PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Like this one. percent.

Retail 309

Retail Online Maine Branding 309

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online.

Online 248

Online Data Retail Survey 248

PYMNTS

JUNE 18, 2018

One of the most recent experiments for direct-to-consumer eCommerce is taking place on Instagram , and, if successful, could forge a path for brands that want to sell directly to online consumers. This format created urgency and exclusivity for would-be shoppers — a key tactic for brands and retailers alike to increase conversion.”.

Branding 108

Branding Online social media Retail 108

PYMNTS

JULY 28, 2020

Brands looking to sell directly to end users need a vision for what their omnicommerce experience should be, and a plan for how they’re going to deliver something to complement their existing business instead of merely complicating it. Going DTC Without Creating Conflict . Bhatia noted that when sticky.io Bhatia noted that when sticky.io

Branding 215

Branding Retail Examples Maine 215

PYMNTS

JUNE 7, 2020

Researchers at the social network giant described how data about human conversations is the key to improve shopping chatbots, according to a technical report shared by VentureBeat. In the furniture data, a user could interact with an assistant to get recommendations for items such as couches and side tables.

Training 177

Training Retail Data Report 177

PYMNTS

APRIL 12, 2017

The need for online retailers and brands to be vigilant in the face of fraud becomes more pressing by the day — but additional authentication measures can create friction on the consumer’s end, which has a nasty habit of reducing conversion rates. XOR offers CIEB to retailers for free.

Fraud 115

Fraud Retail Online Data 115

Perficient

JULY 15, 2020

Various Enterprise clients across different verticals like Healthcare, High tech, Financial Services, Retail, Manufacturing, and Supply Chain etc. can leverage the Modern Data Platform approach. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

MAY 22, 2020

TJX reported earnings that showed a fast uptick for store opening traffic after having closed all of its retail locations globally in March, without an eCommerce shopping capability. And cosmetics is gaining online momentum as the pandemic drives cross-currents in the retail category. All this, Today in Data.

Retail 208

Retail Data Branding Online 208

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. Direct-to-consumer (D2C) brands drove into the pandemic and adapted to it to catch the digital shift.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

JANUARY 8, 2021

Bed Bath & Beyond reported that comparable digital sales increased throughout its brands at a time when the pandemic is serving as a headwind to its store traffic. In off-price retail, discount stores have experienced large sales gains and opened many new sites, while department stores have gone under or closed hundreds of locations.

Retail 142

Retail Branding Data Online 142

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. “The With sales of $3.2

Online 164

Online Retail Millennials Analytics 164

PYMNTS

NOVEMBER 16, 2020

Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. If brands want to get online, and you want to have something that looks bespoke, that’s typically going to mean paying a developer or paying an agency quite a bit of money.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

MARCH 27, 2020

And in retail, brand attributes are gaining even more importance during the pandemic as retailers communicate with shoppers, employees and landlords. All this, Today in Data. Data: 3,200: Number of new COVID-19 cases John Hopkins reported between March 6 and March 17. 94%: Share of U.S. 94%: Share of U.S.

Branding 142

Branding United States Retail Data 142

PYMNTS

DECEMBER 28, 2020

It could be argued that for the retail industry to pull off a 3 percent uptick for holiday sales this year was an astonishing feat. But even still, as Mastercard got out first with its spending data, that widely reported 3 percent uptick is a bit below what could have been lofty expectations. percent and online sales growth of 3.3

Data 260

Data Retail Online Report 260

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

DECEMBER 20, 2017

That’s a quote from department store maven John Wanamaker, illustrating a conundrum for retailers (and merchants in general): Namely, you’ve got to reach out to consumers if you are going to convince them to buy your wares. Thus, in the age of Big Data, how to ensure that time and money are well-spent? Neither is good to waste.

Big Data 234

Big Data Retail Data Fraud 234

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. That’s the key finding from a new report from Deloitte, whose data is actually lacking the May sales spike of 17 percent. is not the only country seeing the shift.

Retail 231

Retail Online Course Report 231

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. “We The Digital Embrace. Enormous Potential.

Retail 216

Retail Trends Branding Groups 216

PYMNTS

MAY 11, 2020

As retailers, especially those marked non-essential, move to digital commerce platforms they’re also finding new ways to stay in touch with customers during the pandemic. According to eCommerce automation and analytics platform Yotpo, more than 65 percent of online shoppers are browsing or buying from their mobile devices. “Our

Retail 176

Retail Branding Mobile Analytics 176

PYMNTS

JUNE 21, 2019

Airports are providing luxury brands with access to consumers with extra time on their hands who want to buy unique and unusual items they can’t find near their residences. These hubs for travel retail, which are providing an audience of on-the-go travelers as U.S. percent to attain $76 billion last year.

