PYMNTS

APRIL 2, 2019

With more consumers than ever turning to mobile apps for their QSR orders, the competition among online ordering platforms is increasingly fierce. The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands.

Security 152

Security Mobile Branding User Experience 152

PYMNTS

JANUARY 8, 2021

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 The year 2020 saw the overall index score rise by 2.2 The Classics Still Count .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

MARCH 26, 2018

“The meal kit market is crowded, but it’s also growing rapidly, so there’s room for a lot of types of brands,” McDevitt told PYMNTS. The acquisition is a sign that others are seeing the rising trend in consumer demand for healthy products, which validates our brand position and gives us confidence for continued growth in our sector.”.

Branding 121

Branding User Experience Trends National 121

PYMNTS

MARCH 24, 2017

Whether in online marketplaces or in the brick-and-mortar space, the best merchants want to make shopping an easier experience for their customers. Roberts explained how another one of the company’s robotic products aims to reinvent the brick-and-mortar retail experience by revamping the shopping cart itself.

Online 113

Online Retail Technology Company 113

PYMNTS

OCTOBER 1, 2020

We're focusing on the ability for consumers to use their rewards points at over 60 million merchants around the world, whether that’s online, in-store or via contactless using a major wallet such as Apple Pay or PayPal – and really bringing [loyalty redemption] to life.”. a seamless omnichannel experience.”. My Rewards 2.0

Apple 233

Apple Trends America Strategy 233

PYMNTS

APRIL 2, 2019

With more consumers than ever turning to mobile apps for their QSR orders, the competition among online ordering platforms is increasingly fierce. The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands.

Security 100

Security Mobile Branding User Experience 100

Gonzobanker

MARCH 28, 2024

In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1. For example, does the institution want a unified experience for consumers and small businesses to differentiate from competitors?

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. The most notable trend for Anovia is the definition of the ISO,” Jones said. Traditionally, the ISO was the sales and marketing driver for our industry.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. It’s a trend that, in a different time, might have made CPGs grin from ear to ear.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

JANUARY 14, 2019

Analysts who think of Macy’s as the bellwether for middle-America shopping and spending trends blamed some of the retailer’s gloom and doom on consumer skittishness over the stock market’s roller-coaster ride in the weeks preceding Christmas. And it did so via a channel that was not at all conducive to a digital shopping experience.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MAY 26, 2017

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. According to Forrester, brands face a 50 percent higher revenue risk in 2017. Brands must either disrupt or be disrupted. PYMNTS: Why was the company founded?

Branding 103

Branding Community Survey Data 103

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. According to Castro, a trend the company has identified is an increase in mobile wallets to help speed through the conversion process.

UX 100

UX Mobile Apple Trends 100

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. A bright spot is also emerging for luxury brands as China recovers slowly. The luxury business is going the distance for COVID-19.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. Amazon just “gets” it.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

DECEMBER 4, 2018

APMs, he said, are simply helping to speed a trend that benefits all players, including the issuers – the movement away from cash – but there’s still some bifurcation of how these payment methods are used. When it comes to a loyalty program, it’s all about a good user experience. The Millennials Cometh.

Payments 191

Payments Millennials Cards Course 191

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). Financial product branding is critical.

Lending 83

Lending Branding Examples Regulation 83

PYMNTS

MARCH 17, 2017

Already, retailers like Converse, De Beers and Wayfair, among other big brands, have embraced the new technology. Besecker also noted that these solutions are especially powerful for retailers’ mobile and online solutions.

Retail 102

Retail Online Technology National 102

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

NCR

SEPTEMBER 5, 2017

This trend resonates across other industries too. For example, 61% of airline loyalty program members went on to book a flight, and 56% of hotel program members went on to book a hotel room (core inventory) following a redemption on non-core inventory rewards such as electrical goods or day experiences.

How To 45

How To User Experience Analysis US 45

Gonzobanker

FEBRUARY 6, 2017

Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. A recent survey, reported on by The Financial Brand , revealed that nearly one-third of bankers believe that more than half of all banking transactions and interactions will be handled by bots within the next three to five years.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. A recent survey, reported on by The Financial Brand , revealed that nearly one-third of bankers believe that more than half of all banking transactions and interactions will be handled by bots within the next three to five years.

social media 60

social media Technology Survey Data 60

PYMNTS

JULY 2, 2018

A massive, fully developed FI with an established legacy stack is often a pretty poor fit for a brand-new startup that might be incredibly agile and clever, but is also incredibly immature. The general trend over the last 10 years, she pointed out, has been on increased focus. Moreover, she noted, relative size is also important.

