PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. To read the Case Study, download the Playbook.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

MARCH 27, 2019

For more on the latest in sharing economy market trends, download the Playbook. Online retail giant Amazon is also making a similar push to ensure the reliability of its brand. Case Study: How Car-Sharing Platform Getaround Provides Vehicle Owners with a Safety Net. Around the Payments and Platform Economy World.

Payments 145

Payments Case Study Lending Study 145

Chris Skinner

MARCH 22, 2017

First they started to invest in equivalent products and services to their own in other markets of similar nature, such as India and Thailand. Under the agreement, Ant Financial will assist Ascend Money to grow its online and offline payments and financial services ecosystem.

Company 350

Company Payments System Fintech 350

Chris Skinner

MAY 30, 2017

You can top-up your mobile account or withdraw cash After your wallet account is loaded, you can make payments or money transfers online (in the app or web site) or offline at the point-of-sale, where you can pay using a traditional terminal or directly to the seller (smartphone to smartphone). ATM of Rwanda”: Tigo Cash agent.

Mobile 334

Mobile ATM Fintech Conference 334

PYMNTS

FEBRUARY 19, 2019

Further proof of that came recently from a young company based in San Francisco called Castle , which helps eCommerce operators such as Touch of Modern and Rue La La to defend against that type of fraud. The specific problem the company aims to solve is one that is increasingly familiar to other digital and eCommerce operations. “We

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

MARCH 11, 2016

In talking about global payment technology, emerging markets are an area of keen interest. We are very different than your usual payments providers in the fact that we act locally in those markets,” says Schrimpff. “We In all these markets we have local offices, local people to give us real local expertise.”.

America 100

America Payments Fraud Case Study 100

PYMNTS

AUGUST 3, 2020

Consumers have come to expect on-demand service when they watch movies, make online purchases or hail rides, for example, but this practice contrasts with how most employees are paid. Numerous economic, social and technological trends are rendering this system more outdated, however.

Payments 211

Payments Taxes Case Study Examples 211

PYMNTS

MAY 23, 2019

These platforms need to be able to satisfy users who no longer want to commit to clothes in the same way, said Brittany Johnson, CEO and co-founder of online clothing subscription service, FashionPass. To learn more about how FashionPass is innovating its customer service approach in a saturated market, visit the Playbook’s feature story.

Case Study 157

Case Study Innovation Regulation Millennials 157

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ This daily user testing, whether online, on their mobile app or in-store, has increased revenue of over half a million dollars a year. Marketing in every industry is evolving, fast.

Data 150

Data Customer Experience Analytics Case Study 150

Abrigo

JUNE 23, 2020

As most operations have shifted to a digital-first world due to the coronavirus pandemic, institutions have had to adjust and adapt new technologies to stay competitive and thrive during these times. You can expect a response to your ticket within two hours when you submit a request through our online portal. from time-to-time.

Software 195

Software Community Fraud Resources 195

PYMNTS

JUNE 12, 2019

LISNR Case Study. Such technology reflects a trend in the wider world of retail and payments in which various types of wireless communication are used to broaden and deepen the customer experience, and to give merchants – inside stores as well as via online and mobile channels – more capability to serve customers on their own terms.

Innovation 192

Innovation Retail Metro Case Study 192

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Defining a clear Roadmap is an imperative beginning step in an Agile project.

Meeting 294

Meeting Examples UX Case Study 294

Insights on Business

AUGUST 15, 2017

Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia. A truly agile operating model. PaaS also helps speed time to market because it reduces barriers from idea to production, which means new products get to customers faster.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia. A truly agile operating model. PaaS also helps speed time to market because it reduces barriers from idea to production, which means new products get to customers faster.

Leadership 79

Leadership Case Study Innovation Online 79

FICO

JUNE 5, 2019

China Minsheng Bank Credit Card Center has used FICO® Blaze Advisor® decision rules management system to help grow its business by creating an intelligent, automated marketing system that delivers targeted offers, which have seen a 10 to 15 percent jump in response rates. Credit Card Growth - In a Highly Competitive Market.

Management 40

Management Cards Case Study Marketing 40

FICO

FEBRUARY 9, 2022

The payments market in Brazil is undergoing radical change as the country moves from a traditionally cash-based society to new flexible payment products and services. FICO is very well established in Brazil and we knew about FICO Falcon from some large players in the market,” said Grandin. Gains from Using Falcon.

Fraud 52

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PYMNTS

JUNE 4, 2018

Digital is turning us into freelance workers whose worries about healthcare costs could finally help drive down those prices, and whose online purchasing seems increasingly likely to be influenced by Alibaba and other China-based operations. Oh, and artificial intelligence promises to be more important to human history than fire.

Google 110

Google United States Trends Data 110

Social Assurance

SEPTEMBER 10, 2021

As a marketer, you will often become the guardian of your brand. It will be your responsibility to level-set expectations and monitor brand messaging and consistency across your marketing channels and customer touchpoints. Social media platforms are where you engage and interact with your customers, community, and online audience.

Branding 15

Branding social media Case Study Study 15

Tomorrow's Transactions

SEPTEMBER 18, 2014

I was in a meeting earlier in the week where someone said that even with ApplePay, the US is far behind Japan in mobile payments, so I thought I’d do a quick update on Japan which, as for the US, we label a “special case” in our analysis of the market: we can learn from it, but it doesn’t tell us anything about how other markets might develop.

Taxes 51

Taxes Mobile System Cards 51

PYMNTS

AUGUST 30, 2018

Camden Market , Byrne noted as an example, is a popular destination in London that bills itself as a place to “eat, drink, shop and dance.” Paying for payments is singularly unappealing for most small businesses, Byrne noted – and in the cases of some independent operators, it doesn’t make economic sense. What’s Next.

