PYMNTS

MAY 6, 2020

The COVID-19 pandemic has had a noted effect on how several industries can operate and interact with their customers during this time including retail stores, movie theaters and casinos. There is one sticking point online casinos need to fix, however, and that is the speed at which consumers receive their winnings.

Online 222

Online Taxes United States Industry 222

PYMNTS

JUNE 3, 2020

The COVID-19 pandemic has ushered in immediate, large-scale operational changes for financial institutions (FIs) in the EU, U.K. Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits.

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

MARCH 24, 2020

The first online bank in Hong Kong, ZA Bank, opened on Tuesday (March 24), according to reports. The bank is a unit of China’s ZhongAn Online P&C Insurance Co. In 2019, Hong Kong issued about eight digital banking licenses to companies like Ant Financial, and a team-up of Tencent and Standard Chartered.

Online 135

Online Digital Banking Lending System 135

PYMNTS

JANUARY 7, 2020

Yet another business consortium vies for a lucrative, wholesale digital banking license, according to reports. iFast taps “the strengths and experiences of each consortium member to more better address some of the inefficiencies, and assist the underserved market segments in Singapore’s banking industry,” said CEO Lim Chung Chun.

Digital Banking 131

Digital Banking Capital Leadership Fintech 131

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The ongoing pandemic has caused many regulators in the MENA region to examine the digital and open banking infrastructure they have in place.

Online 151

Online Report Payments Regulation 151

PYMNTS

SEPTEMBER 11, 2019

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

APRIL 30, 2020

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

PYMNTS

MARCH 27, 2019

Hong Kong has issued its first digital banking licenses, in a move toward strengthening the city’s financial sector, according to reports. The Hong Kong Monetary Authority (HKMA) gave the licenses to three outfits: the first went to Livi VB, a joint venture between the Bank of China (Hong Kong), JD Digits and Jardines.

Digital Banking 158

Digital Banking Fintech Customer Experience Branding 158

PYMNTS

DECEMBER 16, 2019

South Korean FinTech startup Viva Republica , creator of the financial services platform Toss, was granted preliminary approval for a digital banking license from the Financial Services Commission of Korea , a Monday (Dec. Toss Bank will become South Korea’s third digital bank operating without a physical location.

Fintech 131

Fintech Online Digital Banking System 131

Bank Innovation

SEPTEMBER 19, 2018

It’s been quite a busy year for Germany’s first digital-only challenger bank Fidor. The bank launched two more digital banks this year, and Fidor Chief Commercial Officer Ge Drossaert told Bank Innovation there is yet another bank in the works. We […].

Digital Banking 210

Digital Banking Innovation Operations Online 210

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

SEPTEMBER 15, 2020

Emerging markets have their own challenges when it comes to banking, where big, traditional financial institutions (FIs) are anything but efficient. The world doesn’t need another bank,” Poovala told Webster. The world needs a FinTech operating system.”.

System 258

System Operations Fintech Taxes 258

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. There are interesting characteristics both in the new entrants and in the more established digital banks.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

MAY 9, 2019

The banking regulator in Hong Kong has issued an additional four online-only banking licenses to Ping An, Alibaba, mobile phone maker Xiaomi and a joint venture (JV) consisting of Tencent, ICBC and Hillhouse Capital. Reuters is reporting that this totals eight total licenses handed out by the government.

Online 171

Online Capital Regulation Fintech 171

Bank Innovation

JULY 18, 2018

Digital banks may be sprouting up all over the banking world, but don’t look for one from U.S. On this morning’s earnings call, CEO Andy Cecere noted the bank was looking to expand beyond its current 25-state branch footprint, which covers the Midwest and the western U.S.

Digital Banking 186

Digital Banking National Operations US 186

Bank Innovation

MARCH 5, 2019

Growth is the name of the game for this month's notable hires in digital banking and fintech. On one hand, a major FI like Spanish bank Santander hired a former Google executive to create new products, while smaller fintechs are opening up shop in new markets to drive growth. Nordea Bank CEO Casper von Koskull […].

