Customer Experience New York City Retail Technology 
PYMNTS
FEBRUARY 24, 2020
As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?
PYMNTS
DECEMBER 26, 2019
This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants and other retailers tapping into delivery. To help bring these options to more consumers, retailers and technology companies decided to join forces.
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PYMNTS
JANUARY 22, 2020
For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. And what they want and expect are what’s going to drive so much of retail and payments in the coming years and decades. Shift Intensity.
PYMNTS
NOVEMBER 8, 2019
If so, one can probably remember the fantastical predictions that, before too long, brick-and-mortar retail would go the way of the horse-and-buggy. Physical retail may be going through some tough times. It should almost feel like you are walking in a live Instagram account,” she said when describing the ideal SHOWFIELDS experience.
PYMNTS
NOVEMBER 20, 2019
Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The new 19,700-square-foot space will feature a studio equipped for yoga and high-intensity interval training classes. Physical Retail Efforts.
PYMNTS
DECEMBER 14, 2018
Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to the announcement, the offering is available on the retailer’s eCommerce site and at its 1,400 retail locations.
PYMNTS
APRIL 26, 2019
Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. Beyond Floravere, other wedding retailers have opened up brick-and-mortar stores in New York City and its greater metropolitan area.
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