Gonzobanker

JULY 20, 2022

The lack of clear ownership in driving digital transformation represents a huge roadblock for financial institutions fighting to stay relevant. Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Gonzobanker

FEBRUARY 1, 2023

While AOBA provides a fertile forum for buyers and potential sellers in the bank M&A space to commensurate, the crowd uses this valuable face time to also delve into discussions about the economy, strategic growth, fintech innovation, competition, and talent wars.

Arizona 147

Arizona Kansas City Industry Phoenix 147

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? What can banks learn from the FinTechs?

Fintech 93

Fintech Video Lending Industry 93

Gonzobanker

FEBRUARY 23, 2022

In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. Pursuing BaaS doesn’t have to take focus away from primary customers.

Community Bank 133

Community Bank Strategy Risk Management Fintech 133

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? What can banks learn from the FinTechs?

Fintech 70

Fintech Video Lending Industry 70

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation? What can banks learn from FinTech Innovation?

Fintech 70

Fintech Innovation Lending Video 70

The Financial Brand

MAY 19, 2021

The rise of digital challengers drives a rethinking of outdated business models and a new perspective on how to make a bank future-ready. The post Can Traditional Banks Keep Pace With Fintech Challengers? appeared first on The Financial Brand.

Fintech 39

Fintech Branding How To Customer Experience 39

PYMNTS

APRIL 1, 2019

Because while a relationship of trust gives credit unions a powerful infrastructure from which to build a more innovative customer experience, it is also a mandate pushing them forward to live up to the faith their customers have put in them. That is, if they choose the right FinTech. For example, 49.1

Innovation 141

Innovation Fintech Fraud Security 141

The Financial Brand

MARCH 15, 2020

7% of retail banking revenue will disappear, squeezed by fintechs and regulators. The post How to Replace Banking’s Rapidly Shrinking Fee Income appeared first on The Financial Brand. The good news? Advisory services could add back 9%.

How To 28

How To Regulation Branding Fintech 28

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Experian recently reported.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. Enterprise Resource Manager.

Resources 146

Resources Leadership Technology Management 146

Insights on Business

FEBRUARY 27, 2019

The ingredients that will help execute the digital first mission include: Customer experience: Who are the digital-first customers and what do they expect? Execution speed: How can we go faster? Customer experience. We need to consider the needs of all types of customers. Make it smart.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

Insights on Business

OCTOBER 11, 2018

This movement — core to cloud — is essential for banks seeking to modernize their legacy systems and become agile and flexible. This is especially true if they’re going to compete with new digital banks and platform companies that are unhindered by the legacy applications and infrastructure. This is essential.

Meeting 111

Meeting Customer Experience System Guidelines 111

Independent Banker

DECEMBER 31, 2022

Payments account for up to 30% of bank revenue, and that income stream is under attack. Increased competition signals that the payment relationship with the customer is up for grabs by a growing group of challengers. billion-asset Bank of Tampa in Tampa, Fla. billion-asset Texas First Bank in Texas City, Texas.

Trends 140

Trends Payments Community Bank Texas 140

Fintech Labs Insights

MAY 3, 2017

This article was first published on FinTech Futures on April 18th 2017. Liz Maguire, Head of Digital & Transformation at ANZ reveals the secret to her success within fintech and #WomenInTech. How did you start your career? I started in a bank graduate programme straight out of university in a frontline role.

Fintech 20

Fintech Examples Industry Leadership 20

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Your existing customers expect and deserve VIP treatment. Respect the data.

Digital Banking 52

Digital Banking System Data Customer Experience 52

Gonzobanker

DECEMBER 22, 2020

For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business. THE VENDOR AWARDS.

Idaho 181

Idaho Community Industry Strategy 181

PYMNTS

SEPTEMBER 15, 2017

The bot can even help customers save by setting goals like not spending more than $200 a month dining out and informing them when they are getting close to that limit. The value lies in how that information is being used — how to make it actionable. Information is not the most valuable asset here, Oren said.

Cards 111

Cards Data Branding Management 111

Insights on Business

JUNE 11, 2016

Now is the time to bank on a cognitive business! Let’s see what cognitive banking means. By understanding the latest regulations, and comparing bank activity against them, cognitive systems can help the bank’s risk officers detect when a bank cannot meet its obligations.

