PYMNTS

DECEMBER 15, 2017

Today, it’s also about telling a story and building an experience that makes customers want to shop with the brand again. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. If they’re not there, they’re losing out to other brands who are.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

MARCH 6, 2020

For example, say you’re in the market for a new car. Rizvi has retained a marketing company to focus on brand awareness and customer acquisition. “We We have a good digital strategy around social media, YouTube and a couple of other channels. For example, we’re going to have these digital billboards in Vegas.

Hawaii 141

Hawaii social media Innovation Digital Strategies 141

PYMNTS

MAY 5, 2020

Infrastructure providers are hustling to keep up with the digital shift. For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

DECEMBER 22, 2020

The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. . Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

AUGUST 6, 2020

Brands (parent of KFC, Pizza Hut and Taco Bell) saw revenue drop more than $1 billion. For example, Domino’s crushed second-quarter results, with revenues surging to $920 million and U.S. Boosting Digital Capabilities. For example, a new pay-as-you-go option will allow U.S. But the pandemic didn’t bludgeon every QSR.

Examples 108

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Independent Banker

DECEMBER 31, 2021

To harness the power of social media as an effective marketing tool, community banks should consider how paid social could amplify their digital reach. In a nutshell, paid social can drive website traffic, promote engagement, boost brand recognition and generate leads for businesses of all kinds. Paul, Minn., How to measure success.

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster. “In

ATM 158

ATM Examples Course Strategy 158

Insights on Business

MARCH 6, 2019

Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2] Digitally reinventing themselves, financial services firms are leveraging AI to achieve superior customer experiences, create new revenue streams and lower costs.

Customer Experience 195

Customer Experience System Management Digital Strategies 195

Abrigo

MARCH 6, 2017

Following the right people or organizations on Twitter, for example, can generate a steady stream of informative articles and news alerts. 11) @FinancialBrand – The Financial Brand is a digital publication focused on marketing and strategy issues affecting retail banks and credit unions.

social media 150

social media Lending Community Community Bank 150

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy.

Online 101

Online US Payments Mobile 101

Insights on Business

MAY 3, 2019

We’re beginning to see investment advisory firms expand their brands into non-financial areas such as nutrition, health, wellness and exercise, forming complete centers of influence for their clients. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

PYMNTS

NOVEMBER 1, 2017

billion Mastercard and Maestro-branded cards worldwide. He also noted the firm’s recent push to forge partnerships, particularly with PayPal , which has seen the implementation of Masterpass through Braintree to “broaden our digital acceptance footprint.” “We’ve just gone live yesterday, in fact, in the U.K. As of Sept.

Cards 122

Cards Security Branding Florida 122

PYMNTS

NOVEMBER 1, 2017

billion Mastercard and Maestro-branded cards worldwide. He also noted the firm’s recent push to forge partnerships, particularly with PayPal , which has seen the implementation of Masterpass through Braintree to “broaden our digital acceptance footprint.” “We’ve just gone live yesterday, in fact, in the U.K. As of Sept.

Retail 112

Retail Cards Security Branding 112

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

AUGUST 10, 2018

For example, Freckle IoT has launched a app called Killi , which allows consumers to “opt in and select specific pieces of personal information that they would like to share with brands in exchange for money.” Sargi Mann, executive VP and head of digital strategy and investments at Havas Media Group, told Ad Age.“Data

Online 101

Online social media Baltimore Data 101

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. Perficient: Digital Strategy Experts. Maybe not just yet.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 101

Regional Strategy Technology Innovation 101

Perficient

NOVEMBER 20, 2020

Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. For example, let’s say you sell pickup trucks. Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today.

Video 322

Video Tools Digital Strategies Marketing 322

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. Take this example, offered by Robbins: A regular customer, for one reason or another, stops visiting a certain restaurant.

Mobile 191

Mobile Operations Technology Payments 191

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. At imimobile, we’re focused on enabling the world’s top financial brands to compete with disruptors and fintech’s. Real-time SMS communications. Social channels.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

NCR

AUGUST 9, 2017

For banks, this means that having a strong mobile presence isn’t an optional extra – it needs to be fundamental to their digital strategy. Even delays of just a few seconds while waiting for a page to load can frustrate customers and lead to them abandoning a brand. Don’t forget offline integration.

Mobile 72

Mobile Examples ATM Analysis 72

Perficient

FEBRUARY 24, 2021

Examples include India and China. Examples include Colombia, Mexico, and Costa Rica. As a leading global digital consultancy, Perficient takes an “all-of-the-above” approach to global delivery, seamlessly combining offshore, nearshore, and onshore teams to deliver powerful results for our clients. Onshore : Teams within the U.S.,

Software 294

Software United States Strategy Regulation 294

CB Insights

MAY 10, 2018

For example, Bain & Company highlights a case study in which it worked with a major beverage manufacturer interested in taking more advantage of digital channels. Bain, which has helped hundreds of similar businesses undergo their “digital transformation,” has that deep operator expertise.

Strategy 78

Strategy Management Analytics Tools 78

Independent Banker

AUGUST 25, 2016

For instance, she calls Facebook “the pub” for its accessibility to connect with clients, stay top of mind for promotional events and share stories to humanize a bank’s brand. For example, a community bank may choose to spend $100 on a targeted campaign through Facebook. Expand your reach.

social media 70

social media Community Bank Community Video 70

Gonzobanker

APRIL 24, 2019

In five short years, The Financial Brand Forum has grown from startup to become the preeminent financial industry event. Digital Growth Institute ’s James Robert Lay presented a “how to” guide with a framework and examples. More Examples + Fewer Buzzwords = Always Welcome. More Examples + Fewer Buzzwords = Always Welcome.

Branding 136

Branding Conference Strategy Oregon 136

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Founded: 2013.

Innovation 78

Innovation blockchain Technology Groups 78