CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. A relationship-based, community focus in a digital world. learn more.

Lending 259

Lending Community San Antonio Survey 259

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

Independent Banker

OCTOBER 1, 2022

We look at community banks’ options for fighting this type of crime. Community banks can find ways to mitigate age-related fraud through technology, as well as by educating their customers of their particular risks. “Gen Reports about fraud losses: Millennials vs. people 40+. By Katie Kuehner-Hebert.

Fraud 133

Fraud social media Millennials Examples 133

PYMNTS

DECEMBER 11, 2020

Synctera Brings 'FinTech As A Service' To Community Banks. FinTechs want to offer compliant banking services, while community banks want new ways to grow deposits. Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit. Airbnb is only the latest example.

Trends 175

Trends Fraud Millennials Community Bank 175

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. A relationship-based, community focus in a digital world. learn more.

Lending 195

Lending Community San Antonio Survey 195

William Mills

APRIL 5, 2016

Jason Dorsey, Millennials and iGen Expert and Researcher at Center for Generational Kinetics , discussed generational differences in the workforce. Dorsey’s presentation was particularly interesting, as he described in detail how millennials, specifically, are changing the workforce. Millennials make up 80 million people in the U.S.

Millennials 40

Millennials Meeting Trends Florida 40

Abrigo

JULY 3, 2017

Millennial business owners (which for this survey included owners younger than 39) overwhelmingly preferred paper-free accounting, at 78 percent. The top technology tools millennial owners desire were cloud-based technologies, online invoicing and digital payments, Bill.com said.

Mobile 150

Mobile Millennials Survey eBook 150

PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. For example, Sephora is using Replika to provide its in-store personnel with a turnkey social selling “My Sephora Store” to encourage online sales and forge stronger customer relationships. Comscore data says the share of U.S.-based percent in January to 27.4

social media 257

social media Video Branding Online 257

Abrigo

JANUARY 13, 2020

In 2020, a top focus for community financial institutions is new customer acquisition, according to the BAI Banking Outlook: Trends in 2020 survey. For example, the study found that in the U.S., Matching your customers and members with products and services they need fits in with the mission of community financial institutions.

Lending 150

Lending Study Survey Community 150

PYMNTS

AUGUST 21, 2020

Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. It’s a story told by the data itself, Lesher said. FinTech players are also grabbing deposits.

Cards 224

Cards Mobile Community Bank Community 224

Independent Banker

FEBRUARY 24, 2016

How millennials will accelerate innovation and technology change. You recognize one of today’s most prominent technology dilemmas for community banks: It’s the great mobile divide. It’s where older, profitable customers have been slower to adopt new banking technologies that not-yet-profitable millennials pick up quickly and easily.

Mobile 70

Mobile Millennials Community Bank Community 70

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

Accenture

NOVEMBER 28, 2017

Customers will, for example, be able to share access to their financial data with non-bank third parties, which could provide customers with new, innovative services using their customer data. In contrast, for example, retail companies seem to be actively grasping the upcoming opportunities. Explore the results.

Study 150

Study Millennials Examples Data 150

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

PYMNTS

MAY 26, 2017

Gauthier explained how streamlining the registration and payment process is not only modernizing the quarter-trillion-dollar recreation market, but is also helping communities forge stronger connections with residents, improving civic engagement. Better Payment Options, Better Community Connections?

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

JANUARY 22, 2020

A recent example comes from the world of hair care, where consumers spend some $87.9 They are not only Representing a $50 billion annual global industry, the product appeals to millennial consumers who are moving toward their peak earning years, according to Otherland Founder Abigail Stone. “I DTC Analytics.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

JANUARY 21, 2020

ARC), which says it “provides channel-agnostic tools and insights to help the global travel community connect, grow and thrive,” had taken a majority stake in nuTravel, described as a “leading developer of applications that provide airlines with online retailing solutions with enhanced features to support travel agency services.”.

Innovation 101

Innovation Millennials Trends Examples 101

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

AUGUST 12, 2019

And in trying to quantify that sudden upsurge in enthusiasm, Denny said, one really doesn’t have to look much further than the millennial generation. Three-quarters of millennials in their 30s have dogs, and almost half have a cat. But considering a decade ago the pet industry was worth approximately half of what it is today ($44.6

Millennials 124

Millennials Metro Training Community 124

Abrigo

OCTOBER 21, 2019

It sounds like the beginning of a joke, but for many community financial institutions, a spectrum of different customers and banking needs is something that they see every day. I’ve found that attracting younger, millennial talent is almost like attracting clients,” said McBay.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

Independent Banker

MARCH 15, 2015

Texting millennials enters their private zone. Ask permission before texting or emailing them, and don’t abuse the privilege of your direct access with over-communication. Millennials want to be acknowledged. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

