Remove Customer Experience Remove Innovation Remove Presentation Remove Retail
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Why retail banking presents rare opportunities right now

Accenture

In that spirit, I’m turning my blog over to my colleague Steven Smith for this post on the once-in-a-generation opportunity emerging in retail banking right now. The post Why retail banking presents rare opportunities right now appeared first on Accenture Banking Blog. Steve is a managing director at Accenture and our….

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7 Takeaways: “How GM Financial Elevates the Customer Experience With Journey Science”

Perficient

Perficient’s Kevin Colletti recently joined forces with Srini Alagarsamy and Patrick Daly from GM Financial, as well as Adobe’s Chris Young to present the webinar, “How GM Financial Elevates the Customer Experience with Journey Science.” 76% of customers get frustrated when their service experiences are not personalized.

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How A Retail Incubator Could Produce The Next Big Innovation

PYMNTS

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

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Here is our Digital Banking Playbook

South State Correspondent

Over the last ten years, many banks have strived to create a more open and flexible environment in which to be able to introduce new products and control the customer experience. Most mobile and online banking platforms allow little innovation and customization. loans, payments, identity, banking-as-a-service, etc.)

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FinTech Innovation Eases B2C Sellers’ Entrance Into The B2B World

PYMNTS

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. For a consumer-facing retailer, these workflows can be unfamiliar and add a flood of friction into the sales process. The Outsourced FinTech Opportunity.

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Corporate payments: Catching up with the customer experiences of digital transactions

Accenture

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers.

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Corporate payments: Catching up with the customer experiences of digital transactions

Accenture

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers.