PYMNTS

APRIL 4, 2019

As Chipotle continues its digital efforts, the chain’s stock is having its best year since 2013, with part of the increase credited to investors liking CEO Brian Niccol , who joined the chain about a year ago after turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

NOVEMBER 26, 2018

percent of consumers, this customer base may represent a marketing opportunity for C-stores. According to Thorntons, the ability to provide consumers with a loyalty-focused mobile solution has “changed the game for our marketing efforts.”. At the same time, C-stores are innovating by expanding and enhancing their digital offerings.

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

DECEMBER 6, 2017

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

Innovation 120

Innovation Study St. Louis Google 120

PYMNTS

SEPTEMBER 12, 2019

Christopher Thomas-Moore, Domino’s vice president of global eCommerce and digital marketing, explained that the availability of these programs can go a long way toward building a company’s brand in the eyes of consumers. The initial point of contact between a brand and the customer is key to building a long-term relationship.

Branding 134

Branding Mobile Meeting Michigan 134

Bank Innovation

AUGUST 12, 2019

The Royal Bank of Canada is giving its app a millennial makeover and branding the new offering RBC Mobile Student Edition. For customers under 22 years of age, they can opt to download a student version of the app with an interface designed for younger customers. The new app features include financial literacy tools and […].

Millennials 170

Millennials Tools Branding Mobile 170

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

JULY 22, 2016

No, the only way you can get your hands on these “exclusive” bad boys is if you follow Warby Parker on Snapchat , where the brand shared a Snapchat story with its followers containing a URL taking users to a page where they could purchase the super-limited edition frames, according to TechCrunch. This is a Snapchat exclusive, after all.)”.

Branding 100

Branding social media Video Retail 100

PYMNTS

JANUARY 26, 2021

The global contactless payment market is projected to reach $18 billion by 2025, in fact, up from $10 billion last year — a nearly 12 percent compound annual growth rate (CAGR). To get the full story, download the Tracker. Deep Dive: Why Contactless Payment Offerings Are Crucial For CUs Amid The Pandemic.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

FEBRUARY 19, 2019

However, many QSRs, from Dunkin’ Brands to Taco Bell , are tuning to these digital innovations. These are just some of the ways that these companies are bringing innovative ordering and payment options to consumers in the digital age. For Baskin’ Robins, he noted that the brand continues to expand its DoorDash partnership.

Apple 174

Apple Branding Innovation Cards 174

PYMNTS

FEBRUARY 25, 2020

Admiring their work, 44 percent said they’d download the mobile card they had just created, presumably trading in their limited and fee-laden legacy bank cards. A lot of banking customers are going to switch brands this year, and services like mobile cards will be decisive for them. Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

OCTOBER 31, 2018

Before jumping head first onto the AR bandwagon, though, retailers need to ask themselves: How do AR features like these build up the brand names of the retailers that use them? Do they add value or are they frivolous marketing ploys? As we will demonstrate, the answer depends on the use case.

Retail 173

Retail Report social media Samsung 173

PYMNTS

NOVEMBER 12, 2020

Affordability is also crucial in today's environment and remains a cornerstone of the McDonald's brand,” the company statement said, going on to say it would be testing new concepts and technology to make the drive-thru experience faster. Coffee Is Ground Zero. monthly subscription in February. Not Just Loyalty.

Phoenix 206

Phoenix Illinois Video Branding 206

PYMNTS

MAY 1, 2018

Groupon , the deal website operator, announced news on Tuesday (May 1) that is buying Cloud Savings Company, the parent company of online discount code platform Vouchercloud and brand loyalty provider Giftcloud. According to Groupon, it has more than 5 million subscribers and relationships with more than 12,000 retailers and brands.

