PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. That’s despite the majority – 70 percent – that say they would prefer to open a deposit account online.

Digital Banking 147

Digital Banking Video Strategy Tools 147

Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. There are interesting characteristics both in the new entrants and in the more established digital banks.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Many CUs struggled to achieve such quick pivots, but those that had already invested in the necessary technologies and security infrastructures were able to make the shift.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

JANUARY 31, 2020

In the latest Merchants Guide To Navigating Global Payments Regulations , PYMNTS analyzes the international impact of the regulations, as well as how banks, merchants and regulators are adapting to Open Banking and security protection rules of their own as developments emerge in Europe.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

SEPTEMBER 23, 2020

Banks in the EU have been racing to comply with the General Data Protection Regulation ( GDPR ) and the revised Payment Services Directive ( PSD2 ) since both measures were enacted in 2018. He explained that the cloud can help FIs swiftly respond to compliance and security challenges during the pandemic. Security Takes Center Stage.

Compliance 225

Compliance Regulation Guidelines Security 225

PYMNTS

SEPTEMBER 24, 2020

Staying abreast of these various compliance shifts can be costly and challenging for banks, but doing so is necessary to ensure that financial institutions’ (FIs) operations can run smoothly and ward off cyberattacks. GDPR has been a blueprint for many online data and privacy regulations rolled out around the world. EU and U.K.

Compliance 151

Compliance Fraud Regulation Security 151

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

OCTOBER 4, 2017

Orange, the French telecom company, is gearing up to launch an online banking service in an effort to diversify its revenue. According to news from Reuters, the company plans on launching the online banking service on Nov. They also see it as an opportunity to compete against traditional lenders, noted the report.

Online 100

Online Mobile Operations Retail 100

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans. “The

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9).

Online 100

Online Meeting Survey Analysis 100

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

PYMNTS

JANUARY 19, 2021

The collaboration is part of Eedenbull’s efforts to expand globally after having secured 65 banking partnerships across Europe, according to a report. Italy’s BNL , part of BNP Paribas Group , has debuted its multi-banking solution developed in conjunction with open banking FinTech Tink , according to a press release.

Fintech 341

Fintech National Groups Tools 341

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb. There are more than 2.5

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

AUGUST 24, 2020

Moving to cloud-supported infrastructure is one way these banks could shore up their products and keep customer interactions seamless. Banks looking to make this shift must consider that these systems, as well as the data that underpins them, operate in fundamentally different ways than traditional banking operations.

Digital Banking 226

Digital Banking Software System Innovation 226

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

APRIL 2, 2020

This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however. Security is an ongoing concern as well, with countless fraudsters set on hacking CUs to obtain customers’ data. Attracting Customers With Unique Brand, Financial Stability.

United States 174

United States Security Innovation Mobile 174

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Or watch its digital disruption. Payments Security As A Digital Business Enabler.

Security 100

Security CA Payments Big Data 100

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

DECEMBER 11, 2020

Invisible” is the operative word here, as the tsunami of remote onboarding triggered by COVID lockdowns has given fraudsters yet more cover to add to their anonymity. Online account openings increased by as much as 15 percent when social distancing mandates were implemented, and one study revealed that 73 percent of U.S.

Video 204

Video Security National Digital Banking 204

PYMNTS

OCTOBER 13, 2020

The payment installments will be interest-free and backed by the security of PayPal’s increasing options for Pay Later solutions. The program will also appear in the customer’s PayPal wallet, which will give them a way to manage payments online or on their mobile apps. in 2019, with the trend expected to double in use by 2023.

Operations 236

Operations Online Trends Retail 236

Cisco

APRIL 12, 2022

Branches are a valuable component of your brand, a physical and visible symbol of safety and security of your money. According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location.

America 109

America Customer Experience Operations Survey 109

Perficient

AUGUST 9, 2022

John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought. Education and advocacy.