ATM 105

ATM Cards Payments Case Study 105

Fintech Labs Insights

FEBRUARY 8, 2022

Not only can tokens be redeemed for free or discounted stuff at the retailer, they can also be easily sold on secondary markets to cash out. They also have the added appeal of being able to appreciate in value if the wider market decides they are worth more than their straight-up redemption value. PR opportunity. Regulatory scrutiny.

Case Study 15

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Perficient

OCTOBER 2, 2020

On the ops side, it’s about increasing operational efficiency and more automation and workflows and more apps going out the door. This is around more efficient operations and management from the Kubernetes platform and from public cloud. The business is able to innovate, get into new markets, and expand into new geographies.

Software 332

Software Technology Tools Groups 332

PYMNTS

OCTOBER 14, 2020

The other trend that was already in motion was buying alcohol – wine in particular – online. But this year, business at DRINKS – which also operates B2B wine distribution for Kroger, QVC and other accounts – hit so hard in Q2 that the company had to cap its shipments to have any kind of shot at meeting demand. “By

Retail 141

Retail Case Study Apple Exercises 141

Tomorrow's Transactions

NOVEMBER 20, 2014

Back in 1999, the Federal Reserve Bank of New York Economic Policy Review said that “Economic theory on the operations of commercial banks cannot, by itself, explain why they provide payment services on such a large scale”. It’s easier to see this future in outline by looking at the emerging markets. Quite the reverse.

System 61

System Retail Payments Mobile 61

Fintech Labs Insights

JUNE 28, 2016

The New York City location will be IBM’s sixth, with garages currently in operation in San Francisco, Toronto, London, Nice, and Tokyo. Offering Associate, Financial Markets & Wealth Management) and Rob Stanich (Global Wealth Management Offering Mgr.) Other locations are said to be in the works for the second half of 2016.

New York City 15

New York City New York San Francisco Case Study 15

PYMNTS

APRIL 15, 2019

Lyft’s market cap was a bit lighter by the end of the day Friday, too: $17 billion versus the $23 billion it enjoyed, albeit briefly, on its first day as a public company. The company also touts delivery in 30 minutes or less, which it claims to be the fastest in the market, as well as the largest restaurant delivery network outside of China.

San Francisco 184

San Francisco Comparison Apple Marketing 184

CB Insights

MAY 10, 2018

The early consultants changed that by using market research and data analysis combined with niche expertise to help companies manage their supply chains, improve their product positioning, and enter new markets to beat their competitors. Consultants did this because clients weren’t. From the FAQ for BCG’s Gamma program.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

AUGUST 28, 2018

When watching dance in videos, chances are good that those videos are from media company DanceOn , owned and operated by music platform izo. As Facebook and other online platforms figure out how to better monetize content, “the complexity will only increase,” he said. That’s just for YouTube, a single channel. Automated Payments.

Video 101

Video Case Study America Payments 101

PYMNTS

SEPTEMBER 30, 2016

Witness the power of platforms on top of platforms operating at scale. It’s a perfect case study – happening in real time – of how platforms use their scale on both sides to enter new markets – drivers and consumers – and monetize the value of their platform. Platforms On Top Of Platforms. First there was Uber.

Retail 100

Retail New York Marketing Regulation 100

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. The stellar growth of point-of-sale finance, notably in the shape of BNPL (buy-now-pay-later), is a case in point. It's now expected to deliver a further €8.5

Management 52

Management Customer Experience Regional Strategy 52

FICO

NOVEMBER 15, 2022

It extends from relatively straightforward structured marketing campaigns to more sophisticated event-based automated approaches, all underpinned by AI, machine learning and customer journey orchestration. By 2024, 435 million Europeans are predicted to be using online and mobile banking – up from 398 million today. billion by 2024.

Analytics 52

Analytics Fraud Case Study National 52

CB Insights

MAY 23, 2019

Pixelon: Online video vaporware. LendingClub was one of many online lending services founded in the mid-2000s as entrepreneurs eyed the Byzantine financial sector as an area ripe for disruption. Founded by Renaud Laplanche in 2006, LendingClub quickly became one of the largest online lenders in the US. Total Funding: $1.1B.

Fraud 78

Fraud Las Vegas Company Video 78

CB Insights

DECEMBER 17, 2017

Ethereum contracts have been created to distribute insurance payments, to run prediction markets, and more. Note that because every single operation on the EVM is executed by every node, computing on the EVM is expensive. Other use cases might be prohibitively expensive. Cats: An Ethereum case study.

blockchain 76

blockchain Bitcoin cryptocurrency Technology 76

CB Insights

NOVEMBER 9, 2017

But a few common threads do emerge, such as an inability to generate sustainable revenue, bad product-market fit, losing to competitors, and (of course) simply running out of money. Australian music streaming company Guvera has reportedly stopped operating, with its co-founder and biggest financial backer walking away from the project.

Capital 78

Capital Company San Francisco Operations 78

FICO

OCTOBER 23, 2019

Of course, we are not the only ones talking about how to be successful at customer engagement, which is why I decided to take I recently read a book by marketing thought-leader Paul Greenberg ( @pgreenbe ) called “The Commonwealth of Self Interest: Business Success Through Customer Engagement”.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

Of course, we are not the only ones talking about how to be successful at customer engagement, which is why I decided to take I recently read a book by marketing thought-leader Paul Greenberg ( @pgreenbe ) called “The Commonwealth of Self Interest: Business Success Through Customer Engagement”.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

Of course, we are not the only ones talking about how to be successful at customer engagement, which is why I decided to take I recently read a book by marketing thought-leader Paul Greenberg ( @pgreenbe ) called “The Commonwealth of Self Interest: Business Success Through Customer Engagement”.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40