PYMNTS

JANUARY 23, 2018

In an effort to drive sales, a luxury department store chain is connecting customers with their sales associates through personal social media accounts, The New York Post reported. Katz said the company encourages the practice because “customers who are attached to a sales associate spend more.”. has partnered.

social media 124

social media New York Branding Retail 124

PYMNTS

JUNE 22, 2018

Sports fans can’t get enough of their favorite players and teams: Their social media accounts oftentimes have hundreds of thousands or millions of followers. They sold out in 23 minutes — proof that social media channels can be successful mediums for consumer purchases. How does social media play in?

social media 118

social media Los Angeles Examples Branding 118

PYMNTS

FEBRUARY 26, 2016

Generally speaking, it is hard to think of social media as something that is making the world a more inclusive place – given its occasional status as a toxic swamp of intolerance and cruelty. For the last few years, it has also been helping them find a voice and a safe space on social media. She’s loud and proud.

social media 100

social media Retail Marketing Maine 100

PYMNTS

MAY 21, 2018

Against the backdrop of social media controversy — remember Facebook , of course, and 87 million users’ data exposed to Cambridge Analytica — oversight is tightening in Europe. That multinational facilities management and construction company was liquidated earlier this year. In company-specific news here in the U.S.,

social media 108

social media Regulation New York Data 108

PYMNTS

NOVEMBER 25, 2016

In advance of Black Friday, Sephora is lookin’ pretty in terms of social media. That’s according to Shareablee , which measures social media audiences and released its annual Black Friday Retail Brand Edition of its Social Scorecard. Sephora took the top billing with 2.4 Sephora took the top billing with 2.4

social media 100

social media Report Branding Retail 100

PYMNTS

AUGUST 14, 2018

Hotels can struggle to keep up with these opportunities, especially if they lack a formalized process to find and manage social media influencers. Influencers don’t have to be world-famous celebrities or social media stars with millions of followers. Who Is An Influencer? The Power Of The Influencer.

social media 100

social media Video Examples Comparison 100

PYMNTS

MAY 10, 2017

When it comes to growing a business, social media matters. Leveraged to a business’ advantage, social media can be a key to success in consumer adoption, conversion and retention. Likewise, the company used social as a means to find new brands and products to feature. Small Business Council.

social media 101

social media Branding Case Study Community 101

PYMNTS

MARCH 26, 2020

For retailers, especially those deemed non-essential and struggling with revenue, branding may be on the back burner right now. According to Claessen, those brand attributes are even more important during this crisis as retailers communicate with employees, landlords and consumers. Big mistake, say several branding experts.

Branding 145

Branding Retail social media Customer Experience 145

PYMNTS

MAY 16, 2018

Perusing through social media platforms like Instagram, Jessie Zeng came to a realization: Followers wanted to know where they could buy the clothing worn by their favorite celebrities or influencers, but their requests often went unanswered. The experiment was a success and served as an “aha” moment for the soon-to-launch company.

social media 101

social media Trends Customer Experience Study 101

PYMNTS

SEPTEMBER 21, 2020

For retailers, the fourth quarter of 2020 is likely to see a media blitz that will make other years pale in comparison. Unspent budget from big box retailers will be let loose as early as Oct. There are many critical aspects to SMB retail media strategy but two stand out this year: when to advertise and where to advertise.

Retail 169

Retail social media Marketing Branding 169

PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As

Google 208

Google Retail social media Meeting 208

Bank Innovation

JANUARY 22, 2019

Apple Pay was trending across social media today on news the payment option will soon be accepted at Target, Taco Bell and other major U.S. The company touted the service’s ease of use, security and speed at the register. According to Apple, 74 of the top 100 U.S. merchants now accept Apple Pay. But […].

Apple 170

Apple Trends Retail social media 170

Perficient

FEBRUARY 2, 2023

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. For example, many companies have reaped the benefits of using Instagram’s shopping capabilities. million this year and 94.4 million in 2024.

Industry 471

Industry Trends social media Payments 471

PYMNTS

APRIL 7, 2017

This week, the two countries were the only markets that landed on the B2B venture capital board, with funding landing at SaaS, Big Data and procurement startups across a range of industries, from corporate social media management to marijuana procurement. The company said this week it raised $8.5 Software-As-A-Service (SaaS).

social media 109

social media Big Data Capital Data 109

PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

social media 118

social media Retail Tools Examples 118

PYMNTS

MARCH 2, 2020

Retailers may be focused on the wrong metrics. But a survey of 265 senior marketers found that those KPIs miss “forward-looking indicators,” including the total amount of revenue a customer will afford the company over time (customer lifetime value, or CLV). Banking and retail put the most emphasis on return on investment (ROI).

Customer Experience 151

Customer Experience Retail social media Survey 151

PYMNTS

NOVEMBER 14, 2019

Luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters. . The company’s collections by Riccardo Tisci, however, have boosted sales.

social media 110

social media Retail Branding Trends 110

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Fifty-three percent of consumers want retailers to respect their anonymity in 2020; at the same time 61 percent want more personalization in marketing, messaging and promotions. Companies are facing a digital experience paradox,” said Alex Atzberger, CEO of Episerver.