Community 275

Community Customer Experience ATM Examples 275

PYMNTS

OCTOBER 1, 2020

For one firm, AeroPay — focused on bringing payment services to underserved markets — the cannabis market is but one that can benefit from the great digital shift for payments done in person or online. Security and fraud risk is also reduced, he said. Where AeroPay’s offering can help eliminate convenience fees).

Payments 271

Payments Colorado Marketing Cards 271

PYMNTS

DECEMBER 4, 2020

Revolut has launched an acquiring solution for its Revolut Business starter pack, which will allow businesses in 13 European countries to accept credit card payments online. Companies across Europe know that it’s now essential to their success to be able to do business online. The product will feature a 1.3 percent fee for U.K.

San Francisco 184

San Francisco California Cards Online 184

PYMNTS

JULY 21, 2020

The latest Merchants Guide To Navigating Global Payments Regulations examines how open banking initiatives are developing in Latin America as well as how the pandemic is affecting these moves. Open banking is developing quickly in Brazil, where financial authorities recently announced plans to implement an initiative for the country’s FIs.

Mobile 229

Mobile Report America Regulation 229

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic. Mobile Customers Need Mobile Infrastructure.

Mobile 174

Mobile Digital Banking System Innovation 174

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. Bigger Banks And The Problems With Data Security.

Technology 142

Technology Fraud Data Security 142

Celent Banking

NOVEMBER 11, 2015

New York State Department of Financial Services (NYDSF) is one step closer to releasing cyber security regulations aided by the largest security hacking breach in history, against JP Morgan Chase. Mandated training of security will be required. Information security. Systems operations and availability concerns.

Cyber Security 100

Cyber Security Regulation Security New York 100

PYMNTS

FEBRUARY 24, 2020

Financial institutions (FIs) and merchants from other regions have been dipping their toes into the Chinese market, but open banking has compounded the difficulty involved in setting up operations. as they upgrade their online data and financial rules to support global digital banking innovations.

Regulation 160

Regulation Policies Data Compliance 160

PYMNTS

JANUARY 15, 2021

Malaysia's microLEAP has secured $3.3 The $10 million recently raised for Indonesia-based BukuKas will help the small business Software-as-a-Service company expand its product offering with an ultimate goal of launching a small business digital bank. Sequoia Capital India led the Series A investment, TechCrunch reported.

Capital 167

Capital Fintech Operations Technology 167

PYMNTS

JULY 19, 2017

Starling Bank, the digital-only U.K. bank, has now added Apple Pay support as an online payment method, which means customers can add their Starling debit card to Apple Wallet. According to a news report , with the mobile pay support, customers can make online payments via their Apple devices.

Apple 100

Apple Virginia Florida Online 100

PYMNTS

OCTOBER 13, 2020

The payment installments will be interest-free and backed by the security of PayPal’s increasing options for Pay Later solutions. The program will also appear in the customer’s PayPal wallet, which will give them a way to manage payments online or on their mobile apps. in 2019, with the trend expected to double in use by 2023.

Operations 130

Operations Online Trends Retail 130

Accenture

SEPTEMBER 22, 2019

An obvious reason is the inroads they’re making into the market, both domestically and globally: recent Accenture research finds that digital-only banks operating in the UK could amass a total of 35 million customers globally within the next 12 months, up from 13 million today. Why the intense interest in the neo-challengers?

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

OCTOBER 22, 2019

New Jersey-based financial institution Investors Bank has announced a collaboration with online small business lending firm OnDeck to digitize its own small to medium-sized business (SMB) lending operations. Funds can be disbursed into their Investors Bank account within minutes.

Lending 101

Lending New Jersey Online Customer Experience 101

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

DECEMBER 11, 2018

In fact, it is getting some new life from eCommerce operators. So-called online-only retailers — including Amazon — operate some 630 physical retail locations in the U.S., The Playbook also found that 73 percent of shoppers who paid remotely via smartphone first found the item they purchased online, and that 63.8

blockchain 170

blockchain Retail Trends Mobile 170