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New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales

PYMNTS

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Deep Dive: The Benefits And Drawbacks Of Using SMS-Based Verification. About The Tracker.

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Early Days: AI Shows Promise And Limitations For Retailers

PYMNTS

Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer. Not so fast.

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Gap Between In-Store, Online Shrinking

PYMNTS

As retailers improve their inventory and fulfillment options, the gap between in-store and online commerce appears to be shrinking, at least according to a new report. foot traffic to retail stores saw its largest drop, 9.9 percent, in May, according to RetailNext.

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The Buyers: Omnichannel Customer’s Impact On Retailers

PYMNTS

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

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Phoenix Welcomes Online Alcohol Delivery Startup, Drizly

PYMNTS

Boston-based eCommerce alcohol delivery startup Drizly has announced its next location in Phoenix, Arizona. Partnering to deliver alcohol from local liquor stores that include Lucky’s Liquor, Gary’s Liquor and Chandler Liquors, Phoenix residents will now be able to order and receive alcohol delivery from these retailers.

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Why Health And Beauty Retailers Are Driving Digital Innovation

PYMNTS

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. Just under half — or 45.9

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How The COVID-19 Pandemic Is Driving Remote Online Notarization?s Adoption

PYMNTS

These reasons are driving a surge of interest in and use of remote online notarization (RON) services, according to James Schlimmer , managing partner of Naples, Florida-based notary firm Cottrell Title & Escrow. The COVID-19 crisis has been a catalyst for RON adoption in the United States,” Schlimmer said in an interview with PYMNTS.

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