Bank Innovation

FEBRUARY 2, 2018

As online banking becomes more popular, countries are grappling with cybersecurity. In Denmark, the advent of digital banking also saw almost a 60% jump in card fraud, Bloomberg reported yesterday.

Fraud 246

Fraud Digital Banking Cards Online 246

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. This can lead to consumers contacting their banks, which could incur costs and waste time with unnecessary chargebacks.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

APRIL 30, 2020

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

OCTOBER 7, 2020

Higher volumes of consumers are continuing to shop online even as brick-and-mortar stores reopen. Businesses and financial institutions (FIs) are following suit, reordering their products and services for a new digital normal — but unfortunately, fraudsters are tagging along. Around The Digital Onboarding Worl d.

Online 223

Online Report Tools Fraud 223

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

Perficient

OCTOBER 19, 2020

Digital Banking : Demand for digital banking has accelerated over the last 6+ months and should be a top priority for financial institutions. COVID-19 has changed both customer behavior and expectations, leaving them no choice but to use digital and contactless for their financial interactions.

Video 520

Video Security Tools Strategy 520

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

NOVEMBER 24, 2020

The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their banking online last year. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits. Getting Customers Used To More Self-Service.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

FICO

MAY 8, 2020

Security and Authentication in a Digital World. For many years we’ve been reliant on usernames and passwords to secure digital accounts – but we know these aren’t adequate. Any new authentication methods as a minimum, must offer a suitable level of security and be acceptable to those that use them.

Security 83

Security Digital Banking Study Survey 83

PYMNTS

FEBRUARY 26, 2020

Digital banking provider Bankjoy and financial literacy education app Zogo are partnering to that end by shifting CU offerings to focus less on sales and more on financial education, which Generation Z customers tend to value more. The partnership is also intended to help RBFCU staff provide targeted products and services to members.

Nevada 192

Nevada Security Innovation Data 192

PYMNTS

FEBRUARY 21, 2020

Upon releasing its latest earnings, LendingClub , known up until now for its personal loans delivered through its online platform, said it had struck a deal to buy Radius Bancorp. The $185 cash and stock deal would bring an online bank with $1.4 billion in assets under LendingClub’s umbrella.

Digital Banking 224

Digital Banking Conference Samsung Fintech 224

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The aim of doing so is to create a more robust framework for digital banking. The ensuing lawsuit would represent the country’s largest class-action GDPR lawsuit.

Online 151

Online Report Payments Regulation 151

Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. There are interesting characteristics both in the new entrants and in the more established digital banks.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. That’s despite the majority – 70 percent – that say they would prefer to open a deposit account online.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

JANUARY 20, 2021

The ongoing pandemic has pushed more consumers online to carry out their shopping and banking, with fraudsters following suit. Bad actors have moved to take advantage of the rush to digital payments — particularly those made with debit cards — leaving banks and financial institutions (FIs) racing to keep them off their platforms.

Security 130

Security Cards Mobile Fraud 130

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

SEPTEMBER 30, 2020

But Johan Gerber , Mastercard ’s executive vice president of security and cyber innovation, told Karen Webster in a recent conversation that too often consumers are dealing with merchants they did shop with, but whose names showed up funny on credit card statements and weren’t immediately recognizable.

Cards 220

Cards Online Fraud US 220

PYMNTS

JANUARY 31, 2020

In the latest Merchants Guide To Navigating Global Payments Regulations , PYMNTS analyzes the international impact of the regulations, as well as how banks, merchants and regulators are adapting to Open Banking and security protection rules of their own as developments emerge in Europe.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

SEPTEMBER 26, 2018

Bank has debuted its online lending portal for small business borrowers, the financial institution announced on Tuesday (Sept. Following in the path of alternative and marketplace lenders, traditional banks are increasingly digitizing their financing offerings for small firms. The latest to do so is U.S. ”

Lending 128

Lending Online US Survey 128

PYMNTS

NOVEMBER 28, 2017

Gone are the days of bandits terrorizing banks in the Old West – but that doesn’t mean banks are safe in the modern age. Online fraudsters pose threats that those bank robbers couldn’t possibly fathom, with the power to potential affect hundreds of thousands of consumers’ accounts – if not more. contact-form-7] .

Digital Banking 121

Digital Banking Software Apple Security 121

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. FIs do not really have the choice to make onboarding’s security procedures less stringent, however.

Security 133

Security Data Fraud Tools 133

PYMNTS

JANUARY 28, 2020

Money travel service Travelex is back online after a cyberattack forced it to use paper and pen to manually complete transactions for customers over the holidays, according to a report by Reuters. 28), Reuters checked Travelex partner websites Tesco Bank, Barclays, HSBC and Virgin Money and said they were still down.

Online 132

Online Policies System Company 132

CB Insights

JANUARY 5, 2021

In the past few years, the burgeoning popularity of digital banks has only underscored the severity of these problems, with upstarts like Chime and SoFi offering cheaper, faster, and more convenient banking experiences. . get the state of challenger banks report. The digital divide spans countries as well.

Digital Banking 98

Digital Banking US Online FDIC 98

PYMNTS

MAY 29, 2020

Allowing customers uninterrupted access to their online financial accounts and processing digital payments quickly is critical during this time as brick-and-mortar branches are either closed or on limited hours. Challenger banks are continuing to employ cloud technologies as legacy financial entities take their own steps forward.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

Online 123

Online Millennials Digital Banking Maine 123

PYMNTS

MAY 1, 2020

It has always been important for CUs to understand members’ banking habits and adapt to their needs, but doing so has become all the more imperative during the ongoing COVID-19 pandemic. Many CUs are doubling down on their efforts to digitize their services in a secure manner. ” Adapting To Changes.

Arizona 159

Arizona Security Cards Phoenix 159

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9).

Online 100

Online Meeting Survey Analysis 100

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Being in the top ranks for CU education is not enough to ensure success, however.

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

SEPTEMBER 23, 2020

Banks in the EU have been racing to comply with the General Data Protection Regulation ( GDPR ) and the revised Payment Services Directive ( PSD2 ) since both measures were enacted in 2018. He explained that the cloud can help FIs swiftly respond to compliance and security challenges during the pandemic. Security Takes Center Stage.

Compliance 225

Compliance Regulation Guidelines Security 225

Bank Innovation

MAY 4, 2017

Consumers are becoming more comfortable with biometrics in banking—most are now actively asking for the capability to be included in their mobile and online banking experience. consumers released today by biometric identity solutions […].

Survey 308

Survey Digital Banking Mobile Online 308

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. It also details how open banking’s expansion can help businesses build trust with new or existing customers seeking more secure ways to shop. The Pandemic And The Privacy Question .

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130