FICO

APRIL 3, 2023

Timo Berthold, who was affiliated with ZIB between 2005 and 2013 before joining FICO, and today helps drive innovation for FICO Xpress Optimization , a world-leading optimization software that is part of FICO Platform. Register now One case study being presented at the event stems from the start of the pandemic.

Case Study 97

Case Study Analytics Analysis Industry 97

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming. Maybe a topic for next year?

Conference 221

Conference Las Vegas Fraud Case Study 221

Chris Skinner

MAY 18, 2017

Banking and innovation doesn’t go together. Innovation creates risk and risk is unacceptable in a financial marketplace. We want things just the way they are: manageable, predictable and boring. The idea is to innovate outside the markets. Take the risk without impacting the bank’s operations.

Innovation 261

Innovation Financial Technology Marketing Examples 261

PYMNTS

MAY 23, 2019

How FashionPass is Innovating Clothing Rentals. With consumer behavior changing, the platforms that provide clothing rental services need to innovate the ways they approach customer service and payment features. To learn more about how Kiwi.com is innovating payments for better customer service, visit the Playbook’s case study.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

JULY 22, 2019

To learn more about how TickPick is approaching instant payments and other innovations on its platform, visit the Playbook’s feature story. To learn more about how IfOnly is innovating its platform as the modern experience economy takes shape, visit the Playbook’s case study. About the Playbook.

Payments 165

Payments Case Study Google Mobile 165

Insights on Business

FEBRUARY 14, 2019

Many financial services organizations are struggling to manage their risk and compliance exposure in the face of ever-increasing challenges. They can help organizations coordinate their GRC-related activities across diverse business operations and multiple geographies while ensuring adherence to company policies.

Compliance 125

Compliance Risk Management Case Study Meeting 125

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179

FICO

JUNE 5, 2019

China Minsheng Bank Credit Card Center has used FICO® Blaze Advisor® decision rules management system to help grow its business by creating an intelligent, automated marketing system that delivers targeted offers, which have seen a 10 to 15 percent jump in response rates. Credit Card Growth - Response Rates Up, Costs Down.

Management 40

Management Cards Case Study Marketing 40

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. To read the Case Study, download the Playbook. About the Playbook.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

MARCH 27, 2019

To maximize the availability of its bikes and scooters throughout the 15 countries in which it operates, Lime accepts a wide variety of different payment methods, ranging from cards to mobile wallets. Case Study: How Car-Sharing Platform Getaround Provides Vehicle Owners with a Safety Net. About the Playbook.

Payments 145

Payments Case Study Lending Study 145

FICO

JANUARY 29, 2021

Customer Onboarding & Management – OCBC. Debt Management – ABSA & Cox Communications (tie). Decision Management Innovation – eDriving. You will see what is possible with a clear business objective, innovative use of technology and a great partnership. Marcel Le Gouais , managing editor at Credit Strategy.

Meeting 98

Meeting Analytics Florida Fraud 98

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

FICO

JANUARY 28, 2022

Many entries this year demonstrated innovative use of technology and creative thinking to respond to the challenges of the pandemic. Everything from managing new fraud patterns and customers who need financial assistance to remote working, furloughed staff and incorporating new sanitary measures. Debt Management – Ceska.

Meeting 52

Meeting Fraud Florida Compliance 52

PYMNTS

DECEMBER 11, 2019

Some marketplaces are finding innovation in this space easier than others. To learn more about how millennial payment and booking preferences are changing the travel and sharing economies, visit the Playbook’s Case Study. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

SEPTEMBER 18, 2019

In the latest Payments And The Platform Economy Playbook , PYMNTS looks at how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Marketplaces are facing an influx of counterfeit products and listi ngs, for instance, and buyers and sellers are paying the price.

Online 126

Online Case Study Branding Fraud 126

PYMNTS

JANUARY 30, 2020

Uber may be facing significant operational changes in California, however, due to a new law that reclassifies many contractors as employees. To learn more about how AI security enhancements can improve the platform economy, visit the Playbook’s Case Study. About the Playbook.

Miami 132

Miami social media Case Study Chicago 132

PYMNTS

OCTOBER 11, 2019

In the latest Payments And The Platform Economy Playbook , PYMNTS analyzes how marketplaces are innovating their payment experiences, as well as how they are seeking to add new features to draw buyers and sellers away from competing platforms. To learn more about how these apps are competing, visit the Playbook’s case study.

Online 124

Online Case Study United States Payments 124

PYMNTS

JUNE 20, 2019

As the future of work gets more digital, facilitating this new relationship will be a responsibility of the online marketplaces freelancers are using to find roles, said Martin Chikilian, VP of talent operations for freelance marketplace Toptal. Fiverr’s Local Market Challenges. About the Playbook.

Payments 147

Payments Online Case Study Security 147

Chris Skinner

MAY 18, 2017

Can Wal-Mart’s Expensive New E-Commerce Operation Compete With Amazon? Even more astonishing, Lore and his management team in Hoboken, N.J., were put in charge of Wal-Mart’s entire domestic e-commerce operation, overseeing more than 15,000 employees in Silicon Valley, Boston, Omaha, and its home office in Arkansas.