United States 102

United States Marketing User Experience Digital Banking 102

PYMNTS

JANUARY 4, 2017

For merchants, a resolution worth considering as the new year begins is to make smart financial decisions and strive to offer customers a seamless online shopping experience. Working to improve how online customers interact with digital buy buttons is a single step that could simultaneously address these two goals.

social media 128

social media User Experience Online Mobile 128

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. One of those online banks finding success – due in large part to its digital roots – is German bank Number26.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

William Mills

MAY 11, 2016

11:37 am William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss major trends presented at this year’s Finovate and highlight key companies such as Malauzai Software, PayActiv and many more! Chip card reader for when customers are shopping online to improve security. Retail for a piece.

Video 40

Video Mobile social media Analytics 40

PYMNTS

MARCH 23, 2018

What is driving this trend? For the banks and merchants serving them, the challenge is matching the great strides in connectivity with consistency of experience and security. The pace of innovation focused on consumer experience is showing no signs of slowing down. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Customer Experience Technology 186

PYMNTS

DECEMBER 30, 2016

Omnichannel is no longer a trend or a prediction — it’s the new retail reality. Moving from the “traditional” marketplace model of Singles’ Day, this year Alibaba bridged the online and offline through coupons and other in-store traffic-generating initiatives. Here is the response from Gijs op de Weegh, COO of Payvision and Acapture ….

Payments 131

Payments eBook Trends Big Data 131

PYMNTS

MAY 4, 2017

In a recent interview with PYMNTS’ Karen Webster, Rich Aberman, co-founder and chief strategy officer at online payment service provider WePay , spoke to the recent emergence of white-label payments solutions, the market opportunities they can provide businesses and what the future holds for this way of enabling payments.

Payments 118

Payments Software Risk Management Operations 118

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. He also said that he sees applications for VR in industries other than retail.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

OCTOBER 18, 2018

billion deal that T-Mobile recently signed with Finnish firm Nokia toward “ end-to-end 5G technology ” — involves optimism over its appeal to merchants, brands and marketers. Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”. 5G Retail Pitch.

Retail 122

Retail Mobile Training Video 122

CB Insights

OCTOBER 3, 2017

In order to carve out a niche for themselves, startups are now forming direct relationships with their customers through the use of product personalization, subscription options, and through a laser focus on user experience. annual financing trends. Extreme personalization is a relatively new trend in the supplement landscape.

Capital 54

Capital Nebraska Examples San Francisco 54

Banking 2020

MARCH 12, 2015

Offering a seamless customer experience through the dizzying variety of channels—and every new app, exciting as it is for the customer, can seem like yet another channel all by itself—requires common platforms, enhanced integration, greater security and of course excellent navigation and other forms of user experience.

ATM 40

ATM Retail Mobile Atlanta 40

FICO

JUNE 8, 2023

It helps you better focus your energy on the risks and trends that will impact your business. This will allow for more regular communications with consumers that can empower brand retention and personalization. Andrew: Let’s focus in on the Highest Probability and Most Consequential opportunities and threats.

Data 52

Data Industry Examples Retail 52

FICO

MARCH 6, 2020

They need to build long-lasting brands, create customer trust and satisfaction, and protect their good reputation to safeguard their business. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience. However, this has changed over time.

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

OCTOBER 31, 2019

Customer journey: Using chat to get people from online to brick-and-mortar. Chris Messina, inventor of the Twitter hashtag and product designer for Google and Uber, wrote, “[Y]ou and I will be talking to brands and companies over Facebook Messenger, WhatsApp, Telegram, Slack, and elsewhere before year’s end, and will find it normal.”.

Industry 78

Industry Examples Tools Retail 78

Fintech Labs Insights

JANUARY 19, 2017

The need to address omnichannel continuity between a bank’s online, mobile, and in-brand experiences is becoming increasingly critical as a cohesive, engaging experience becomes the expectation of customers. Liferay’s customer trends certainly exemplify this industry-wide imperative. With Liferay, U.S

Data 12

Data Customer Experience User Experience System 12

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. I like it; I need to learn more about what they are doing as it’s the right direction from offline to online. Om Kundu and Mark Krofchik.

Mobile 40

Mobile Cards Fraud Data 40