PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

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Report Los Angeles Fraud Utah 206

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

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PYMNTS

MARCH 24, 2020

Not surprisingly, there’s been an evolution over the past several years as the roster of providers and technologies has changed. Alternatively, perhaps these software firms and marketplaces might opt to partner with a provider that offers payments technology — or outsource that functionality altogether to an acquiring partner.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

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blockchain Lending User Experience Mobile 171

PYMNTS

NOVEMBER 19, 2019

For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. Outsourcing, on the other hand, may limit some control, but can allow FIs to remove future technology investments and focus more on other areas of their business.

Cards 140

Cards Apple Data Innovation 140

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. The four main roles in a squad are: Product Owner: Product Owners define the product vision.

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PYMNTS

NOVEMBER 13, 2019

The bank recently partnered with technology company NCR Corporation for its self-service ATM, which uses real-time customer data to analyze interactions for a more personalized user experience. Other banks, such as Wisconsin-based Associated Ban k, are exploring new ways to improve the in-person banking experience.

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PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. No matter how good a firm’s technology is, Sevounts said, without a sufficiently large field of data points, it won’t be able to do its job. Both are non-negotiable.

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PYMNTS

SEPTEMBER 7, 2017

A portion of my daily routine also involves talking to our existing/potential customers and partners, understanding their perspectives on product usage, addressing their questions and exploring new opportunities. We target the shortest possible time to deployment for our new customers. PYMNTS: What do you wish you had more time to do?

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PYMNTS

JULY 5, 2017

We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers.

Innovation 121

Innovation Customer Experience Mobile Security 121

ZootBlog

MAY 6, 2016

Biometrics technology creates a better user experience because authentication is faster and easier than remembering countless user names and passwords or going through the motions of answering KBA questions. Biometrics is quickly becoming another layer of defense to keep our transactions secure.

Security 60

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Insights on Business

OCTOBER 12, 2018

I need an enterprise scale transformation approach powered by new technologies including cloud. Imagine you could accelerate the velocity of the business through information technology while saving 21% year over year on IT costs. But what is it and what are its real catalysts?

Innovation 87

Innovation Strategy Industry Technology 87

PYMNTS

DECEMBER 30, 2016

Facing a lower rate of shopper turnout, some retailers are realizing the importance of helping the customer experience go as smoothly as possible. Offering a smooth checkout process is one way that retailers are improving payment solutions and keeping customers engaged with their businesses.

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Tools Retail Payments US 122

PYMNTS

JUNE 24, 2016

Through an effort to embrace technology and make a pivot to digital, Netflix was able to break out of its rut and bring customers a disruptive offering: digital delivery and streaming media across a variety of media — essentially taking manual out of the equation. The Customer Experience. Advances In Cash Application.

Cards 109

Cards System Payments Technology 109

Fintech Labs Insights

MARCH 13, 2017

At FinovateEurope last month, the company showed off its mobile onboarding solution, ID_Mobile , that leverages biometric technology combined with the social network and geolocation of the user. These additional factors verify that the user matches their identity document and builds their digital identity profile in the background.

User Experience 18

User Experience Fraud Maine Mobile 18

PYMNTS

JULY 31, 2019

Cross-border transactions remain difficult to navigate due to the various regulations and technologies available in different countries. Payments providers like Visa are focusing on solutions that increase speed and security for companies and individuals moving money between countries, while still offering seamless user experiences. “I

Payments 144

Payments blockchain Kansas Security 144

Fintech Labs Insights

MAY 26, 2015

SayPay Technologies uses biometric authentication to give users an easy way to pay bills, checkout online, and log into their online banking website. Millions of production users in 40+ countries. SayPay Technologies founder, Steve Hoffman giving a personal demo of SayPay at FinovateSpring 2015 in San Jose. How it works.

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San Jose CA Online Mobile 12

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. And, by basing its offering on digital technology, NUMBER26 can offer more features than large, slower-moving institutions.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

MAY 5, 2016

But while the payments and mobile industries themselves are eager to get their technology into the hands of consumers, those consumers seem reluctant to adopt the new platforms. Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. So, what’s the disconnect? initiative.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

JUNE 29, 2017

They entered an industry where they had no prior experience and that was dominated by the then-giants of Blackberry — the inventors of the smartphone — Motorola and Nokia, etc. Key to this transition will be enabling a convenient user experience while reducing risk of transactions by leveraging device, network and behavioral data.

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Apple Mobile Innovation social media 150

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

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Video Branding Company Strategy 78