Texting millennials enters their private zone. Ask permission before texting or emailing them, and don’t abuse the privilege of your direct access with over-communication. Millennials want to be acknowledged. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

JUNE 1, 2020

One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks. Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

JANUARY 15, 2019

Visa said Monday evening at a New York gathering in anticipation of the launch that events through a year-long campaign will include interactive workshops, tailored on a community-by-community basis. For example, Simon said, the Jan. An inaugural Jan.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

JULY 2, 2018

WeMrkt is a great example of WeWork’s commitment to our members’ success,” she went on to note. The firm has already opened co-living communities in New York and Washington DC. WeWork chief brand officer Julie Rice says that WeMrkt is “by our members, for our members.”. WeWork has a network of 260 facilities across the globe.

Retail 104

Retail New York City New York DC 104

Celent Banking

JANUARY 24, 2017

Millennials this…”, “Small businesses that…”, Community banks are…”. Two current examples illustrate: The Use of AI in Banking is About to Explode. While referring to a small number of community banks interviewed for the article, it projects those results on the entire community bank population.

Community Bank 100

Community Bank Community Survey Mobile 100

PYMNTS

JUNE 22, 2017

When it comes to helping their community and the planet, consumers appear to be ready to put their money where their values are. For example, if they make a purchase with a business that has a lower Planet score, their own Sustainability Score will drop slightly. The Right Tool for Millennial Shoppers?

Millennials 117

Millennials Digital Banking Survey Tools 117

PYMNTS

JULY 4, 2018

“But we also have these real-time answers to any parenting question from this authentic, supportive community.”. Although Winnie is building a burgeoning reputation for being something akin to “Yelp for moms and dads,” the ambition is broader when it comes to serving the rapidly expanding community of Winnie parents.

Google 115

Google social media Community Capital 115

PYMNTS

DECEMBER 22, 2020

That's what the millennial and younger consumer prefer to use.”. Fagan noted that CUs have granular insight into how Main Street is faring, due to longstanding and close ties with their communities. I think debit ultimately wins out,” Fagan continued. Despite some isolated cases of strength, SMBs are still struggling, said Fagan.

Cards 308

Cards Maine Millennials Course 308

PYMNTS

JANUARY 17, 2020

communities. And some of those areas and cities — Chattanooga, Tennessee stands as a good example — are striving to become more attractive to millennials and others, with better internet a big part of such efforts. The company said in its FCC filing that it will help serve communities in the U.S. “by Expensive Cities.

Payments 131

Payments Los Angeles San Francisco New York City 131

PYMNTS

MARCH 8, 2017

Across the pond, for example, the latest statistics from the U.K.’s He pointed to an example of a proxy service the company introduced in Thailand called PromptPay, which uses VocaLink’s Multi Proxy Platform and Immediate Payment Solution to help bring a faster payment infrastructure to that country. million payments — totaling £112.6

Meeting 109

Meeting Payments Millennials Innovation 109

PYMNTS

MAY 9, 2018

And it’s not just about that much-reported millennial “side hustle” either. For example, Houston may lag behind San Francisco and New York City in terms of what freelancers can earn, but the southern city has still proven attractive due to its cost of living and, yes, the availability of broadband.

Miami 102

Miami Taxes Kansas City San Francisco 102

PYMNTS

JANUARY 13, 2021

In doing so, we bring the power of community to buying and selling online. 31 were millennial or Gen Z consumers. For example, thredUP takes possession of the goods for sale, while Poshmark and The RealReal do not. We created Poshmark in 2011 to make buying and selling simple, social and fun. What Comes Next.

social media 169

social media Trends Retail Millennials 169

PYMNTS

OCTOBER 20, 2020

In the Great Reopening: Shifting Preferences edition, for example, we discovered the Digital Shifters —four consumer personas forged by the COVID-19 episode — and what’s likely to be their lasting impact on spending, and the near-term prospects of a true economic recovery.

Maine 221

Maine Retail Branding Study 221

PYMNTS

OCTOBER 8, 2019

CUs are no longer confined to operating primarily as regional players, moving beyond the confines of original charters that had limited them to, say, specific communities or employers. The Millennial Challenge. By way of example, he said, PSCU can help partners gain traction with offerings such as digital wallets and mobile payments.

United States 102

United States Millennials Course Lending 102

PYMNTS

SEPTEMBER 12, 2018

Among many examples, she has seen DJs creating music festivals, artists and chefs in London creating events in Tuscany and fitness influencers offering retreats around the U.K. Fixers sees millennials as their target market, as they tend to prefer experiences over things. Millennials make up about a third of the U.S.

Millennials 108

Millennials Customer Experience Online Course 108