PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

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Retail Millennials New York City social media 137

Independent Banker

MARCH 31, 2022

At-large director Jill Sung (not pictured), President and CEO, Abacus Federal Savings Bank, New York City. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Q: Are there any other opportunities you’d like to highlight?

Community Bank 239

Community Bank Community Industry Texas 239

Fintech Labs Insights

JANUARY 27, 2016

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? Headquartered in New York City, with offices in Estonia and Irvine, California. More than 100 customers. Founded in May 2012. Seven million in funding raised. How it Works.

Customer Experience 12

Customer Experience Online New York City Video 12

Independent Banker

DECEMBER 31, 2022

Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Jill Sung , president and CEO of $325 million-asset Abacus Federal Savings Bank in New York City. Q: What new technology is your bank planning to invest in during 2023?

Community Bank 91

Community Bank Community Tampa North Carolina 91

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. One popular choice: retail innovation labs. Founded: 2015 .

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Innovation Retail Branding Technology 77

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Teletherapy.

Industry 101

Industry Technology Online Video 101

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

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Video Branding Company Strategy 78