PYMNTS

NOVEMBER 8, 2017

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. Smart home products simplify life — but the technology can sometimes be confusing or intimidating. Smart Home powered by b8ta is available in select major U.S.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

FEBRUARY 24, 2020

The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. Like anything else worth doing in retail technology and the customer experience, experiential marketing must be measurable. And so does the recipient. Other companies focus on activities that stay on brand.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

APRIL 5, 2019

In addition to the current Hudson Yards location, additional New York City locations are planned to roll out this year). Neiman Marcus Hudson Yards will be all about providing physical and digital experiences in a way not seen at other stores, creating a personal customer experience that is seamless and magical.”

Mobile 100

Mobile New York City New York Branding 100

Insights on Business

NOVEMBER 8, 2018

Banks are reinventing not only their infrastructure but their operating models, too, in order to win on the battleground of customer experience. This new technology is used to generate greater insights and better personalization — seamlessly working across public and private cloud environments.

Industry 143

Industry San Francisco New York City Fraud 143

PYMNTS

NOVEMBER 8, 2019

In a new PYMNTS interview, Co-founder Katie Hunt of SHOWFIELDS — best described as a physical space in New York City for retail experiences — spoke about how at least part of in-person commerce will look, and even feel, in the 2020s. Second, consumers are simply not ready to give up on physical retail.

Retail 103

Retail New York City Branding New York 103

PYMNTS

JULY 10, 2020

Effective fraud fighting requires FIs to identify their customers’ preferences and provide security solutions that suit users’ comfort levels and familiarity with certain technologies and banking channels. One advantage to adopting this approach is that it does not require customers to change their behaviors.

Analysis 132

Analysis Fraud New York City Security 132

PYMNTS

NOVEMBER 20, 2019

In a recent PYMNTS interview, Co-founder Katie Hunt of SHOWFIELDS – best described as a physical space in New York City for retail experiences – spoke about how at least part of in-person commerce will look, and even feel, in the 2020s. That’s not all.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137

Retail Millennials New York City social media 137

PYMNTS

OCTOBER 25, 2017

The October edition of the PYMNTS Unattended Retail Tracker™ highlights how the latest developments in unattended retail technology are disrupting the ways in which consumers use public transportation, shop for vehicles, pay for fast food and more. All the customer has to do to place their order is smile at the camera.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

NOVEMBER 13, 2017

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. Smart Home Powered by b8ta” is available in select major U.S.

Los Angeles 112

Los Angeles San Francisco Raleigh New York City 112

PYMNTS

FEBRUARY 7, 2020

The partnership would apply Goldman’s lending technology to SMB loans on Amazon’s underwriting platform, according to unnamed sources. New Chief Operating Officer Dacona Smith will oversee store operations. The loans themselves would reportedly be co-branded. The move is on-trend for both firms.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

MARCH 27, 2020

I had an interest in leveraging technology to make that possible.”. cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. Focusing On Customer Service. Looking at our customers, for example: What items did we recommend?

Milwaukee 130

Milwaukee Meeting New York City Data 130

PYMNTS

APRIL 26, 2019

Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. Beyond Floravere, other wedding retailers have opened up brick-and-mortar stores in New York City and its greater metropolitan area.

Branding 123

Branding Retail New York New York City 123

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. The program reportedly offers discounts of up to 85 percent on thousands of prescriptions.

Retail 161

Retail New York San Francisco Chicago 161

FICO

MAY 8, 2019

a leading payments technology company, has achieved significant results by creating a centralized underwriting management solution on the FICO® Decision Management Platform (DMP). The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth.

New York City 51

New York City Management Innovation New York 51

Fintech Labs Insights

JANUARY 27, 2016

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? Headquartered in New York City, with offices in Estonia and Irvine, California. More than 100 customers. Founded in May 2012. Seven million in funding raised. How it Works.

Customer Experience 12

Customer Experience Online New York City Video 12

PYMNTS

AUGUST 2, 2018

Retail is undergoing a reinvention with the rise of eCommerce, and merchants are trying new approaches to their brick-and-mortar stores. Nordstrom , for example, has rolled out a new store concept , Nordstrom Local, that premiered in West Hollywood. It can, however, “mean trusting an expert to pick out a selection of items.”.

Retail 102

Retail Marketing Los Angeles Online 102

Independent Banker

DECEMBER 31, 2022

Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Jill Sung , president and CEO of $325 million-asset Abacus Federal Savings Bank in New York City. Q: What new technology is your bank planning to invest in during 2023?

Community Bank 91

Community Bank Community Tampa North Carolina 91

Independent Banker

MARCH 31, 2022

At-large director Jill Sung (not pictured), President and CEO, Abacus Federal Savings Bank, New York City. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Q: Are there any other opportunities you’d like to highlight?

Community Bank 239

Community Bank Community Industry Texas 239

PYMNTS

APRIL 20, 2017

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. Within the next few months, the Amex bot will have artificial intelligence and servicing technology. Aeromexico. Working in conjunction with artificial intelligence firm IV.AI

Groups 104

Groups San Francisco New York City Cards 104

Fintech Labs Insights

JULY 11, 2023

For the most part, financial technology event planners are organizing in-person gatherings, often with a virtual option. Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. We expect the calendar to expand as we progress through the year. 200 speakers.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index.

New York City 134

New York City Maine Tools New York 134

PYMNTS

AUGUST 28, 2019

With technology for cashierless checkout and robotic-powered order fulfillment, automated retail is changing how consumers shop for groceries and how supermarkets fill their eCommerce orders. They are finding these technologies can help meet the demand for pickup and delivery orders. make online grocery orders for delivery or pickup.

Retail 141

Retail New York City Houston San Francisco 141

PYMNTS

JANUARY 7, 2019

They are turning to cross-channel strategies to improve the customer experience, and even working with other companies to help execute these visions. These are some of the ways that merchants are providing the payments infrastructure and technology to enable customers to shop the way they want, through any channel they choose.

New York City 140

New York City Online Retail Branding 140

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. While the concepts of high-tech and pizza may not be natural fits together, Domino’s actually has a long history of innovating with ordering technology.

Chicago 123

Chicago New York City New York Innovation 123

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. One popular choice: retail innovation labs. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Teletherapy.

Industry 101

Industry Technology Online Video 101

PopularBank

FEBRUARY 25, 2020

It allowed me to expand past my studies and explore areas in marketing, operations and technology. . We provide construction and permanent financing to primarily residential properties within the five boroughs [of New York City]. Hometown: Saddle Brook, New Jersey. How was the work engaging or impactful?

Puerto Rico 52

Puerto Rico Austin Study Meeting 52

Fintech Labs Insights

NOVEMBER 13, 2015

The SaaS technology can be combined with ID Connect Photo, that uses a government-issued ID card to populate fields. Payfone won the Over-the-Top (OTT) Monetization category with its Payfone Signature technology, and also won the Customer Security category with its Identity Certainty Platform. end-user customer experience.

Analytics 12

Analytics Innovation San Diego New York City 12

CB Insights

JANUARY 24, 2018

“Physical stores serve an indispensable role during the consumer journey and should be enhanced through data-driven technology and personalized services in the digital economy.” “[Physical stores represent] another way to reach the customer and test what resonates with them.” partnering with existing retailers.

Retail 65

Retail Online US Technology 65

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78

FICO

SEPTEMBER 27, 2019

We heard this message loud and clear at Finovate in New York City this week, as we have from banks and financial institutions worldwide. This post is the first in a series exploring important new themes that are emerging in the rapidly changing financial crime arena.

Fraud 40

Fraud New York City Analytics Compliance 40

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78