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We Can All Learn From Crypto.com’s Hack and Response

Perficient

However, as the Crypto.com experience highlights, the increasing pressure to bring products and services to market faster also requires a redoubled effort to ensure protecting customers and organizations from criminal activity is part of the plan. Information security is complex, never ending, and daunting.

Security 294
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[Guide] Why Personalization Is the Future of Financial Services

Perficient

Upwards of 75% of consumers are willing to share personal data as long as they feel that data is secured and is used in return for better advice, better deals, or a better experience across physical and digital channels. Personalizing the customer experience is no easy task.

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Digital Banking: Humanizing the Customer Experience

FICO

Be fascinated by your customers, not your technology. Make customers feel safe. I covered commandments 1, 2, and 9 in my post on The Customer Journey. Many enterprises have succumbed to the inclination to digitize everything, which by default leads to cold, clinical experiences. Omnichannel is customer-led.

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Perficient’s Cloud Modern Data Platform Approach – Customer Journey & Capabilities

Perficient

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. We at Perficient leverage Customer Experience Mapping the most. Security Architects.

Data 497
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A thoughtful approach to generative AI

Abrigo

DOWNLOAD Takeaway 1 With generative AI technology improving by the day, the question is not if the banking industry will utilize it, but when. Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. So, what is generative AI?

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New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales

PYMNTS

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. A convenient, yet secure solution could be just a few taps away, however.

Online 272
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Perficient Included in Forrester’s Application Modernization And Migration Services Landscape

Perficient

Getting the foundational aspects done properly first ensures successful migrations and modernization efforts in the future, and helps you maintain a secure, governed, and transparent platform for meeting business objectives well into the future.” Contact us now to discover how our expertise can take your business to new heights.

Report 221