Digital Banking 186

Digital Banking Fintech Google Marketing 186

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

Banking Exchange

APRIL 26, 2021

The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person The Economy Technology Duties Security Tech Management Mobile Online Operational Risk Feature3 Feature.

Security 117

Security Digital Banking Mobile Operations 117

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. That’s despite the majority – 70 percent – that say they would prefer to open a deposit account online.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

DECEMBER 30, 2020

Filling this void is digital banking, which has seen unprecedented levels of adoption as customers look to carry on their financial activities without leaving their homes. Banks all over the world were forced to reduce hours, switch to appointment-only visits or shut down branches entirely. Lessons To Take Moving Forward .

Digital Banking 240

Digital Banking Study Examples Meeting 240

PYMNTS

DECEMBER 6, 2020

A new Singaporean digital bank formed in a joint venture between Grab Holdings Inc. The new digital bank is coming about after the joint venture won one of two licenses for full digital banks awarded last week (Dec. and Singapore Telecommunications Ltd. 4) by the Monetary Authority of Singapore.

Digital Banking 170

Digital Banking Operations US Financial Technology 170

PYMNTS

JANUARY 24, 2019

banking giant Citi said it will reduce its physical presence in Russia – reducing office count, actually – but that business should in fact grow in 2019. That comes from Michael Berner, the consumer business manager of the Russian operations, who is also a Citi Russia board member. As reported by Reuters , the Russian arm of the U.S.

Online 108

Online Regional Mobile Retail 108

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

JUNE 5, 2020

Citi ‘s Treasury and Trade Solutions (TTS) customers have increased their utilization of the firm’s digital banking technology, while firms globally implemented continuity plans and telecommuting to stay in operation amid the pandemic.

Report 132

Report Online National Taxes 132

PYMNTS

JULY 30, 2019

One of the three licenses was granted to Rakuten International Commercial Bank, which is operated by Japanese eCommerce firm Rakuten Inc and Taiwan’s IBF Financial Holdings. A license was also granted to LINE Financial Taiwan, led by Japanese app operator LINE Group.

Trends 173

Trends Digital Banking Innovation Online 173

PYMNTS

OCTOBER 4, 2017

Orange, the French telecom company, is gearing up to launch an online banking service in an effort to diversify its revenue. According to news from Reuters, the company plans on launching the online banking service on Nov. They also see it as an opportunity to compete against traditional lenders, noted the report.

Online 100

Online Mobile Operations Retail 100

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9).

Online 100

Online Meeting Survey Analysis 100

PYMNTS

OCTOBER 22, 2020

The UnionBank of the Philippines is digitizing its onboarding process to offer custom solutions that will aid in making banking transactions more seamless, the bank announced on Thursday (Oct. The process would be set up so that digital banks face the same regulations in the Philippines.

Digital Banking 184

Digital Banking Operations Regulation Payments 184

PYMNTS

DECEMBER 16, 2016

2015, HSBC has reportedly closed 321 branches, which accounts for 27 percent of its bank network. Meanwhile, Co-operative Bank closed greater than half of its bank branches during the same timeframe that the HSBC branch closings occurred. Co-operative Bank is a lot smaller than HSBC.

Digital Banking 100

Digital Banking ATM Online Maine 100

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Digital Banking's Rise In The CU Space. We will be looking at ways to move across the country in a digital fashion.”.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans. “The

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JANUARY 31, 2020

India is yet another market in which Open Banking and security regulations are taking a foothold, with the country’s parliament issuing another draft of its proposed Personal Data Protection Bill. The bill proposes several changes to how online data can be used and stored, as well as the level of access end consumers have to this data.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

JUNE 26, 2020

Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to conduct in-branch services. Online account openings increased by more than 200 percent in April, while all mobile banking traffic rose by 85 percent.

Digital Banking 220

Digital Banking Guidelines Trends Online 220

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. Developments Around the Cloud Banking World. Why the Pandemic Is Pushing Legacy F Is’ Cloud Migrations Forward.

Meeting 227

Meeting Mobile Digital Banking Tools 227