Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. Designing with accessibility in mind creates a better site/experience for all users. An accessible site can also tie in and reinforce your company’s brand values.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

MAY 20, 2020

Business survival amid the global pandemic has been a challenge but some brands were able to leverage the situation by tapping technology and turning lemons into lemonade. We were able to sell that to our guests online.”. Paytronix also teamed up with third-party aggregators to further enhance the digital ordering experience.

Meeting 134

Meeting Florida Ohio Texas 134

Perficient

JANUARY 16, 2023

There are many third-party ‘banking-as-a-service’ companies that use API integrations to embed financial services into the user experience of non-financial companies. You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Embedded Finance and Blockchain . Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. For years, mobile payment providers had been pushing solutions for mobile pay in-store, but a few things were not there yet: mobile adoption, mobile technology and consumer sentiment. Here is the response from Rahul Shah, senior VP at Applause ….

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

SEPTEMBER 29, 2020

Walmart is keen to get a strong brand backing its eCommerce business, while Tata Group wants a global name and an established player in the online space,” a source told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MARCH 24, 2017

Whether in online marketplaces or in the brick-and-mortar space, the best merchants want to make shopping an easier experience for their customers. In an effort to address shopping cart abandonment, some companies are seeking to improve the shopping experience by refining the shopping cart itself with connected robotic technology.

Online 113

Online Retail Technology Company 113

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. To modernize payments and the user experience, Davis said it is critical to consolidate processes and data aggregation.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

SEPTEMBER 9, 2019

And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. More online gambling sites also apparently are becoming more “friendly” to cryptocurrencies, at least according to CoinRevolution early this month. A key part of user experience is payment speeds.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The technology will be rolled out next year, the company said. Mastercard said Wednesday (Oct.

Cards 150

Cards Security Online Branding 150

PYMNTS

OCTOBER 10, 2019

Cloud kitchens, sometimes called KaaS (kitchens as a service) or ghost kitchens have emerged as a new model, driven by the rise of online ordering and delivery services. Recent data indicates that consumers increased their spending on online food delivery in 2019 by almost 15 percent year over year. Ghost Restaurants.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129

PYMNTS

JANUARY 9, 2020

That ecosystem should be one wherein each partner brings expertise in different products or services – from inventory tracking to loyalty programs – and allows the merchant to focus on the end-user experience. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

DECEMBER 18, 2019

Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers. What else can it do, though, especially for online marketplaces?

Retail 131

Retail Tools User Experience Technology 131

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JANUARY 28, 2019

And the concept is not unfamiliar to customers who, according to recent data, are already receptive to mobile technology. From third-party apps like TwentyTables to the mobile technology of QSR chains such as Starbucks , technology is connecting restaurants with diners ready to place orders. In fact, Yum! restaurants.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

DECEMBER 31, 2018

It was an experience anchored in a fixed location that was dependent on and defined by power and connectivity capabilities. Over the past 10 years, the point of sale has been evolving as mobile technology has trained consumers to expect richer interactions while enabling the processing of the transaction to “come to them.”

eBook 162

eBook Mobile User Experience Training 162

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. Our market environment has become so much more complex because of the evolution of technology, regulation and data security.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Some critics note that increased customer convenience will likely lead to growth in the number of online transactions. encourages brand loyalty and is easy to use, it still leaves merchants vulnerable to chargebacks.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. And, while customers have a favorable view of many of these technologies, QSR managers tend to have more of an old-school outlook. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

MARCH 26, 2018

“The meal kit market is crowded, but it’s also growing rapidly, so there’s room for a lot of types of brands,” McDevitt told PYMNTS. The acquisition is a sign that others are seeing the rising trend in consumer demand for healthy products, which validates our brand position and gives us confidence for continued growth in our sector.”.

Branding 121

Branding User Experience Trends National 121

PYMNTS

FEBRUARY 12, 2019

According to Pointner, that would be facial recognition technology. That resulted in a quite fractured user experience, and inconsistent user experiences.”. That fact, in turn, gives fraudsters the tools they need to create illegitimate accounts and conduct other forms of online theft. The Hot Thing.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. Ready For The Digital Shift.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. From Betty Crocker to Boxed. But, I digress.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

MAY 26, 2017

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. According to Forrester, brands face a 50 percent higher revenue risk in 2017. Brands must either disrupt or be disrupted. PYMNTS: Why was the company founded?

Branding 103

Branding Community Survey Data 103

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. And it did so via a channel that was not at all conducive to a digital shopping experience.

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. and CA Technologies to give it an overhaul. Frictionless/Dynamic Customer Challenge Technologies. protocol in the early 2000s.

Security 102

Security CA User Experience Mobile 102

PYMNTS

APRIL 23, 2018

Using NFC mobile wallets in stores has seen lackluster adoption despite their slick and convenient user experience. The lack of ubiquitous acceptance, coupled with the lack of utility, has kept consumers from making the NFC mobile wallet a major part of their in-store payments experience. Samsung Pay Inc. Samsung Pay Inc.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

MARCH 1, 2017

The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. They’re now circling your brand.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. The Digital Evolution Of The Online Gaming Ecosystem. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

JANUARY 9, 2019

This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. However, what these retailers aim to protect remains the same both online and in store. “An

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MARCH 17, 2017

Because the technology allows consumers to increasingly interact with objects, no matter where they may be physically located, AR and VR also hold particular promise for merchants. Already, retailers like Converse, De Beers and Wayfair, among other big brands, have embraced the new technology.

Retail 102

Retail Online Technology National 102

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. One CU upgrading its mobile technology is SAFE Credit Union , which has more than $2.3

Marketing 131

Marketing Sacramento Data Mobile 131

Perficient

AUGUST 30, 2022

Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.) Once these decisions were made, the project was deemed “ready.”

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

DECEMBER 14, 2016

And the digital shoppers are winding down the last few days of online shopping before the window slams shut on the possibility of a Christmas Eve delivery. According to VisaNet data, we expect to see an 18 percent growth in online spending this holiday season, up from 16 percent last year,” Visa noted.

Online 100

Online Retail User Experience Data 100

PYMNTS

DECEMBER 4, 2018

That comes as digital payments are entering the mainstream, driven by technology and demographics. When it comes to a loyalty program, it’s all about a good user experience. Webster noted that along with technology, the demographics picture is shifting a bit. It’s time to shop – and shopping takes time.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101