Retail 202

Retail social media Study Security 202

PYMNTS

JULY 31, 2020

There has been increased demand for AI in the fashion industry, according to Infoholic, partially due to social media and the rise of influencers. That has led to the growing need for designers and retailers to personalize shopping experiences, and that’s the sweet spot for AI. Fast fashion retailer H&M uses A.I.

Retail 165

Retail social media Analytics Trends 165

PYMNTS

DECEMBER 30, 2019

The move seems to be working, as many restaurants have lengthy waiting lists, and are popular on social media. Zwilling ZA Henckels is a German high-end kitchenware company, and it has a restaurant on top of its store in Shanghai. Luxury brands like Mercedes and Tiffany & Co. The eatery has a long backlog of reservations.

Retail 130

Retail social media Branding Trends 130

PYMNTS

JUNE 18, 2019

Pet retail is having a moment, with innovation and other efforts helping merchants better reach owners of dogs, cats and other household animals. One of the latest developments comes from a company called Pawscout. Online pet pharmacies also are pulling greater weight in pet retail. Better Pet Tag. Pet Medicine.

Retail 122

Retail social media Fort Worth Dallas 122

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

DECEMBER 23, 2019

Analysts say they are now employing methods, such as subscribing to retailers’ emails, so they can monitor sales, doorbuster deals and promotions. According to The Associated Press, another method being employed by retailers: using cameras to take your picture. By using cameras, retailers can track who’s buying what.

Retail 131

Retail social media Millennials Analytics 131

PYMNTS

JUNE 2, 2020

Another month of the pandemic and another first of the month when retail lease payments are due. As the crisis enters its fourth month, counting March, two new earnings reports indicate that about 60 percent of retailers are paying their rent — with a few very notable exceptions. percent of retail rent was collected, compared to 48.9

Retail 130

Retail Report Payments Maryland 130

William Mills

FEBRUARY 25, 2016

Three Ways Financial Companies Can Bridge the Gap in 2016. Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. retailers and their customer service engagement.

social media 40

social media Training Tools Video 40

PYMNTS

JUNE 8, 2020

With a need for social distancing in the coronavirus era, businesses are seeking ways to restrict traffic through appointment-based systems for physical retail. GlobalData Managing Director and Retail Analyst Neil Saunders said in an NRF blog post that the situation provides an opportunity to experiment with new ways of selling.

social media 141

social media Retail Examples System 141

PYMNTS

MAY 11, 2020

Retailers are opening their doors again during the pandemic to customers who have appointments. The company, for its part, has a new process for keeping customers safe. The business, however, handled some orders the next day, which its operator called a “vastly improved operation” in a social media update cited by the outlet.

Retail 151

Retail social media Guidelines Colorado 151

PYMNTS

OCTOBER 19, 2020

Snaps is teaming up with Instagram as the social media giant gears up for the holiday shopping season by sprucing up its commercial appeal to the major brands. In particular, the social media giant says that more than 80 percent of its users now research, consider and discover products through its platform.

Branding 297

Branding social media New York Management 297

PYMNTS

FEBRUARY 3, 2020

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI. percent from the prior year. Savvy Brands.

social media 144

social media Branding Survey Strategy 144

PYMNTS

SEPTEMBER 16, 2020

Meet Shark Wheel, a company that has literally invented a wheel that’s not round and added some innovation to the eCommerce space by partnering with a new one-click checkout system. It makes skateboards, contributed new wheel designs to farming, printing, luggage companies and the U.S. Talk about reinventing the wheel.

Company 175

Company Innovation social media Retail 175

PYMNTS

JULY 30, 2019

One of the biggest retail stories as we head into 2020 is how India is a battlefield of digital commerce, along with a hotbed of retail innovation. The company was founded in 2016. The eCommerce retailer is said to be working with Catamaran and has started hiring workers for the operation per unnamed sources, Reuters reported.

Retail 108

Retail social media eBook Report 108

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

Bank Innovation

NOVEMBER 3, 2016

If there’s one social platform out there that just might be able to steal e-commerce business away from Amazon, it’s Instagram–a visual, highly interactive and personalized platform that just added the ability for users to shop.

social media 150

social media Company Mobile Technology 150

PYMNTS

MAY 19, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. The free feature will allow companies to place product listings on their Facebook Page, Instagram profiles and stories, or in ads, CNBC reported.

social media 243

social media Training Course Online 243

PYMNTS

JULY 29, 2019

Companies that embed the button on their websites can be held liable for collecting users’ personal data because they are allowing the information to be transferred to Facebook, Reuters reported. A consumer association in Germany said the plugin allowed the social media company to collect data on the site’s users, the news outlet said.

Data 122

Data Company social media Compliance 122