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Today In Payments: Apple Seeks Punitive Damages Against Epic; Boston Telemedicine Company Amwell Prices IPO

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Boston Telemedicine Company Amwell Prices IPO. Amwell, the Boston-based telemedicine company, is planning to go public as the demand for virtual healthcare offerings skyrockets amid the coronavirus pandemic. New Report: A Merchant's How-To Guide To Reopening Retail Stores.

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Paytronix Offers Toast Eateries Online Ordering Integration

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Customer engagement firm Paytronix Systems said its online ordering software, using the software-as-a-service model, has what it takes to beef up food-delivery revenues. Paytronix said its online ordering saves time by taking brand information directly from Toast’s POS system, including menus and hours.

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New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales

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Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Deep Dive: The Benefits And Drawbacks Of Using SMS-Based Verification. About The Tracker.

Online 272
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Why Consumers Are Firing Traditional Retailers

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Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. When Buy Online, Pick Up In-Store Goes Horribly Wrong.

Retail 172
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Early Days: AI Shows Promise And Limitations For Retailers

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Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer. Not so fast.

Retail 203
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Clienteling Gives Retailers COVID-19 Interaction Options

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Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

Retail 130
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Ouai Prepares For Ulta Beauty Store Rollout; Reliance Industries Launches Retail Service

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Online brands are growing their presence in the physical world by bringing their products into brick-and-mortar stores. Ouai , a hair and body care brand founded by celebrity hairstylist Jen Atkin, will roll out some of its merchandise in 1,200 Ulta Beauty locations in addition to the retailer’s website on Sunday (Jan.

Retail 131