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AWS and Red Hat Team Up for Joint OpenShift Offering

Perficient

As companies look to build a modern digital business, they need business agility, operational efficiency, access to insight, and technical resilience. I love when complementary partners pair up to deliver something creative and innovative for businesses. Customers are the winners here. To learn more.

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Embracing disruption at Bank Innovation Ignite with IBM

Insights on Business

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. IBM Signs On to Sponsor Bank Innovation Ignite. Optimizing risk, compliance and security.

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Charles Potts: Assesing potential fintech partners

Independent Banker

Photo by Rido/Adobe Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership. By Charles Potts, ICBA When it comes to innovation, understanding how we do it may be even more important than why. This is the year of innovation in action.

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Integrate Twilio Flex with ServiceNow to elevate your customer service experience

Perficient

As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival.

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Easy Email Integrations with Perficient’s Email Connector for Twilio Flex 

Perficient

In the example integration shown in our video demo , we connect to a specific Microsoft Outlook email account , such as one configur ed for sales or support inquiries. If the incoming email is a first message in a conversation with the customer, a new Programmable Chat channel and task is created to be handled by an agent.

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Rebeca Romero Rainey: A world of opportunity

Independent Banker

And community banks continue to rise to that very request, evolving our organizations and introducing solutions that create a better customer experience. to deliver remarks at the Association for Financial Technology Spring Summit and hearing final pitches at the ThinkTECH Accelerator Demo Day in Little Rock, Ark.

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Fintech Partnerships: A competitive advantage

Abrigo

It also “promote[s] a higher standard of trust with customers,” and provides an efficient and affordable “approach to innovation,”especially now that these partnerships are becoming increasingly popular among banks, says René Lacerte in a recent Forbes article. Do customers want a faster or more user-friendly approval cycle?

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