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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

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A Digital Mindset: The Key to an Enhanced Strategy for Insurance Commerce

Perficient

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. Let’s look at four important areas that are actively shaping the insurance industry and the commerce experience – data, processes, technology, and our people. .

Strategy 332
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EMV’s Delay Has Been The Convenience Store’s Innovation Gain

PYMNTS

No matter what happens with the deadline (one can expect bigger operators to generally meet it, while a good number of mom-and-pop operations will not, he said), the new date provides fresh opportunity for convenience stores and gas stations to become better at customer experience and engagement. LISNR Offering.

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How Pharmacies Are Driving Retail Innovation

PYMNTS

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail.

Retail 132
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AI’s Place In The $50B RV Market

PYMNTS

Consumers must simply go to their phones’ settings to enable these payments, which aim to keep customers invested in the app experience, even when buying from outside vendors. Some marketplaces are finding innovation in this space easier than others. Why Travel Firms Need To Cater To Millennial Payment Preferences.

Marketing 132
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A new digital bank needs a new customer service experience

Insights on Business

They use the Bradesco infrastructure, but they operate in parallel. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Next was born to complement Bradesco’s strategy.

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Creating a Customer-Centric, Digital Financial Institution

Abrigo

A tech culture can be a catalyst for growth and put your customers at the center of the banking experience. Start by looking inward To develop a digital, customer-centric financial institution, it must first look inward. Internal culture really does exude back out to how your customers perceive you.”

Oklahoma 218