PYMNTS

AUGUST 16, 2016

The business of retail apps is booming. And 303 of the world’s top 500 retailers now have an app. The study, conducted by ARC from Applause, a research group that analyzes the apps economy, looked at 50 of those top retailers that received approximately half of their total sales through mobile apps. billion from $35.48

Retail 100

Retail Study Mobile Comparison 100

PYMNTS

NOVEMBER 13, 2017

Can good food restore consumers’ appetite for brick-and-mortar retail? Luxury brands seem to hope so, with several designers introducing food experiences in an effort to gain an edge in the increasingly challenging realm of physical retail. Only 5,000 of the tins will be produced, and each will retail for $110.

Retail 102

Retail New York Branding Online 102

Perficient

FEBRUARY 15, 2021

Attending to these enhancements now while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. Anticipating Customer Wants and Needs. That’s because they have less experience and fewer points of comparison at hand.

Meeting 428

Meeting Study Branding Innovation 428

PYMNTS

APRIL 2, 2020

The Durbin Amendment is a 2010 law that gives merchants some choice in which networks route their debit payments, so networks want to entice retailers with speed and convenience. Merchants are calling the shots in debit routing, and appear focused on turning profits and pleasing customers with fast, secure transactions,” the report concludes.

Cards 130

Cards Comparison Fraud Retail 130

PYMNTS

JANUARY 8, 2019

The retailer plans to pilot technology products using Microsoft’s Azure platform at two stores, one in Ohio and one in Washington. Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. The Grocery Market.

Arizona 109

Arizona Technology Ohio Customer Experience 109

PYMNTS

MARCH 19, 2018

There are a number of tech companies trying to answer that question for stores of all sizes, from large chains down to smaller mom-and-pop markets. Amazon Go operates in a very controlled space with a very controlled population of customers. The average retailer doesn’t have the flexibility to do that, said Yang.

Retail 133

Retail Comparison Strategy Customer Experience 133

FICO

JUNE 14, 2021

Our latest UK Credit Market Report on card trends for April 2021 shows the impact of the opening up of hospitality and retail on April 12. The figures include a 12 percent rise in card spend and more customers exceeding their card limit. This is the largest monthly increase in spend for over two years.

Cards 52

Cards Report Marketing Trends 52

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. Online Resale. Social Media.

Online 101

Online Fraud Branding social media 101

Abrigo

MAY 20, 2015

While many bank and credit unions are consistently updating their financial technology behind the scenes to ensure smooth back-end processes, tech upgrades for consumer-facing products and services are increasingly important to customer satisfaction and retention.

Apple 150

Apple Comparison Mobile Innovation 150

Cisco

DECEMBER 7, 2020

Many financial institutions are recognizing the opportunity to accelerate cross-channel strategies that further enhance digital channels, provide more convenience and flexibility, and improve the overall customer experience. And make no mistake, these goals include improving customer experience in retail branches as well.

Meeting 82

Meeting Video Customer Experience Innovation 82

PYMNTS

NOVEMBER 14, 2018

Life House also brings a high-tech narrative approach the booking journey; the process starts with a story about the property and seeks to make the experience easy for consumers. Other hotels, by comparison, don’t often own their booking engines, according to Zeidan. The Check-In Experience and Neighborhood.

Miami 115

Miami Branding Comparison Software 115

FICO

AUGUST 16, 2022

The solution offers a variety of account management metrics, along with month-over-month and year-over-year comparisons, as well as 25-month trends. Consumer sentiment in the market continues to fluctuate as the macro environment remains mixed. Stresses in the Macro Environment Are Hitting Home. in January to 5.7%

Trends 52

Trends Industry US Cards 52

PYMNTS

DECEMBER 13, 2019

As a point of comparison, UPS is estimated to ship 4.7 Walmart is signing on to a recent trend and has announced it will be partnering with autonomous vehicle company Nuro to launch a new pilot program to test autonomous grocery delivery in the Houston market. billion a year. billion and FedEx 3 billion. “We

New York City 131

New York City New York Retail US 131

FICO

SEPTEMBER 3, 2020

We have served lenders in all industries, enhancing decisions with flexible strategies and rules, improving analytic sophistication, maximizing profitability, and delivering relevant, engaging customer experiences. FICO Origination — A Loan Origination Solution You'll Never Outgrow.

Analytics 52

Analytics Lending Resources Groups 52

PYMNTS

MARCH 16, 2017

One surprising industry that’s entering this market is insurance. million round of funding led by MassMutual Ventures, it hopes to revolutionize the insurance shopping experience with the addition of AI capabilities. car insurance comparison tool that’s now being made available via Facebook Messenger. Cambridge, Mass.–based

Operations 107

Operations social media Comparison Industry 107

Independent Banker

JANUARY 26, 2016

that sells retail deposit pricing and sales software. Kimberly Myszkewicz ( kimberly.myszkewicz@rate-watch.com ) is marketing manager at RateWatch, a company in Fort Atkinson, Wis., that provides interest rate and product comparison information to financial institutions. Offer an invitation-only Limited Edition Savings account.

