Remove Customer Experience Remove Demo Remove Marketing Remove Online
article thumbnail

5+ Areas Financial Institutions Must Focus on in the Current and Post-COVID-19 Era

Perficient

Security processes should be continuously revisited and refreshed as the digital engagement will take over as the FI’s primary connection with customers. Marketing : The financial industry will use videos to engage with customers, replacing FAQs, and product demos.

Video 520
article thumbnail

What is Coming to Magento Commerce in 2021

Perficient

It included a demo of the Magento 2.4.1. According to Adobe’s digital economy index, smartphones are on track to contribute more than 50% of online spend by September 2022.” With Adobe’s hybrid headless commerce options, you can easily make your brand’s commerce experience what customers need. Headless Commerce.

Branding 520
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Our 7 Questions to Prevent Bad Bank Technology

South State Correspondent

Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? To answer the question above, ask yourself – “How does the product scale across the bank’s platform to various customer segments?” On a macro-level, it’s about managing your channels and your customer segments.

article thumbnail

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customer experience). Design or pick the fastest customer experience.

Policies 195
article thumbnail

Transforming Financial Institutions With Agile

Perficient

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Sprint demos are to occur toward the end/last day of a sprint. What is Agile?

Meeting 294
article thumbnail

Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

BONUS: Perficient’s Women in Tech ERG Shares Career Growth Experiences with Bright Paths Students. Perficient Proudly Presents the Bright Paths Student Demos. Deepti Dhar’s Bright Paths Project: Welcome to Stock Market. Bright Paths Project: Welcome to Stock Market. Emily Merline’s Bright Paths Project: Writing Stats App.

Milwaukee 348
article thumbnail

FinovateFall 2018 Live Blog – Day 2

William Mills

3 second demo – combination of two methods for password – key/password and voice. Demoing from BofA chatbot that could not tell the user’s identity. However, they see their main value as helping to improve customer experience. ^SR Pretending it is a husband and wife demo. 09:34 am Cashoff.

Mobile 78