FICO

JANUARY 24, 2018

There can sometimes be miscommunication between the IT function, which controls the items introducing risks, and the risk management group, which buys insurance cover to protect against these risks. Voice recognition was indeed where most of the Bank AI Expo main-stage demos focused. The Goal: Improving Customer Experience.

Conference 55

Conference Customer Experience Maine Exercises 55

Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. The Smarter Bank Customer Experience Award. GonzoBanker of the Year: Bank.

Community 216

Community Fintech Industry Innovation 216

South State Correspondent

OCTOBER 28, 2022

While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). JP Morgan demoed their auto ecosystem that is embedded with payments at every turn. In years past, it has been all about helping the customer or the bank become more profitable. Big Idea – Trends.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Its Baldrige-winning tenacity on customer experience is legendary and consistent. The Experience Award.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. Importantly, Huntington has continued to focus on digital investments and its strong legacy of product management to remain a progressive regional bank. Nobody is quite sure which side this seesaw will land on.

Fintech 195

Fintech Community Regional Technology 195

Insights on Business

FEBRUARY 10, 2019

The conference holds an impressive line up of education and activities for financial leaders focused on developing a strategic point of view and prospective roadmap to lead their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace.

San Francisco 79

San Francisco blockchain Conference Video 79

Fintech Labs Insights

APRIL 18, 2017

A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. Behavioral biometrics distinguishes between legit users and fraud. Behavioral biometrics distinguishes between legit users and fraud. He has expertise in online banking, online fraud, ID verification, and theft prevention. Presenters.

San Jose 18

San Jose Fraud Customer Experience Analytics 18

Cisco

MAY 25, 2021

Interactive Demo in Chrome: [link]. The digital revolution is transforming the way companies connect to customers. And the businesses that succeed in the future will be continuously connected to their customers through whatever channels their customers choose.

Strategy 71

Strategy Mobile Study System 71

Gonzobanker

DECEMBER 17, 2021

Congrats to Randy and a great management team. Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. Brent continues to hone his craft with each demo. Has it worked?

Fintech 147

Fintech Strategy Leadership Lending 147

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Demo: Bank application form. This happens a LOT.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

MAY 10, 2016

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].

San Jose 40

San Jose Customer Experience Mobile social media 40

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. General Sessions. CRIF not far behind.

Chicago 98

Chicago Retail Branch Design Training 98

William Mills

MAY 9, 2018

I’m here at the Santa Clara Convention Center covering the demos. In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. Product Demoed: Project Finance. Demo video will be available soon. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40

William Mills

MAY 11, 2016

05:44 pm That is a wrap on demos for the day. To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? v=tSR3jjaegjs.

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Demo: Logging into App without the use of password. He is funny, this is so quick, he doesn’t need 7 minutes to demo. Construct bond portfolios that are customized and optimized for each client. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40

Fintech Labs Insights

JANUARY 26, 2016

A look at the companies demoing live to 1,500 fintech professionals. The Sandstone Technology BankFast Mobile App’s latest innovation combines the power of dual-persona banking, leveraging context and location to deliver a dynamic, adaptive customer experience. Mathew Cagney, General Manager, Sales.

Technology 12

Technology Customer Experience Fraud Mobile 12

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR I’m having a little trouble following their demo as it’s fast but I’m working on it. Use the blockchain to manage identity, that’s one of the aims of DigiByte.

Video 40

Video Lending social media Analytics 40

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Early, automated fraud detection, internal and external. Client-centric visibility, for responsive customer support. Register today. . Features: 100% capture of every digital interaction, with visual, video-like replay.

Video 12

Video Customer Experience America Compliance 12

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience.

Utah 60

Utah System Community Marketing 60

FICO

MAY 17, 2023

Empower Your Enterprise Transformation As organizations increase in size, an unfortunate side effect is that many become siloed by department and distant from the customer. Multiple roles across data science, risk management, marketing, operations, and lines of business can collaborate effectively to drive cross-functional change.

Analytics 52

Analytics Innovation Data Tools 52

Fintech Labs Insights

JULY 6, 2016

Pictured (left to right): Jade Kahn (Marketing Strategy Manager), Elad Hoffman (Director, Sales, EMEA) and Audelia Boker (Director, Demand Generation, EMEA) demoing NICE’s real-time authentication at FinovateEurope 2015. The post NICE Unveils New Recording Technology for Skype for Business appeared first on Finovate.

Technology 16

Technology Compliance Marketing Strategies Meeting 16

Fintech Labs Insights

NOVEMBER 18, 2015

To watch all 70+ companies demo live, be sure to register soon. additiv’s Descartes Finance Digital Asset Management Platform uses an array of sophisticated digital asset management functions to provide demanding, self-directed investors with solutions to implement individualized portfolio solutions.

Company 12

Company Comparison Customer Experience Management 12

Fintech Labs Insights

JULY 22, 2015

Advisor Software will provide an overview of its wealth management cloud platform – an end-to-end suite of APIs, apps and widgets that power digital investment advice and financial planning applications. Why it’s a must-see: It has nearly 120 APIs that will power the next generation of digital wealth management applications.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78