Omaha 277

Omaha Video Arkansas Boston 277

Perficient

NOVEMBER 5, 2020

This also helps with multi-lingual international operations. Examples and case studies can be seen on YouTube by searching “Voice vs. RF Picking.” Change Management (How to prepare the workforce and implement the necessary changes to make the new system work). Cost (Hardware, software, training, and support).

System 332

System Examples Data Technology 332

FICO

MAY 15, 2023

With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As You can read more about this story in the full media release.

Payments 52

Payments Video Customer Experience social media 52

Insights on Business

FEBRUARY 15, 2018

Other ‘don’t miss’ sessions for risk and compliance leaders include: Transforming Risk and Compliance with Innovations in RegTech (Session 8347A) – Marc Andrews, IBM VP Financial Services Solutions Offering Manager. Transforming the way compliance departments operate to meet the new reality requires an investment in technology.

Las Vegas 87

Las Vegas Compliance NV Meeting 87

Chris Skinner

FEBRUARY 21, 2017

I did GoCardless because it got me out of being a management consultant, initially. You know, GoCardless was great, it helped small, medium, and now large businesses collect money, and made their back office operations more efficient, but it wasn’t something that I used every week. What really stands Monzo apart?

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

MARCH 11, 2016

Operating locally can give a payments service provider a distinct advantage. Schrimpff points out that PayU offers installments in all 7 of the Latin American countries it operates in. Approval rates can also improve when a provider operate locally. CASE STUDIES. WHY GOING LOCAL MAKES A DIFFERENCE.

America 100

America Payments Fraud Case Study 100

BankUnderground

JUNE 25, 2020

First, global financial services firms maintain central hubs for storing and analysing data generated by their cross-country operations. The UK is a leading hub for data centres (eg see case study on p.15 In some cases, firms ‘insource’ these functions to intra-group entities operating in lower-cost jurisdictions. .

Data 109

Data Big Data Regulation Risk Management 109

BankUnderground

JUNE 16, 2021

More broadly, historical case studies can be used as a training ground for central bank staff and broaden their conceptual or theoretical imagination by challenging current ideas of what central banks are for and what their priorities should be. But it was not completely new.

Examples 130

Examples Policies United States Exercises 130

FICO

FEBRUARY 9, 2022

We were growing rapidly and it was important to our management that we invest in a fraud system that could scale with international transactions and e-commerce,” said Lori Grandin, Fraud Prevention Head at Elo. Most Latin American card networks rely on chip and PIN fraud detection technology.

Fraud 52

Fraud Cards Analytics System 52

BankUnderground

JULY 2, 2021

We therefore abstract from broader issues such as wellbeing, management style, labour markets, spatial implications, sectoral shifts and other potential impacts. Battiston et al (2017) exploit a natural experiment involving 999 call handlers and radio operators in the United Kingdom. The literature on the topic is large and varied.

Study 132

Study Survey Policies Capital 132

CB Insights

MAY 10, 2018

The early consultants changed that by using market research and data analysis combined with niche expertise to help companies manage their supply chains, improve their product positioning, and enter new markets to beat their competitors. State of Innovation Report. Insight has been productized (and in some cases, commoditized).

Strategy 78

Strategy Management Analytics Tools 78

South State Correspondent

MARCH 7, 2024

The uptake of this sophisticated technology is setting records at every turn from the pace of innovation to adoption. While it is tempting to sign the contract for Copilot at a starting cost of $30 per person and distribute the technology bank wide, bank management should understand the greater context of the strategy and investment.

Training 195

Training Data Tools Technology 195

FICO

AUGUST 15, 2018

When today’s businesses create a list of must-haves in the race to alter and ultimately transform how they operate, machine learning is one of those checkbox necessities. This combination can literally reshape how businesses operate. Case Study: Loyalty Is Rocket Science for a Major Canadian Grocer.

Analytics 53

Analytics Analysis Data Operations 53

Fintech Labs Insights

JUNE 28, 2016

The New York City location will be IBM’s sixth, with garages currently in operation in San Francisco, Toronto, London, Nice, and Tokyo. Offering Associate, Financial Markets & Wealth Management) and Rob Stanich (Global Wealth Management Offering Mgr.) demonstrating Client Insight for Wealth Management.

New York City 15

New York City New York San Francisco Case Study 15

Filene

JUNE 13, 2016

The Centers are structured around: consumer decision-making, organizational entrepreneurship, performance and operational excellence, emerging technologies and war for talent. This Center looks at discovering cooperative strategies for sustained competitive advantage and business model innovation. So what’s the problem?

Case Study 28

Case Study Video Strategy Report 28

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ Integrate for innovation : Create a ‘hard lock’ between data, analytics and marketing teams by breaking down the traditional silos and empowering people in all these areas to work and innovate together.

Data 150

Data Customer Experience Analytics Case Study 150

Perficient

OCTOBER 2, 2020

On the ops side, it’s about increasing operational efficiency and more automation and workflows and more apps going out the door. The second part has been data management. They need a unified control plane, unified management, and visibility into all of that without creating separate silos. These things are generating data.

Software 332

Software Technology Tools Groups 332

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. Volvo adopted FICO Platform cloud-hosted components to deliver maximum efficiency.

Management 52

Management Customer Experience Regional Strategy 52