Retail 101

Retail Branding New York City Houston 101

PYMNTS

JULY 2, 2018

More than a store or a brand, The Sharper Image was the traditional mecca of the husbands, fathers and boyfriends along for mall trips they didn’t really want to be on, offering consolation in the form of a session in the vibro-massaging leather recliner and the opportunity to touch a plasma globe.

Branding 101

Branding Retail New York Groups 101

PYMNTS

JUNE 26, 2020

McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. Consumers are shopping online more, going to ATMs and using cash less, and showing an increased preference for contactless payments – and McNicoll thinks much of this shift will be permanent. The Rebuilding Project.

Retail 318

Retail Online Capital ATM 318

PYMNTS

JUNE 15, 2020

The pandemic’s harsh impacts on retail continue to show themselves as brands report plummeting quarterly earnings and eye additional store closings. Inditex revealed what could be a blueprint for a novel online-offline model , while Ulta Beauty appears to be mulling the same strategy. All this, Today in Data. .

Retail 150

Retail America Data Strategy 150

Bank Innovation

DECEMBER 26, 2019

N26 is building out its perks ecosystem, adding partnerships with new brands at a rapid clip. This month, the company partnered with scooter rental company Lime and online travel platform Booking.com to offer added rewards to customers who transact using their N26 debit cards.

Branding 221

Branding Cards Online Data 221

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

MAY 28, 2020

As retailers scramble to capture the digital shift, it’s easy for some overlooked details, such as unanswered customer complaints, to harm their brands. To prevent this, a new category is emerging around the area of online reputation management , with a luxury automaker among the latest brands to embrace the technology.

Mobile 141

Mobile Technology Retail Payments 141

PYMNTS

SEPTEMBER 21, 2018

Walgreens Boots Alliance and Alibaba Group Holding have announced the launch of a Boots flagship store on Tmall Global , Alibaba’s B2C platform for international brands and retailers. The partnership will offer Boots beauty brands to more than half a billion consumers in China, including No7, Soap & Glory and Boots Cucumber.

Branding 175

Branding Retail Groups US 175

PYMNTS

NOVEMBER 9, 2020

“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.

Retail 277

Retail Innovation Video Chicago 277

PYMNTS

JANUARY 21, 2019

Amazon has been heavily courting some direct-to-consumer (DTC) brands – inviting them to its headquarters , paying for dinner and letting them fill their carts with gear from Amazon Go shops. Brands also seem to dislike the general Amazon experience online, specifically how it is faceless and lacks customer service. “The

Branding 139

Branding Retail US Examples 139

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

Online 334

Online Exercises Retail Capital 334

PYMNTS

OCTOBER 1, 2020

Direct-to-consumer (D2C) hybrid brand Spiceology is on a mission to get chefs and consumers to experiment with flavor, as home cooking has become popular and eateries are beginning to rebound from COVID-19. In merchant innovation, many retailers are in the middle of a journey to digitize operations and bolster sales.

Innovation 131

Innovation Retail Data Online 131

PYMNTS

JULY 22, 2020

A new advocacy group dedicated to direct-to-consumer retail was announced this week with representation from Google and several major retailers including QVC, Brooks Brothers and Lane Bryant. It foresees a short-term evolution of retailing to an all-DTC world.

Google 150

Google Groups Retail New York City 150

PYMNTS

MARCH 1, 2019

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. They also create repeat visits to the DSW brand, where an exciting footwear assortment awaits.”. In Other Brick-and-Mortar News.

Branding 129

Branding Retail Columbus Las Vegas 129

South State Correspondent

MAY 31, 2023

In this article, we look at cell phone tracking data for about 1,000 branches across the industry to derive insights to help banks increase branch engagement and boost branch profitability. The operative question is: given online and mobile banking, what is the new role of the branch?

Data 195

Data Branch Strategies Strategy Mobile 195

PYMNTS

JANUARY 21, 2021

The COVID-19 crisis and the digital shift that it accelerated are making five lessons clear that tradition brick-and-mortar retailers must heed if they want to survive, according to Karen Webster. percent of the market for online furniture and household accessories in 2019 — a market share traditional furniture merchants would kill for.

Retail 179

Retail Branding Analysis Online 179

PYMNTS

OCTOBER 10, 2018

If data is the new oil, then it could be said that retailers are sitting on data gushers. After all, they have terabytes of data flowing across their various retail channels — and then use the insights that come from it to build better consumer experiences. It sounds elegant and obvious.

Retail 109

Retail Data Branding Customer Experience 109