PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

OCTOBER 19, 2020

GPS's technology helps brands by allowing them to provide customized experiences put squarely in the cardholders' hands, the release says, having previously supported FinTechs, digital banks, and eWallets on their various journeys. The study found that cash had been used only a fraction as much as it used to be.

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Study Innovation Fintech Customer Experience 174

PYMNTS

JANUARY 13, 2021

Ingo Money CEO Drew Edwards recently told PYMNTS that “Historically, banks have viewed FinTechs through an ‘us versus them’ lens — and rightly so, because, in so many cases, the banks were disintermediated or relegated to become ‘dumb vaults’ for the FinTechs they partnered with. Consumerization Continues. “A

Fintech 130

Fintech Customer Experience Lending Risk Management 130

PYMNTS

OCTOBER 6, 2020

Who ever imagined that the ways in which we pay would become so enmeshed in feelings of customer satisfaction, brand loyalty, and the profound commercial affinities now achievable? Nearly 80 percent of FI executives believe these innovations will help them differentiate themselves and compete, the study showed.”.

Innovation 161

Innovation Study System Fintech 161

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. 11:FS CEO David Brear talks to him about why ‘Monzonauts’ are so crazy devoted to the brand. [You I think the word FinTech wasn’t yet around. That opened up the world of the internet, as well as entrepreneurship, for him.

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Study Training Fintech Digital Banking 283

PYMNTS

SEPTEMBER 27, 2019

Visa Partner Launch Eyes $17T Digital Payments Opportunity For FinTechs. More than half of these delivery orders are projected to come from restaurant branded apps or websites. trillion luxury travel market and how innovative payment solutions could open the market to even more travelers.

Fraud 116

Fraud Fintech District of Columbia Payments 116

NCR

AUGUST 31, 2017

It’s often been said in the past few years that the biggest challengers to legacy banks are now disruptive tech-based startups that can offer innovative new digital solutions to consumers. The post The next big competitor to banks – not fintech but big tech appeared first on Banking.com.

Fintech 55

Fintech Innovation Big Data Customer Experience 55

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. How We Will Pay 2019 is an annual national study of more than 5,000 U.S. consumers shop and pay — today and in the future.

Millennials 222

Millennials Study Course Trends 222

Insights on Business

FEBRUARY 13, 2019

Next is a digital bank, completely disassociated from the Bradesco brand. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Next was born to complement Bradesco’s strategy.

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Albuquerque Digital Banking Millennials social media 152

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study. Eika Invests In Corporate Card Innovation. A recent report from J.D. According to its inaugural U.S.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

NOVEMBER 25, 2020

For Lee Barnes, head of data insights at FinTech Paytronix, there’s a three-step process to loyalty in the new dining. Second, focus on the brand benefits that make sense,” Barnes told PYMNTS. “The First, identify key market segments and understand their motivations. The research revealed that 38.7

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Survey Study Online Mobile 211

PYMNTS

JANUARY 8, 2021

Consumers, according to the report, “largely ignored consumer-facing website features that were more related to branding than demonstrable end-user value.”. SMBS Outpaced Top Retailers When It Came To Innovation Adoption . What they want primarily, according to the index, is practical utility. percent), however.

Retail 261

Retail Online Mobile Customer Experience 261

Cisco

JANUARY 26, 2022

A recent Cornerstone Advisors study conducted in Q2 2021 concluded that today’s consumers – including younger age groups – desire both human interactions and improved digital experiences in their financial lives. The extreme circumstances of the COVID-19 pandemic do not appear to have changed the desire for financial relationships.

Meeting 100

Meeting Customer Experience Study Tools 100

The Financial Brand

AUGUST 2, 2021

A new study forecasts neobank user growth in the U.S. Scary as that is, incumbent's innovations will help. The post Challenger Banks Expected To Nab Millions More Users In Next 5 Years appeared first on The Financial Brand - Banking Trends, Analysis & Insights. and beyond will more than double.

Banking Trends 34

Banking Trends Analysis Study Trends 34

PYMNTS

SEPTEMBER 20, 2019

About one-quarter of consumers in the study reported making purchases using their computers in 2018, with 24 percent using mobile apps and 7.7 Who Owns Innovation? Many will look to card networks and their banks to power the FinTech experiences that make up their connected commerce lives. percent using voice-activated devices.

Retail 121

Retail Innovation Report Fintech 121

PYMNTS

DECEMBER 16, 2019

Not just any decade, but one that has seen unprecedented levels of innovation touch nearly every industry segment and almost every corner of the world. Only then, he said, can one get clarity about how those dots can guide innovators about the future. The last 10 years in payments and commerce have given us millions of dots to connect.

Payments 180

Payments Innovation Cards Google 180

South State Correspondent

MARCH 1, 2022

A recent study of ACH transactions by FISERV (below) of almost 200 banks showed that the number of banks that have customers moving money to the crypto channels is at least 91% and likely closer to 100%. This doesn’t count fintechs such as Paypal and Robinhood that have at least a material amount of funds being transferred into crypto.

cryptocurrency 195

cryptocurrency blockchain Survey Bitcoin 195

PYMNTS

JANUARY 1, 2020

Not just any decade, but one that has seen unprecedented levels of innovation touch nearly every industry segment and almost every corner of the world. Only then, he said, can one get clarity about how those dots can guide innovators about the future. Tuesday marked not only the end of a year, but the end of a decade.

Innovation 174

Innovation Cards Google Payments 174

PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 FinTech Galileo recently announced a debit card-issuing solution that its financial institution (FI) clients can use to supply cards to their own business customers. percent of U.S. percent by May 23.

