PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. percent of those focused on data analytics said they also focused on fraud management solutions in the previous three years, compared to only 60.6 For example, 91.7 About the Playbook.

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

DECEMBER 27, 2019

Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. That help is forthcoming, as in the case of the Central Bank of Ireland , which is changing regulations to favor more CU lending with higher limits.

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

PYMNTS

SEPTEMBER 18, 2019

Mobile and online banking providers have been upping their fraud protection measures over the last decade, making it more difficult for bad actors to rely on some of the schemes that previously worked in such channels. Banks are dealing with rapid rises in fraud schemes such as ATOs, synthetic identity fraud and account opening fraud.

Fraud 195

Fraud US Tools Strategy 195

PYMNTS

NOVEMBER 23, 2020

For purposes of this analogy, the “basement” into which bad mice are creeping is most likely your legacy payroll/expense management software and its possibly compromised connections. While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them.

System 165

System Management Tools Cards 165

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

MAY 28, 2020

This means FIs must be able to ferret out and defend against an ever-more complex array of attacks, and they deploy advanced fraud detection strategies and designate additional resources to keep themselves and their customers safe. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

Fraud 139

Fraud Mobile Tools Missouri 139

NCR

JULY 28, 2017

The ongoing development of digital technology has created unprecedented choice and freedom for consumers in how they manage their financial affairs. As people complete more financial tasks and transactions via digital channels, there is more scope for fraudsters to exploit the weakest links in security. An escalating threat.

Fraud 74

Fraud Digital Banking Survey Security 74

FICO

MARCH 30, 2023

This got me thinking about how the seemingly innocuous shift to digital is impacting things on a macro level. Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

Fraud 52

Fraud ATM South Carolina Management 52

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

AUGUST 5, 2019

Perhaps that’s why, in the midst of the seemingly never-ending stream of headlines about data breaches, account takeovers, stolen credit cards and online fraud , the notion of “check fraud” seems something of an outlier for the up-and-coming fraudster looking to make a decent living. The Whole New World of Check Fraud.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. This development comes as 68 percent of fraud experts report increases in cybercrime over the past year.”.

Fraud 244

Fraud Survey Digital Banking Security 244

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Every Transaction Is Assessed for Fraud. FICO’s patented and proven fraud analytic capabilities have helped organizations save $90 billion+ per year. Steps Ahead of Financial Criminals.

Fraud 98

Fraud Cards Analytics Mobile 98

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. .

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. .

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

DECEMBER 28, 2020

Many CUs have since leaned into these efforts with digital innovations aimed at a range of issues, such as tackling fraud or enhancing members’ remote banking access. The new cloud-based system can help FIs manage loans from origination and review to renewal and modification.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

OCTOBER 8, 2020

Risk management platform Feedzai announced a 44 percent increase in growth for the first half of the fiscal year for 2020, which a press release says was one of the company’s most successful so far. The deals sometimes concerned big players, including “some of the largest and most innovative companies in the world (e.g.

Report 247

Report Fraud Risk Management America 247

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

PYMNTS

OCTOBER 16, 2019

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies. Mobile, online and phone channels all have distinct fraud challenges and customer needs. The Cost of Compliance.

Compliance 123

Compliance Fraud Study Digital Banking 123

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.

Conference 221

Conference Las Vegas Fraud Case Study 221

Independent Banker

JANUARY 31, 2022

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation. of bankers are either strongly interested in or already working with fintechs in digital account opening. Digital account opening. Fraud and risk management.

Community Bank 159

Community Bank Community Fintech Risk Management 159

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years.

Maine 130

Maine ATM Innovation Millennials 130

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. 2: Talent Shortage. A national unemployment rate of 3.6%

Resources 146

Resources Leadership Technology Management 146

PYMNTS

DECEMBER 14, 2020

The platform will also help central banks that want to collaborate with innovators on new technology. EMTECH's technology aims to give banks an "action-ready toolset for new and inclusive monetary policy, and the guardrails for efficient transfer of an estimated $90 trillion in cash payments," per the release.

Policies 234

Policies Innovation Lending Fraud 234

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

JUNE 30, 2020

Credit union (CU) members are traditionally loyal, but the accelerated shift to digital banking amid the pandemic has led a growing number to consider other banking options. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1 Developments From the CU Space.

Report 133

Report Innovation Florida Cards 133

PYMNTS

AUGUST 7, 2019

Business payments technology firm Bottomline Technologies has rolled out a suite of services for banks to elevate their customer engagement with corporate services. The offering also connects banks with an open banking API to promote collaboration, the company said. In a press release on Tuesday (Aug.

Digital Banking 177

Digital Banking Regulation Analysis Management 177

PYMNTS

JANUARY 27, 2021

The contact center serves as an improvement from both a customer relationship management perspective and a fraud-fighting one, for example. The technologies are more intuitive, with the addition of voice identity not only to make it easier for members to connect but [also to] prevent fraud,” Kearns said.

New Jersey 223

New Jersey Connecticut Fraud System 223

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

NOVEMBER 20, 2019

. “We’re committed to combating fraud. The new and improved Barclays Biometric Reader is much more portable and even more secure,” said Barclays Corporate Banking Head of Digital Banking Martin Runow in a statement.

Security 124

Security Digital Banking Technology Fraud 124

PYMNTS

NOVEMBER 19, 2020

Evidence suggests that one of the most effective ways they can continue to engage their member bases is to roll out personalized services, such as financial management and budgeting tools, card management options and targeted marketing initiatives. For more on these stories and other CU headlines, read the Tracker’s News and Trends.

Alabama 228

Alabama Meeting Fraud Trends 228

PYMNTS

SEPTEMBER 21, 2020

The nonprofit group’s Payments Innovation Alliance rolled out “Voice Payments: An Introduction and Overview,” which is meant to provide information regarding conversational payments in addition to enabling technologies such as smart speakers and voice assistants. Nacha unveiled the introduction of cybersecurity and voice payments resources.

Resources 223

Resources Capital Fintech Cards 223

PYMNTS

DECEMBER 6, 2016

The speed at which digital banking is being transformed by new technologies is rapidly increasing. From behavioral biometrics to new selfie technology, financial institutions are being presented with even more ways to distribute their services across digital channels to meet customers where they want to interact.

Innovation 100

Innovation Mobile Digital Banking Technology 100

PYMNTS

APRIL 30, 2019

Fidelity National bested first quarter estimates on the heels of transaction growth and increased spending by banks as they embraced upgrades to infrastructure amid transitions to digital banking and payments. Management also pointed to synergies and tailwinds behind the pending acquisition of Worldpay.

Conference 134

Conference Innovation Digital Banking Payments 134

ZootBlog

JANUARY 14, 2016

Over the past several years as banks focused on staying in compliance with myriad new regulations, innovation slowed—nearly to a standstill. In 2015, I predicted it would be the year banks took back banking. Mobile is gaining momentum and providing greater access to the interior of banks. Getting back to our roots.

Innovation 73

Innovation Industry blockchain Customer Experience 73