Omaha 70

Omaha Community Community Bank Massachusetts 70

CB Insights

JULY 16, 2017

Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution.

Strategy 28

Strategy Marketing Analytics Innovation 28

CB Insights

DECEMBER 5, 2017

In addition, Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution.

Strategy 28

Strategy Marketing Analytics Innovation 28

NCR

NOVEMBER 8, 2017

It’s been frequently said over the last few years that one of the biggest challenges to established players in the banking sector is the emergence of new, digital-only competitors who are using technology to shake up the market. When it comes to loyalty and advocacy, direct banks again come out ahead.

Study 72

Study Survey Comparison US 72

FICO

JANUARY 8, 2021

For FICO, customer development means working with customers through all the stages of the lifecycle – from marketing to originations to customer management. Transforming the Customer Experience: Telecommunications. Here are our top 5 posts from 2020. #1.

Analytics 52

Analytics Analysis Lending Management 52

CB Insights

JULY 24, 2018

The most potent symbol of the ascendance of e-commerce and downfall of physical retail is, of course, Amazon. 15-Min Flash briefing: Can AI Save Physical retail? Learn how Walmart, Amazon, Sephora, Zara, and other retailers are using AI to reinvent the brick-and-mortar store. in market value. to $355.9B

Retail 49

Retail Online Branding New York 49

PYMNTS

OCTOBER 16, 2018

Small menswear brands, even some that are considered to be medium or large, might face a challenge when it comes to marketing: How do they get in front of consumers? The Customer Experience. At the same time, the app differs from other online retailers in that it doesn’t have unlimited space to list products.

Branding 169

Branding Online Las Vegas Los Angeles 169

CB Insights

JANUARY 24, 2018

With household retail names like Radio Shack and Toy “R” Us seeing a spate of bankruptcies and closures over the past few years, it seems the long-predicted “retail apocalypse” has arrived. Alibaba, meanwhile, has publicly announced a strategy to combine online and offline commerce, dubbed “new retail.”

Retail 65

Retail Online US Technology 65

PYMNTS

DECEMBER 14, 2018

Amazon — with product reviews, comparison charts, ratings and a guarantee that if it doesn’t work out, the return will be taken without question — takes most of the onerous friction out of the decision-making part of the shopping journey. The bigger point, he noted, is that seamless commerce isn’t just about the moment of checkout.

social media 132

social media Retail Data Comparison 132

PYMNTS

MARCH 5, 2018

After a long trip out in the earnings wilderness — and an increasing conviction from market watchers that Gap Inc. might simply be the latest mall brand caught in the retail whirlpool — things are beginning to turn around. With, of course, a few qualifications. During its earnings report last Thursday (March 1), Gap Inc.

Branding 123

Branding Course Comparison Strategy 123

Gonzobanker

MAY 8, 2020

Using quarterly comparisons from last year’s performance, we forecasted each bank’s income statement as follows: Net interest margin contracted by 15 basis points Non-interest income declined 15% Loan loss provisions increased by 350% from the same quarter last year. Build transparency around I.T.

Lending 114

Lending Analytics Analysis Capital 114

CB Insights

APRIL 4, 2018

Walmart, which has the third-largest retail pharmacy in the country, is in acquisition talks with health insurer Humana, according to the Wall Street Journal. Then, in October 2014, Walmart announced its partnership with DirectHealth.com, a health insurance comparison website and a licensed insurance agency.

Retail 31

Retail Comparison Strategy Conference 31

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Executives. Key Investors. Kodak Alaris. One, [link].

Security 40

Security Samsung Strategy San Jose 40

Lex Sokolin

AUGUST 19, 2020

The first was a dissatisfaction with British banks, whose customer experiences were poor and expensive (while being seen as prestigious). The massive digital payments volumes figures and money market amounts eclipsed all expectations. a little bit less than 10% of the entire UK market. This led to the Web 2.0

Comparison 52

Comparison Fintech Lending Analysis 52

Fintech Labs Insights

NOVEMBER 18, 2015

Avoka’s digital commerce platform helps banks, insurance and wealth management institutions overcome the challenge of “selling” financial products by offering a frictionless, omni-channel customer experience. Backbase DBP for Wealth Management uses a beautiful customer experience that runs on any device.

Company 12

Company Comparison Customer Experience Management 12

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. Includes a customer health meter, ACME;s scores compared to scores of other companies. Also a pretty good customer experience. Silver Fusion Retail Outlet: Where Snowbirds Shop”. With GoodData can productize the data and more.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

APRIL 3, 2018

Retail is under pressure to crack the AI code. After all, corporations in every industry are scrambling to adapt and integrate artificial intelligence into their products — and retail is no exception. 15-Min Flash briefing: Can AI Save Physical retail? Using CB Insights data, we dug into the changing retail landscape.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

They’ve used that infrastructure to grow fast and connect directly to their customers. New Frontiers in Retail Tech. Download this research briefing to see how corporates and startups are shaping the future of retail with tech. They don’t need to rely on traditional retail stores for exposure.

Video 78

Video Branding Company Strategy 78