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Rick Winslow, Kabbage chief experience officer, to speak at Bank Innovation Ignite

Bank Innovation

Rick Winslow, chief experience officer at small business lending company Kabbage, will join Bank Innovation Ignite this March 2-3 in Seattle as panelist for a session entitled “The future of banking customer experience.” Winslow’s experience isn’t limited to the […].

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5 ways to shake up your lending strategy

Independent Banker

Particularly for small businesses, community banks should make sure they use up-to-date tools to assess risk, such as relying more heavily on the owner’s personal credit, says Joel Pruis, who leads the commercial and small business lending practice at Cornerstone Advisors in Scottsdale, Ariz. Focus on the client experience.

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Take Advantage of FSI Data to Illuminate Customer Relationships

Perficient

One happens to be a national bank that I’ve been with for as long as I can remember. The other is a credit union that I signed up with because they offered a particular lending product. Don’t Wreck Your Customer Relationships. There are so many ingredients that make up a reliable customer experience program.

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Rebranded Citizens Pay Expands POS Merchant Services

PYMNTS

Providence, Rhode Island-based Citizens Financial Group is advancing the reach of its national point-of-sale (POS) offering for merchants, renaming it Citizens Pay, the company announced Monday (Jan. The point-of-sale lending space is a high-growth area and attracts customers that exhibit strong credit performance,” added Rostami. “We

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Fifth Third Links Rejected Business Borrowers To Alt-Lender

PYMNTS

To offer expanded services as it pursues a digital innovation strategy of harnessing partnerships to provide an enhanced customer experience, Fifth Third is teaming with Fundation for small business loans.

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Thoma Bravo acquires MeridianLink/CRIF Lending. So what?

Gonzobanker

We all figured it would happen sooner or later, and now it has – by Thoma Bravo , which, as part of the deal, merged MeridianLink with CRIF Lending Solutions’ ACTion, Synergy and Achieve divisions. CRIF Lending has been a solid competitor in the consumer LOS space. The post Thoma Bravo acquires MeridianLink/CRIF Lending.

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The Bank Legacy Is Dead: Long Live the Fintech Collision

Gonzobanker

Instead, stories and conversations were salted with examples of fintech investments, BaaS opportunities, customer experience transformation, crypto integration, and even blockchain experiments and the potential of DeFi. Only the niched will survive. A new frontier of efficiency will arrive.

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