PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

DECEMBER 10, 2020

Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. Online account openings increased by as much as 15 percent when social distancing mandates were implemented. adult consumers are more likely to use digital banking in response to these mandates.

Video 201

Video Digital Banking User Experience Tools 201

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Choosing a new partner is no small feat.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

FEBRUARY 2, 2021

In Pakistan, and elsewhere, the stars are aligning for greater use of digital banking and payments to improve financial inclusion. told PYMNTS CEO Karen Webster in an interview that the pandemic and the rise of mobile infrastructure have set the stage to bring people living in developing and emerging economies into the digital realm.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

NOVEMBER 24, 2020

24) that the collaboration with Cellulant will help “drive consumer confidence in digital banking and boost the adoption of digital payments on the continent.”. Banking app security was especially problematic, according to the statement. Banking app security was especially problematic, according to the statement.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

JULY 15, 2019

Adam Goldman, founder and president of Canadian trading platform Bitbuy, explained how the company has focused on security as it helps its user base purchase, sell and trade cryptocurrencies. “A Digital banking changed all that, and now consumers expect the onboarding process to be near-instant and with minimal friction.

cryptocurrency 129

cryptocurrency Regulation Guidelines User Experience 129

PYMNTS

JUNE 21, 2017

It was a plan, Ready noted, that marked the beginning of PayPal’s big shift from being perceived as a payments ecosystem adversary to an ecosystem enabler in digital banking and money transfers, leveraging the reach of PayPal online and via mobile pay for the benefit of card issuers and the consumers they serve.

Mobile 134

Mobile Cards Digital Banking User Experience 134

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. We have to be able to balance delivering clients’ needs on a scale that is convenient for them, while at the same time balancing security.”.

Mobile 124

Mobile Fraud New Mexico Examples 124

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. with a focus on digital transformation services and analytics tools for corporate customers and their finance teams. Everledger. OfBusiness.

Payments 149

Payments Capital Taxes Lending 149

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”.

Fintech 60

Fintech Customer Experience Mobile Security 60

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Gonzobanker

JANUARY 17, 2020

Most banks can’t downsize branches because of anemic digital growth capabilities. We are in the infant stages of integrating digital marketing and online origination. Today, most institutions generate fewer than 5% of deposit accounts online. This must change from the top.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

OCTOBER 7, 2020

As Ali noted, expectations about what banking should be are changing as “all of a sudden, overnight, all users were thrust online.”. Asked what lies ahead as digital banking increasingly takes root, Ali said the general push to contactless payments will continue, with some subsets growing especially quickly.

Mobile 245

Mobile Security Fraud Digital Banking 245

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. markets that could be slowing down the digitization of electronic B2B payments.

Innovation 100

Innovation Fintech Tools Technology 100

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence. Bank of America ranked as “Best in Class” over 20 top U.S.

Report 40

Report Digital Banking Fraud Mobile 40

PYMNTS

OCTOBER 6, 2020

In explaining the relationship amid the parties, she said Monneo acts as the “bridge” that serves up the infrastructure that can help other stakeholders handle the continuing surge of online payments while handling some of the regulatory and compliance processes tied to PSD2.

Compliance 236

Compliance Online User Experience Payments 236

Fintech Labs Insights

MARCH 27, 2017

EON, the new digital banking platform from UnionBank of the Philippines, will feature mobile biometric authentication technology from Daon. UnionBank has been a publicly-traded firms on the Philippine Stock Exchange since 1992, the year it was granted a license to operates as a universal bank.

Mobile 12

Mobile Virginia User Experience Innovation 12

NCR

DECEMBER 27, 2015

Indeed, many consumers are already pessimistic about their chances of avoiding fraud as online payments become more common. CNP fraud has soared in many developed countries where EMV has become standard, as fraudsters have shifted their focus online. The rise of dynamic CVVs. ” The future of card payments?

Fraud 40

Fraud Online Cards Security 40

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL BANKING TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. If you can bring consumer payments and consumer data together, that’s where I think [the future] of payments and banking lies,” VB said.

Google 272

Google Fintech Payments Apple 272

PYMNTS

OCTOBER 11, 2018

The challenge, Fagan noted, is keeping up that high level of consumer satisfaction in the digital age, as consumers now expect a certain level of service when it comes to mobile banking, payments, and loyalty or security. As members were able to access their card information online, we saw a dip in call volume,” he said.

Fraud 140

Fraud Training Cards Tools 140

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. All of these same forces are disrupting banking and lending. To name but a few.

Retail 117

Retail Maine Lending Software 117

William Mills

MAY 9, 2018

Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Fiserv : Joe Spaterella, VP Sales, Commercial Banking Solutions, joseph.spaterella@fiserv.com. ^WM. Presenters: Chris Zannetos.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

APRIL 25, 2016

They can be the best way to start the contextual conversation,” she explained, noting that as fewer people go to bank branches, that mobile may be the “way to go” for digital banking services today. But there are significant considerations issuers must also keep in mind when it comes to cardholder alerts. “Any

Fraud 100

Fraud Cards Branding User Experience 100

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys. They have raised.83

Samsung 69

Samsung Mobile User Experience Google 69

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

Customers include banks, PSP’s and others. Showing a customer going online via their PC browser to make a payment by buying currency and I assume sending to someone else in a different currency. I like it; I need to learn more about what they are doing as it’s the right direction from offline to online. Boy, that’s the truth.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JANUARY 19, 2017

Q2 , a developer of online and digital banking solutions based in Austin, recently launched its own data analytics platform specifically geared toward community banks. Looking at what’s ahead in 2017, Anderson said he’s very excited by several developments in the digital banking space. About The Tracker.

Data 100

Data Community Bank Community Digital Banking 100

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. So do we have a security problem or a convenience problem?” You can be secure and your customers will be happy.” “Now you can be both.

Security 12

Security Mobile Technology Virginia 12

CB Insights

MAY 15, 2019

Notable projects: Eye-tracking solution Eyevido was discovered by the Deutsche Bank Berlin Lab as a very early-stage startup. Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers.

Innovation 78

Innovation blockchain Technology Groups 78