Security 70

Security System Compliance Course 70

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, Many of the new banking and payment technologies have now far eclipsed traditional cores’ capabilities.

Conference 195

Conference Technology Las Vegas Trends 195

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

Independent Banker

DECEMBER 31, 2022

William West: In a macro sense, we’re just trying to read the tea leaves in terms of what’s happening in the economic landscape that will affect our bank. Those are the things that we’re trying to figure out how to read as we put our 2023 budget together. It’s a major undertaking for a bank of our size.

Community Bank 91

Community Bank Community Tampa North Carolina 91

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s digital push, a theme it refers to as “Mobile First, Digital Everything,” is showing positive early results.

Cards 76

Cards Mobile Strategy Branding 76

Alex Jimenez

FEBRUARY 27, 2019

For four days I listened to all types of presenters, met with IBM and partner representatives, talked to people in all kinds of industries, and finally met in person a fintech-verse friend I have known for many years, Spiros Margaris. IBM knows how to throw a party, regardless. Spiros Margaris and me. It wasn’t all positive.

blockchain 40

blockchain Conference Security Innovation 40

PYMNTS

FEBRUARY 22, 2019

Things aren’t so straightforward for those who create those innovations — which, as NovoPayment CEO Anabel Pérez told Karen Webster in a recent conversation, is a challenge for many banks in the Latin America (LATAM) region to fully grasp. That’s how a bank goes about offering a digital experience that isn’t just beautiful (i.e.,

Innovation 153

Innovation Regional System America 153

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Showing how someone can connect to other vendors for free for their clients. Getting ready to show how someone might use a connector, in this case Google, now in a design environment to drop the widget in the application and can preview how it looks in different devices.

social media 40

social media ATM Mobile Customer Experience 40

FICO

MARCH 31, 2021

We can expect contact centres to continue to evolve into more comprehensive, digital-first customer experience centres of excellence. Contact Centres the key to a digital shift. Meet your customers where they are today. Analytics, Data & AI Models - The need to reimagine the customer experience post COVID.

Customer Experience 52

Customer Experience Examples Trends Data 52

Gonzobanker

DECEMBER 19, 2022

In 2021, there were more than 120 fintech IPOs in the U.S., 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Acquisition of the Year: Bank Acquiring a Fintech. Acquisition of the Year: Fintech Acquiring a Bank.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Ringlemann said IndieGogo will be a banker’s friend because IndieGogo will take the risks banks will not and incubate the companies to get to loan-ready.

Chicago 98

Chicago Retail Branch Design Training 98

Fintech Labs Insights

AUGUST 1, 2016

AutoGravity’s mobile-first digital marketplace helps digitally-minded customers looking to buy and finance a vehicle circumvent the inefficiencies of the auto financing process by leveraging the full potential of their smartphone.

How To 12

How To Analytics Millennials Data 12

Fintech Labs Insights

JULY 22, 2015

At the upcoming FinDEVr , 60 leading fintech companies will present their developer-friendly APIs, SDKs, and other solutions to an audience of financial builders and their technical colleagues. It’s the one place to gather tips and techniques from a wide cross section of fintech players in just two days, all at an affordable price.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

Provides mobile banking to banks and credit unions. But came here to talk about BankJoy API –Which provides advance banking out of the box. Their API is already integrated in a few core systems and other fintech necessitates. Also a pretty good customer experience. Their application is middleware.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

NOVEMBER 18, 2015

AdviceGames ‘ Finius virtual money assistant uses machine learning-driven gamification to help borrowers and lenders manage risk by understanding the impact of future financial changes and teaching them how to respond. Backbase DBP for Wealth Management uses a beautiful customer experience that runs on any device.

Company 12

Company Comparison Customer Experience Management 12

Lex Sokolin

AUGUST 19, 2020

The results say more about consumer Fintech investing than about any company in particular. Next came the arithmetic of how much these companies raised, and how together they have 15 million users and $10 billion of European Fintech unicorn enterprise value. Grab the financial model we built for this analysis here.

Comparison 52

Comparison Fintech Lending Analysis 52

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Finance: Demand for contactless options accelerates digital adoption. ” Customer Service: Customer experience goes virtual with conversational AI. Industrial automation & robotics. Online grocery. Enhanced e-commerce.

Industry 101

Industry Technology Online Video 101