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Phoenix Welcomes Online Alcohol Delivery Startup, Drizly

PYMNTS

Boston-based eCommerce alcohol delivery startup Drizly has announced its next location in Phoenix, Arizona. Partnering to deliver alcohol from local liquor stores that include Lucky’s Liquor, Gary’s Liquor and Chandler Liquors, Phoenix residents will now be able to order and receive alcohol delivery from these retailers.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Opportunity #1: When opening a new account. And those abandonment rates?

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New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales

PYMNTS

Retailers, in particular, are wary of adopting 2FA because of the frictions the method can present, and their fears are not without merit. Technology giant IBM and Dublin-based client lifecycle management solutions company Fenergo recently partnered to use AI and analytics on the IBM Cloud to help FIs more easily onboard customers.

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Are Retailers Ready For Amazon?s Prime Time?

PYMNTS

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. I’ve been a Whole Foods shopper since I moved to Boston 17 years ago for the same reasons that each of you may be too: organic meat, seafood, produce and foods, great bread and cheese and a fun vibe. Prime Time at the Grocery Store.

Retail 156
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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Opportunity #1: When opening a new account. And those abandonment rates?

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How QSRs Are Enhancing The Dining Experience With Digital Innovations

PYMNTS

To enhance diners’ experiences in quick-service restaurants (QSRs), managers are utilizing digital innovations, enabling everything from faster orders to more efficient kitchens. More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index.

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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

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