Company 100

Company Branding Maine Innovation 100

PYMNTS

FEBRUARY 7, 2020

Our team is dedicated to continuing 7-Eleven’s legacy of innovation with industry-leading digital solutions. Employees can shop at the store by downloading an app and signing up. Each Staples Connect store also has marketing and technology services, among other offerings. The company works with around 100 brands in total.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JUNE 6, 2018

They are increasingly demanding transparency, traceability and authenticity from the brands they support with their dollars. But Brown said AR could fully eliminate the barrier of packaging, enabling brands to share more than they could fit on a box, can or bottle label. AR, said Brown, could play into those consumer interests.

Branding 122

Branding social media Mobile Google 122

PYMNTS

JULY 23, 2020

The fluidity of today’s workforce has only further heightened the need for companies to pay their people in flexible and innovative ways. That includes the company’s global expansion of Dayforce into new markets, including New Zealand and Mauritius. This includes details on how to download the digital wallet and app.

Study 214

Study How To Meeting Management 214

PYMNTS

AUGUST 10, 2016

What we do know, however, is that efficiency-driving innovation will have its place, come whatever market environment,” Joshua Kempf, cofounder and CEO of online B2B industrial products distributor Gaveteiro.com.br , explained in his TechCrunch piece.

Innovation 100

Innovation Apple social media America 100

PYMNTS

FEBRUARY 24, 2020

The mobile order-ahead market continues to expand its footprint, growing by 23 percent over the past four years and now accounting for more than 3.1 For more on these and other mobile order-ahead news items, download the Tracker. billion restaurant visits and $26.8 billion in sales. Mobile Order-Ahead Developments.

Data 214

Data Fraud Mobile Florida 214

CB Insights

JANUARY 2, 2019

Download the free report to find out the top AI trends transforming the retail industry. Disrupting The CPG Industry: How Brands Can Adapt To The Future Of Packaged Goods. Always Sell The Holes: The Product Strategy CPG Brands Are Missing. Can CPG Brands Monetize The Sharing Economy? Can Food Leaders Formalize Innovation?

Trends 36

Trends Retail Report Marketing 36

South State Correspondent

APRIL 27, 2022

You can download it HERE. The total experience is the product, the user’s journey with the product, the marketing/branding, and the interaction between the users and support staff. Journey mapping with meaning – Journey mapping is not a one-time exercise or some bank marketing consultant’s final deliverables.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

MARCH 10, 2020

What instant lending innovation have shoppers fallen in love with? Between 2018 and 2019, there was a 162 percent increase in buy now, pay later (BNPL) downloads – rising to roughly six million – of the most popular new “layaway” apps by the close of last year. Here’s a hint: We’ll tell you now … and you can thank us later.

Case Study 135

Case Study Retail Millennials Branding 135

PYMNTS

NOVEMBER 27, 2019

Coach Crates has teamed with nearly 30 brands. Over the past year, Coach Crates has been focusing on adding more digital resources to its coaching hub, such as “downloadables and printables” that coaches can use in the field or with the players, Wodzisz said. A digital library could also be added in the future.

Training 159

Training Resources Tools Leadership 159

PYMNTS

OCTOBER 3, 2019

restaurant market. Many restaurants are realizing, however, that they need to provide their customers with delivery options to tap into the market’s full revenue potential, and are partnering with third-party delivery services to give customers the option to order their favorite meals, while raking in extra revenue. About The Tracker.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

JULY 16, 2019

Domino’s CEO Richard Allison said on a call with analysts that he was pleased with the second-quarter performance, but noting “we are a work-in-progress brand,” he said there have been and will always be many areas where the brand can improve. Digital Innovations. The technology is now in more than 40 company-owned stores.

US 100

US Houston Innovation Branding 100

PYMNTS

MARCH 20, 2020

Fast casuals, quick service restaurants (QSRs) and table service operations all have long been working to innovate their ordering services. The pandemic-related increase in demand will now give food brands a larger chance to test and demonstrate their new order-to-go technologies and approaches. and the U.S.

