PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

MARCH 26, 2020

Often, these smaller FIs are inundated with projects that are specific to the legacy products they have offered to the market, said Davis. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

NOVEMBER 23, 2020

As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. To illustrate how AI adoption is playing out in the field, the November Mobile Order-Ahead Tracker® contains a deep dive on the efforts of the Colorado-based Boston Market chain.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

OCTOBER 5, 2020

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Resuming Operations. Lithuania wants to become a global FinTech powerhouse.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

SEPTEMBER 6, 2018

corporate expense management solutions provider Fraedom , which was recently acquired by Visa , will be providing its commercial card technology to U.S.-based “Our new suite of commercial card services will enable them to achieve enhanced operational efficiencies and help ease customers’ day-to-day needs.”

Management 100

Management User Experience Cards Mobile 100

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. The commercial card and expense management market is yet another space in which collaboration between FIs and FinTechs has proved key to driving innovative tools – especially as corporates grow weary with the traditional legacy services their banks provide.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

SEPTEMBER 3, 2019

“A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital. A true omnichannel platform will revolutionize the way travel merchants operate and thrive.”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. The NFL stands to make $2.3 There is no room for failure,” Cregan said.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JULY 30, 2019

This research has found a distinct lack of market readiness amongst all key stakeholders,” the EPA said in the report. The report, titled “Issuer Declines,” found that 75 percent of issuers surveyed will be ready to comply with the rules, but a smooth operational transition may be a bit tougher. spanning 13 issuers.

Survey 172

Survey User Experience Report Security 172

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., Europe, U.S. and other areas where open banking initiatives are taking off. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline.

Compliance 152

Compliance Regulation User Experience Retail 152

PYMNTS

NOVEMBER 24, 2020

The B2B Software-as-a-Service market has followed a fairy unique evolutionary path over the last few decades. But as Owens explained in a recent conversation with PYMNTS, B2B SaaS firms must be diligent about their approach to the market — particularly as that market becomes increasingly crowded and competitive.

Payments 151

Payments Software Strategy User Experience 151

PYMNTS

OCTOBER 9, 2020

Building What The Market Needs Now. After all, an ACH and a check are the same thing, operationally – minus the inconvenient, inefficient paper or the fees associated with using cards. “I think [companies] have realized they can run their businesses more efficiently using digital payments,” Harris said. “If I think it's here to stay.”.

Payments 185

Payments User Experience Industry Fintech 185

PYMNTS

OCTOBER 11, 2018

A small test market could be ground zero for seismic changes in commerce and payments — and now possibly for cryptos. This nascent market comes complete with incentives in place to get commerce via crypto more widely adopted, as consumers want to actually buy things with digital coins. It’s a self-proclaimed blockchain city.

blockchain 199

blockchain Payments cryptocurrency Data 199

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. payments market is behind that of Europe, but U.S. The client expectations in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

NOVEMBER 26, 2019

WEX’s joining with the BNP came just weeks after Billtrust announced that the Network continues to see significant growth, having reached the $30 billion B2B transaction processing milestone in ACH and card payments. In today’s digital economy, clients must scale quickly into new markets to remain competitive,” he said. “At

User Experience 160

User Experience Payments Technology Tools 160

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

APRIL 16, 2019

If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. While brick-and-mortar stores can employ customer retention strategies, kiosk and vending machine operations don’t always have the same tools available. Unattended Loyalty . Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

OCTOBER 23, 2019

Has the subscription commerce market reached saturation? Increased competition is a factor contributing to the tightening market. PYMNTS’ Subscription Commerce Conversion Index found that fewer new providers entered and left the market during Q2 2019, and players in the space have largely not been improving their performance.

Study 139

Study User Experience Training Apple 139

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Experian recently reported.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. credit cards, 1.3 debit cards and 1.3 store affinity cards. credit cards, 1.3 debit cards and 1.3 store affinity cards. Rewards can help lure customers to a brand and keep them there.

Retail 137

Retail UX Cards Branding 137

PYMNTS

SEPTEMBER 25, 2019

That can be easier said than done, of course, but in a new PYMNTS discussion with Karen Webster, Laurin Nabuko Hainy, founder and CEO at FairMoney , gave a tour of the emerging payments landscape in Nigeria and offered lessons that can be applied to other developing markets. That’s not all. There is no Pan-African digital bank,” Hainy said.

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

MARCH 24, 2020

“As you look at some of the smaller or midsize software platforms, they also want to have that same type of experience” as Uber, said Butler. But when it comes to embedding payments, scale can be a challenge as they enter new markets and expand their customer bases. moving into markets such as Canada, the U.K.,

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience.

Fintech 132

Fintech Groups Data Strategy 132

Celent Banking

SEPTEMBER 10, 2014

As we predicted in March, Apple did NOT launch an open wallet available on all mobile devices, including those using Android and Windows operating systems. Instead, Apple focused on providing a seamless payments experience for customers using Apple’s own hardware devices. How will the merchants react? How will the consumers react?

Apple 180

Apple Payments Mobile Cards 180

Bank Innovation

JANUARY 23, 2019

Demand for a combination of speed, simplicity, security and convenience in banking services has financial institutions thinking more about customer experience, particularly in a digital sense, and hiring people to design that experience.

Customer Experience 170

Customer Experience Security Marketing User Experience 170

PYMNTS

AUGUST 3, 2016

Ninety percent of the $10 trillion “push” payments market opportunity is concentrated in a variety of disbursements made between businesses and consumers that today rely on cash, checks and ACH to move money between those parties. including payments to non-Visa branded debit cards as well.

Payments 100

Payments User Experience Security Cards 100

PYMNTS

JANUARY 12, 2017

Vikram Singh , who heads the alliances/partnership team for smartphone manufacturer Xiaomi’s business in India , recently gave PYMNTS an inside look into how he sees the market unfolding. A lot of optimizations have been made around the product sites to improve the user experience. That also helps us in growing user engagement.

Payments 100

Payments Mobile US Cards 100

NCR

JUNE 6, 2017

Cash use is on the decline in some markets, with industry body Payments UK predicting that debit cards will overtake cash as Britain’s most frequently used payment method by 2019, three years ahead of previously forecast. If it is, could it pave the way for similar efforts in other major markets around the world?

ATM 51

ATM User Experience Operations Payments 51

PYMNTS

AUGUST 20, 2020

But for the later-adopting end of the market — the consumers and merchants that had heretofore shied away from digital — the past six months have marked the start of a transformation. The New Samsung Pay Card . In a typical digital-wallet offering, one registers their card credentials into the wallet directly.

Samsung 238

Samsung Cards Payments Innovation 238

Insights on Business

JUNE 14, 2018

From simple deposits and loans to more advanced risk modeling and channel management, banks have acted at one time or another as trusted intermediaries, service providers, asset managers, and market makers. Footnotes: Macknight, Joy. The Banker Technology Projects of the Year Awards 2017.” The Banker. August 1, 2017.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

FEBRUARY 17, 2017

Santander banking customers are now able to make payments, execute money transfers, check their account balances, report lost or stolen cards and inquire about spending patterns and particular transactions, all just by using their voice. Would the line of communication be continuously open in real time or operate in voice message packets?

Google 109

Google Mobile Technology User Experience 109