PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

Retail 137

Retail Millennials New York City social media 137

Abrigo

MAY 5, 2022

We have webinars , whitepapers , and other resources to make your job easier. In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. or largely focused on the domestic banking market.

Community 195

Community Lending Maine Resources 195

Social Assurance

FEBRUARY 12, 2021

Social media is a valuable medium for financial brands to grow their audience, increase their customer, and generate sales. If you’re just starting out with social selling, we’re putting together this content series to help you craft winning social campaigns from the start. Why Social Selling?

social media 15

social media How To Branding Online 15

Cisco

APRIL 2, 2018

The leaders of financial institutions are seeing that their customers want to manage their money in the same way they now shop, communicate and learn; using digital tools, social media and mobile apps. Go to the Industry Transformation Partner Guide to register.

social media 48

social media Tools Industry Retail 48

Gonzobanker

JULY 10, 2020

Elevate priorities that support digital, automation and customer experience. Customers and employees need to know they are in a safe physical environment, so a safe workplace is going to be the theme for at least the next 12 months. a live webinar during which they’ll dig deeper into this topic. Click here to register.

Risk Management 88

Risk Management Capital Strategy social media 88

Social Assurance

MARCH 1, 2021

During this time, customers can also read through a couple of reviews, forming a first impression that can be hard to change. Creating a positive customer experience online, therefore, encompasses more factors than ever before. Reviews are left on social media comments, questions, and review sites.

Branding 15

Branding social media Online Case Study 15

William Mills

NOVEMBER 1, 2016

Personally, I found two other findings more exciting because of how they validated what I have observed among my peers and clients: CMOs having added responsibilities that may include tasks falling within customer experience or sales, for example; and. Social media. Social monitoring and measurement.

Technology 40

Technology US Customer Experience Marketing 40

South State Correspondent

MAY 18, 2022

At 19%, community banks ranked only above credit unions in delivering customers that were “extremely satisfied with the outcome of their problems and a whopping 35% that were “not satisfied.”. Why Customer Problem Resolution Matters. Solving problems is central to customer service.

social media 195

social media Training Customer Experience Community Bank 195

FICO

JANUARY 9, 2018

How do I up the ante to work heavy workloads in bucket 1 adequately, while maintaining a good customer experience? Following a successful webinar on GDPR in collections , Bruce Curry offered 11 takeaways: It applies from 25 May 2018. It’s not just about social media data. Read the full post.

Analytics 40

Analytics Regulation Data social media 40

Social Assurance

MARCH 8, 2021

Social Good Alignment. 2020 brought us marketers a lot to consider around crisis communication, channel distribution, and the customer experience. But another key area of focus centered on social good. We did a whole webinar on the topic. Need a little help in the area of brand storytelling?

Branding 15

Branding Strategy Community Study 15

PYMNTS

DECEMBER 21, 2016

Merchants today are clearly looking at omnichannel as a way to not only boost sales but improve the customer experience but, with that, comes a certain level of complexity,” Gass explained.

Mobile 100

Mobile Retail social media Payments 100