Software 174

Software New York City Management Ohio 174

PYMNTS

JUNE 26, 2019

To integrate directly into the point-of-sale (POS) systems of leading restaurant brands through Olo Rails, Uber Eats has teamed up with digital food ordering platform Olo. The Olo Rails solution helps restaurant brands publish their menus, location information and prices on participating third-party marketplaces such as Uber Eats.

Branding 108

Branding Report System Management 108

PYMNTS

AUGUST 3, 2020

Between the close of business on Tuesday and end of day on Friday, though, Barron’s reported that Alphabet, Apple, Amazon and Facebook collectively added $370 billion to their market caps. To put that three-day increase in market cap in perspective, $370 billion is more than the GDP of Hong Kong, the GDP of Singapore and roughly 4.5

Apple 234

Apple Google Online Maine 234

PYMNTS

DECEMBER 26, 2016

Because of this, there’d been a nebulous — at best — market on both the merchant and consumer side. Perhaps it wasn’t the huge breakout vendors had been predicting, but a significant start with traction in the market. We’ve seen that evolution from brands in terms of omnichannel offerings that customers actually seem to want.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

MAY 29, 2018

In a recent interview with PYMNTS, Lord said the beauty industry has seen an influx of digital customers and brands alike, pushing even legacy players to offer mobile and online features that recreate the beauty counter experience. To read the full story, download the report above. About the Report.

Report 103

Report Samsung social media Mobile 103

PYMNTS

APRIL 25, 2017

Reveal Mobile, a leading innovator in monetizing location-based audience data, announced the launch of Social Direct, a platform that enables advertising agencies, retailers and brands to leverage location-based audience data for highly targeted social media campaigns. It is a major leap forward in mobile marketing.”.

social media 116

social media Mobile Data Marketing 116

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. Innovations in apps, tech and digital payments have introduced the consumer to new ways to pay for food, and new options for where it is ordered and eaten.

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

FEBRUARY 2, 2018

Trevor Sumner, CEO of PERCH , said that people aren’t seeing TV ads anymore, and active engagement between brands and their customers on Facebook is dwarfed by the number of shoppers who pass by a store display on any given day. In short, said Sumner, marketing isn’t hitting shoppers when and where it needs to. AR Best Practices.

Branding 156

Branding Retail social media Marketing 156

PYMNTS

JANUARY 22, 2019

In a new PYMNTS interview, Karen Webster and Rich Stuppy, chief customer experience officer at Kount , talked about all the recent digital and mobile strides that QSRs have been making — and why they are still behind the curve when it comes to protecting their technology, customers and brand reputations from online criminals.

How To 144

How To Fraud Online Mobile 144

PYMNTS

AUGUST 21, 2017

JOANN Fabric and Craft Stores has shared its new mobile app with consumers which will allow people to interact with the brand on a more convenient digital level. Anyone who downloads the app will be able to shop, view project ideas, use mobile coupons and share how-to projects with other crafters.

Retail 115

Retail Video Branding Mobile 115

PYMNTS

JUNE 20, 2019

At the same time, downloads of delivery apps have surged — more than doubling — over the same period. To meet this rising demand, QSRs are tapping into ordering interfaces built into cars and reconstructing stores to make for smoother mobile pickup — along with other innovations.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

SEPTEMBER 18, 2019

The plethora of merchandise and accessories in the athletic market can be overwhelming for new runners. RunLocker works with a range of companies, from large national brands to startup-type firms that are making unique products, such as maple syrup gels in Canada. The Running Subscription Market.

social media 103

social media Exercises Innovation Maine 103

PYMNTS

MAY 25, 2016

OTI PetroSmart, an On Track Innovations subsidiary, teamed up with Fuel Telematics Solutions for a new mobile payment solution for the fleet sector that will utilize beacons and NCR technology to authenticate vehicles and identify fuel stations. That’s the message that software developers have seemingly embraced over the last month.

Software 111

Software Innovation Mobile Branding 111