PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. With Mastercard putting a 49 percent tag on the eCommerce spike for the holidays, this year will be the toughest on record for handling what is a resource- and capital-intensive task. In the brick-and-mortar retail era it was a nuisance to be avoided.

Customer Experience 216

Customer Experience Retail America Branding 216

PYMNTS

NOVEMBER 24, 2020

With brands everywhere rushing to either revamp existing channels or launch new ones, the line between traditional retail and direct-to-consumer (D2C) sites is not only getting blurred, but it’s raising questions about whether this trend is a short-term reflexive phenomenon or the start of a long-term strategic realignment.

Retail 157

Retail Branding Analytics Resources 157

PYMNTS

JUNE 1, 2020

Riots and looting over the weekend have taken their toll on retail reopening plans all over the U.S. Retail locations of all types and brands went unspared, from Los Angeles to New York City, as protests turned violent. While that retail recovery was not spectacular by any means, it did appear to be growing consistently.

Retail 131

Retail New York City Minneapolis Los Angeles 131

PYMNTS

FEBRUARY 10, 2020

This year’s activation includes a curated Fashion Week of “essential” products from all female-founded brands. One hundred percent of the proceeds from the sale will go to support Women’s World Banking, a nonprofit that provides women entrepreneurs around the world with financial tools and resources.

Retail 190

Retail Branding New York Tools 190

PYMNTS

APRIL 9, 2020

It seems like a year ago, but it was actually only March 8 when discount retailer Burlington announced that it was abandoning its admittedly watered-down eCommerce offering. On one hand, the best way to get people in stores and avoid the fate of other brick-and-mortar retailers was to make online sales the only option.

Retail 164

Retail Exercises United States Online 164

South State Correspondent

OCTOBER 12, 2023

How can a bank allocate and optimize its finite marketing and sales resources to get the loans it wants? While banks can compete on more than one loan, we will assume that banks have limited resources and can’t throw their entire sales and marketing effort behind every loan to keep things simple.

Resources 195

Resources Strategy Capital Industry 195

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. The rapidly evolving telehealth category has a new business model.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

APRIL 28, 2020

The company refers to itself as an activ(ist)wear leisure brand, applying its #standforsomething mission to all of its marketing. It has taken some resources away from day-to-day manufacturing operations, which has led to delays with certain fabrics. We’re big fans of technology and data,” Brown noted. million acres of burned brush.

Branding 207

Branding New York City Portland New York 207

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. With 100,000 branded chatbots and growing on Facebook Messenger alone, it doesn’t appear that chatbots have any intention of going away any time soon. Are they helping or hindering?

Retail 179

Retail Case Study Customer Experience Technology 179

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. More than six in 10 health and beauty firms — or 61.7

Innovation 166

Innovation Retail social media Apple 166

Bank Innovation

JUNE 28, 2019

As checkout loan startups like Affirm, Klarna and Bread garner funding and grow relationships with retailers, banks are putting up a formidable line of defense. Their pitch to retailers is their resources, data and brand recognition. Over the past two years, Providence, R.I.-based

Strategy 186

Strategy Lending Resources Retail 186

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

MARCH 30, 2020

Retailers are dutifully speaking with their payment service providers (PSPs) and industry partners to adhere to these shifts, but they must also keep their customers’ experiences in mind. Personalized experiences require merchants to have access to data — a crucial resource in helping them distinguish themselves from competitors.

United States 131

United States Retail Customer Experience Data 131

South State Correspondent

MAY 1, 2024

Honkook Kim and his Gentle Monster Brand is a perfect example. The Banking Innovation Playbook – Step 1: Find a Niche Kim looked at the market and knew he needed traction in at least a single segment where he could create a brand and a following for Gentle Monster. Find the gap in one segment and build success from there.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

MARCH 29, 2019

You’ve probably gotten the memo already, but in case you missed the message, here you go: Mere retail is boring. Mere retail is not enough. According to Foot Locker , that store has 8,500 square feet of retail space and “is home to an activation space that will host regularly scheduled events and activations for the sneaker-obsessed.”

Retail 108

Retail Detroit Michigan Branding 108

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. In the midst of the pandemic, it is paramount to provide your customers with the most safest and convenient way to shop with your brand. Offering a loyalty program to your customers is necessary.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

OCTOBER 20, 2020

Fabric, a new headless commerce platform startup for retailers, came out of the gate with a head of steam on Tuesday (Aug. The product is a cloud-native platform that enables retailers to deliver digital commerce experiences without having to rely on expensive engineering resources. Shopify and BigCommerce have a new competitor.

Retail 238

Retail Branding Technology Tools 238

PYMNTS

JANUARY 30, 2020

So-called fast fashion has been a big player in retail for years, but that part of the commerce-and-apparel world is facing some serious challenges. The bankruptcy filing was a dim commentary on a trend that largely appealed to young women, and which has sat high in the world of retail for a good decade or more.

Retail 142

Retail New York City New York social media 142

PYMNTS

OCTOBER 10, 2019

Retailers trying to scale their businesses can now get expert help from a new Shopify platform that connects merchants with skilled professionals, Shopify announced in a press release on Thursday (Oct. The new Experts Marketplace connects retailers with external resources and experts who specialize in the Shopify platform.

