creates Digital-First Brand Loyalty

PYMNTS

Though the world before then seems hard to remember, consumers were already in the process of shifting shopping habits toward digital before then, while workers were already leveraging the digital world to work from home. Cash was already on the decline, and digital banking was already on the rise.

Video 209
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Video-Based KYC Fixes Its Gaze On Fraudsters

PYMNTS

PYMNTS’ December 2020 Digital Identity Tracker® , done in collaboration with Jumio , delves with enthusiasm and deep detail into the burgeoning field of video-based KYC , highlighting a number of compelling use cases from around the world that showcase its effectiveness. That’s expected to cost banks an $168.9

Video 204
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How Axis Bank Prevents Identity Fraud With Video-Based Onboarding

PYMNTS

The ongoing COVID-19 pandemic and its associated social distancing and stay-at-home orders have pushed untold services online for easier consumer access, with banking serving as a prime example. We’ll see more and more [of this] action as digital [banking] progresses.”. Fraud Threats To Digital Banking.

Video 205
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Deep Dive: Why Video-Based KYC Is Key To Seamless, Cost-Effective FI Onboarding

PYMNTS

Banks and other FIs must be certain that their clients are who they claim to be and adhere to AML compliance — or be held accountable. . Video-based KYC is an effective digital technology used increasingly to confirm customers? Another key advantage is that video ID can reduce verification time from days to minutes.

Video 201
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In Brazil, Banking Customers Turn To Debit, Digital Banking

PYMNTS

These shifts have made digital banking and debit transactions more important than ever. The Next-Gen Debit Tracker® explores how the COVID-19 outbreak is impacting commerce and banking, as well as accelerating uptake of digital services and payment tools. The Paytm cards can be used both in-store and online.

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5+ Areas Financial Institutions Must Focus on in the Current and Post-COVID-19 Era

Perficient

Digital Banking : Demand for digital banking has accelerated over the last 6+ months and should be a top priority for financial institutions. COVID-19 has changed both customer behavior and expectations, leaving them no choice but to use digital and contactless for their financial interactions.

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