Cards 212

Cards Rhode Island Payments Online 212

NCR

MARCH 12, 2018

Some of the most significant recent trends in financial services – such as the ongoing growth of the mobile channel and the expansion of the fintech market – have demonstrated that the evolution of the industry is being driven by technology. Image: chombosan via iStock.

Analytics 75

Analytics Digital Banking Analysis Branding 75

PYMNTS

SEPTEMBER 25, 2017

According to a new report from KPMG’s Cambridge Centre for Alternative Finance and the Australian Centre for Financial Studies, Australia could now be the Asia Pacific region’s second-largest alternative lending market, close behind China. News reports in the International Business Times on Friday (Sept.

Lending 100

Lending Regional Analysis Survey 100

South State Correspondent

SEPTEMBER 20, 2022

Most banks will target around 6% of revenues next year for their marketing budget, and banks with strong brands and marketing programs target above 7%. All involved in any marketing effort should understand if it is about branding, sales funnel acquisition, funnel movement, conversion, or retention.

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Conference Marketing social media Data 195

PYMNTS

AUGUST 5, 2019

That means not only going where the money is, but also using innovation to find the shortest path to the vulnerabilities to access those funds. Ingo’s technology for locking out fraud from its own remote check cashing business has also helped a host of FinTechs keep their own fraud in check. Here’s how.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

JANUARY 21, 2019

That was the day that an advocacy group, Financial Innovation Now (FIN), submitted a public comment letter to the Fed in response to its proposal to create and operate a real-time payments system in the U.S. There’s a canary in the faster payments coalmine. It flew in on Dec. Here’s where the canary flew in.

Payments 194

Payments System Innovation Cards 194

PYMNTS

AUGUST 3, 2020

Since mid-March, in a world gripped by a global pandemic, Apple, Amazon, Facebook, Google and many of the innovators that depend on them for distribution have become valuable ways for consumers to access essential goods and services and for businesses and consumers to interact. billion daily searches that happen on Google’s platform.

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Apple Google Online Maine 234

PYMNTS

OCTOBER 29, 2018

The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially. The shifts associated with that innovation are beginning to take root, and those impacts are beginning to be felt. In fact, according to our recent study, they come in dead last.

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Payments Google Apple Innovation 196

Digital Growth Institute

MAY 12, 2023

Integrating digital and traditional approaches is crucial for success in the future of banking, and requires a collaborative process that involves finding the right balance between traditional banking practices and digital innovation.

Technology 15

Technology Study Digital Banking Branding 15

Accenture

MAY 22, 2019

For years, banks have enjoyed a low bar on CFO expectations around payment product sophistication and innovation. In fact, a recent Accenture study examined digital-focused banks versus the rest. Companies are moving cash off the balance sheet and investing in areas like wages, capital expansion and innovation.

Payments 150

Payments Customer Experience Survey Capital 150

NCR

APRIL 6, 2018

Accenture provided some evidence to back up this trend in a recent study on open banking. A legacy bank that can combine its experience, brand recognition and established infrastructure with the tech-based agility and innovation of a fintech firm is a perfect example.

Retail 69

Retail Marketing Regulation Trends 69

Fintech Labs Insights

APRIL 19, 2017

This article was first published on FinTech Futures. Françoise Lamotte, SVP, Head of Direct and Digital, MetLife EMEA, tells us about her path to becoming a distinguished leader within the FinTech industry and gives some invaluable advice for companies and women aiming to give rise to Women in Tech. What was your lightbulb moment?

Fintech 21

Fintech Leadership Study Course 21

PYMNTS

SEPTEMBER 22, 2017

B2B: The trillion dollar industry that gets overshadowed in innovation by consumer gee-wizardry tech, B2B is gaining more attention by the day. Across the pond, estimates Innovate Finance and Pitchbook, the B2B FinTech market has gotten nearly half of all FinTech funding in the European Union through the past year.

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US Apple Innovation Regulation 108

PYMNTS

APRIL 29, 2019

Humans hate uncertainty – so much so that scientists who study the human brain observe that people will do whatever it takes to avoid it. In one such study, people were given an option to either get an electric shock right away or take a chance that they might get shocked (or not) at some future point. For instance.

Online 162

Online Retail Study Cards 162

CB Insights

JANUARY 6, 2019

One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. From supply chain and inventory improvements to new payment options, these brands are going all in on digital. Coca-Cola — Development and Innovation Lab.

Innovation 77

Innovation Retail Branding Technology 77

NCR

OCTOBER 23, 2017

I recently took part in NCR’s Innovation Conference in Orlando, where I was asked to give a session on the future of payments. We’re now well and truly into the era of the fintechs as competitors to legacy banks, and this has naturally led to many questions about the position of legacy players in this more diverse environment.

Technology 69

Technology Maine Examples Innovation 69

CB Insights

FEBRUARY 1, 2019

Among major Asian economies, people in Indonesia feel the most optimistic about their opportunity to advance in their careers, develop new skills, and build their finances, according to a LinkedIn study. GET THE 106-PAGE FINTECH TRENDS REPORT. T-Cash counts 20M registered users (though just 4M active users). in 2013 to 15.8%

Policies 61

Policies Lending Operations Examples 61

Filene

APRIL 28, 2017

It creates clouds of social interactions to see who is connected to who and find out the influencers among your membership to target or prioritize a connection with that may help you tell the story to others in their circle and become your brand ambassadors.

social media 28

social media Big Data Case Study Analytics 28