Retail 109

Retail Apple Resources Tools 109

PYMNTS

JUNE 20, 2019

Now, it has begun to tap into other offerings from the eCommerce retailer for marketing. Bestore Head of eCommerce Huang Xiao said, according to the report, “With the partnership, our strategies are more focused, sales behaviors are more targeted and resources are better allocated.”

Retail 100

Retail Data Groups Resources 100

PYMNTS

NOVEMBER 30, 2018

The long-struggling J.Crew company has announced it is pulling the plug on its lower-priced Mercantile line and the newly-launched Nevereven brand, according to Wall Street Journal reports based on a recently-circulated internal memo. The changes undo some of the changes made by recently-departed CEO James Brett.

Branding 100

Branding Resources Meeting Report 100

PYMNTS

MAY 7, 2018

More retailers are adopting the view that closing stores isn’t a failure or a loss, but simply a pathway to greater success. The brand had recovered from that dip by 2011, and earnings per share followed a similar trajectory. More importantly, Williams Sonoma has avoided long-term debt almost entirely.

Retail 102

Retail Branding Conference Resources 102

PYMNTS

APRIL 25, 2018

Restaurant Brands International posted strong first-quarter results, buoyed by strong sales growth at Burger King. The company also saw similarly strong growth at another one of its brands, Popeyes , which saw system-wide sales growth of 11 percent, with net restaurant growth of nearly 7 percent and comparable sales growth of 3.2

Branding 100

Branding Innovation Strategy System 100

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

JANUARY 28, 2019

And changing trends and habits have taken a toll on retailers most traditionally associated with the bridal and wedding niche. It is time for companies to take note and utilize their biggest resource: their customers.”. David’s Bridal entered bankruptcy last fall. Bridal gowns can also be sampled for $25.

Retail 129

Retail Millennials Industry Online 129

PYMNTS

OCTOBER 14, 2016

Alibaba is warning China’s retailers that it plans to revolutionize the nation’s retail sector. According to Internet Retailer , in a letter to shareholders sent on October 13, CEO Daniel Zhang outlined plans to make product manufacturing, distribution and service more efficient by “upgrading” traditional systems and processes.

Retail 100

Retail Data Big Data Resources 100

PYMNTS

AUGUST 8, 2018

These things weren’t future-proofed individually or in tandem – and were plainly non-extensible into the modern omnichannel retail that sprouted up. Major retailers would have to integrate into separate acquirer stacks when they wanted to expand online – even if they were working with the same payment company.”. The Grocery Example.

Retail 152

Retail System Branding Software 152

PYMNTS

SEPTEMBER 23, 2016

Amido , a vendor-agnostic technical consulting agency, believes that the majority of big brands are still failing to understand their customers, despite a number of technological solutions designed to help them do so.

Study 100

Study Branding Retail Data 100

PYMNTS

SEPTEMBER 30, 2019

These laws were meant to make online sellers face sales tax requirements similar to those for retailers with on-the-ground locations, putting both types of businesses on equal footing. Retailers in high-tax states have largely not been able to build themselves up or expand online beyond their local markets to the same extent, Rogers said. .

Retail 109

Retail Taxes Virginia South Dakota 109

PYMNTS

MAY 4, 2016

By and large, things are not great for retail (particularly of the brick-and-mortar variety). Indeed, it’s popular — dare we say, trendy, even — to postulate that retail as we know it is doomed. You know it. We know it. But that evolution is not necessarily a death sentence for players in the space, be they relatively new or old.

Retail 100

Retail Trends Wisconsin Missouri 100

PYMNTS

OCTOBER 14, 2016

Alibaba warns that Chinese eCommerce operators could face “tremendous challenges” as it aims to transform the country’s traditional retail industry, worth an estimated $4.5 The consumer retail industry as a whole is experiencing a radical disruption driven by digital transformation.”.

Retail 100

Retail Big Data Resources Operations 100

PYMNTS

JULY 28, 2016

While a very real glass ceiling might be under assault in the political field, online-only brands that eschewed traditional methods of starting up are seeing themselves approach a limiting barrier of their own kind. Rather than be held back, though, more than a few brands are proving strong enough to break through.

Branding 100

Branding Online New York Training 100

PYMNTS

SEPTEMBER 12, 2016

The rise of eCommerce , the push toward omnichannel shopping platforms, the increasing relevancy of social media on shopping habits and the development of the Internet of Things to plumb every last morsel of data on customers and what they spend money on are all rapidly and drastically altering the face of retail.

Retail 100

Retail Millennials Study social media 100

PYMNTS

SEPTEMBER 14, 2020

Online retail business is booming during the COVID-19 pandemic as consumers increase their use of contactless digital channels to shop safely from home instead of returning to brick-and-mortar stores. Tillman quickly took action once The Slay Brand was automatically added to the Afterpay directory. . “I Recent data revealed that U.S.

Payments 163

Payments Branding Retail social media 163

PYMNTS

APRIL 12, 2017

The need for online retailers and brands to be vigilant in the face of fraud becomes more pressing by the day — but additional authentication measures can create friction on the consumer’s end, which has a nasty habit of reducing conversion rates. We return back to retailers a risk indicator — high, medium or low,” Bonin said.

Fraud 115

Fraud Retail Online Data 115

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102