Remove category customer-stories
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Real-Time Data Strategy: Three Steps to Start Investing

Perficient

The Visionaries: Can tell a great story about their target prospect, what they should see, and how they should interact with the brand but struggle to execute on their vision. Customer Journey: Is the business letting the data and insights lead what is built first? How is the business telling the personalization story?

Strategy 322
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Mastercard’s Sadove Says The Resilient Consumer Saved Holiday 2020

PYMNTS

The story behind the numbers shows the retail industry in a state of reinvention as it looks to make sense of 2020 and plan for 2021. For Mastercard, the story behind the numbers is told by special adviser Steve Sadove. Omnichannel’ is overused, but it describes a customer journey, which can come from anywhere,” he said.

Retail 180
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Why B2B Leaders Are Investing in PRM: Forrester Report

Perficient

You know it’s critical to stay connected to your customers. Released last month, the report focuses on channel software and its increasing importance in winning, serving, and retaining customers – as well as dealers, distributors, resellers or other partners. ” Giving dealers a 360-degree view of customers.

Report 332
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Know My Industry: The Business Value of Experience Design (Part 3 of 8)

Perficient

In this post, we explore the value of knowing the industry: Applying the unique demands and challenges that the industry category brings to remain competitive and relevant. For the design professional, this often means coming in with industry experience and a point of view that will give the team a head start on understanding the customer.

Industry 493
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Digital Shift Gives Rise To DTC Brands

PYMNTS

Outside of the pandemic — if there is such a thing as outside of the pandemic — two stories have been the most compelling in retailing so far this year. Both stories will hold their significance well into Q4 and into 2021. Both stories will hold their significance well into Q4 and into 2021. The first is the digital shift.

Branding 251
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Healthy Snack Company Rewrites Its Wellness Story

PYMNTS

When the chapter is finally written on business during the COVID-19 crisis, there will be stories of the companies that simply fell victim to the virus through no fault of their own. So far, NatureBox is in the latter category. “I Then there will be the companies that saw chaos and brought order, and made the best of a disaster.

Company 179
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Report: How The Pandemic Stirred An Appetite For Meal-Box Subscriptions

PYMNTS

Customers who are staying at home and seeking low-contact, remote ways to shop during the pandemic also seem to be craving the reassurance of having essential items arrive at their doorstep on regularly scheduled bases. Find the full story in the Tracker. Find the full story in the Tracker. A recent U.S. About The Tracker.

Report 219