PYMNTS

JUNE 13, 2017

Diebold Nixdorf , the connected commerce technology company and Samsung SDS America announced they are teaming up to show how integrating advanced mobile technology — such as facial recognition — and the self-service channel can result in enhanced security and an improved consumer experience.

Samsung 119

Samsung ATM Austin Security 119

PYMNTS

JULY 31, 2019

In an effort to make Singapore’s three million monthly cash withdrawals more digital, OCBC Bank has rolled out QR codes that customers can use at any of its 655 ATMs, the company said in a press release on Wednesday (July 31). Additionally, a physical ATM card can be skimmed while a mobile device cannot, the company said. “As

ATM 108

ATM Mobile blockchain Fraud 108

PYMNTS

MAY 28, 2020

Welcome Technologies , which works to aid immigrants as they integrate into life in a new country, is partnering with Green Dot for the PODERCard, which will help U.S. Hispanic immigrants access digital banking services, according to a press release. Less than half of U.S.

Mobile 248

Mobile US FDIC Survey 248

PYMNTS

NOVEMBER 8, 2017

Since smartphones haven’t learned how to print paper money, people still must turn to ATMs for that. In fact, the number of ATMs in the U.S. On top of that, they want better security and ease of use, including new technologies like biometric authentication and more granular functions like specifying bill denominations.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Consumers expect secure and fast access to digital tools. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. O’Donnell noted that the CU is shifting toward self-service for two reasons. “If

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

JULY 3, 2019

Digital challenger banking startup Airfox has announced a partnership with Mastercard Brazil to expand the availability of low-cost banking solutions, according to a release by the company. Airfox’s push toward inclusion is apparent in its Brazilian banking service called banQi, which is free.

Digital Banking 100

Digital Banking ATM America Security 100

NCR

OCTOBER 13, 2017

As easy as it might be to perceive a big divide between the modern-day mobile space and more traditional, physical banking via the branch and ATM , it’s becoming increasingly clear that these channels can function in harmony and complement one another. Bringing the ATM and mobile together.

ATM 96

ATM Innovation Mobile America 96

PYMNTS

MAY 4, 2017

Among the core reasons for this: The perception that the use of cash was more secure. There’s an immediacy aspect of cash,” Bailey said, whether done at the teller in a branch or increasingly at the ATM. Another lure, according to Pierce: “Being able to budget their money.”. Cash as a Budgeting Tool.

ATM 192

ATM Millennials United States Study 192

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

JUNE 28, 2018

But the recent thefts, along with other attempted and completed cyberattacks, demonstrate why payments officials in the region are expressing fresh concern about financial security there. The lack of security cooperation between bankers and regulators also comes up for blame. Fraud is a Top Worry. But that may now change, he said.

America 102

America Security Miami Conference 102

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 In-Branch Technology. ATMs Get Smarter. Bringing Banking to the Cloud.

ATM 127

ATM Video Survey Chicago 127

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Hindrances to Digital-First Implementations.

ATM 151

ATM Fraud Study Regional 151

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. Another factor to consider is enhancing security. Customers at the core.

Video 97

Video Digital Strategies Digital Banking Security 97

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. Treasury management provider Dragonfly Financial Technologies launched independently from an ACI Worldwide sale. Jack Henry expanded its partnership with SMA Technologies.

Fintech 103

Fintech Software Illinois Lending 103

PYMNTS

JULY 31, 2020

The ability to use ATMs from any other FI without restrictions is also a draw for 34.8 Some digital technology providers have differing views of challenger banks’ threats, however. CUs hold a competitive advantage over challenger banks: members’ perceptions of greater data security and deeper trust.

ATM 156

ATM Digital Banking Online Mobile 156

ZootBlog

FEBRUARY 12, 2016

The experience left me wondering, with today’s technology how could this be possible. There seemed to be several pain points in this lengthy process—from a lack of updated technology to systems that don’t talk to each other. It simply required the verification of two small deposits into the new account for security reasons.

Community Bank 63

Community Bank Community Technology ATM 63

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. NPCI will assist workers with using the local payment network Rupay, which operates with ATMs, point of sales (POS) devices and eCommerce sites.

Fintech 130

Fintech ATM National Maine 130

Gonzobanker

DECEMBER 8, 2021

Digital Security. This continued to be a hot area with several deals including: TransUnion’ s acquisition of identity analytics provider Neustar Mastercard acquired digital identity provider Ekata Canapi Ventures invested in security/behavior analytics firm Neuro-ID The aforementioned DefenseStorm funding round.

Fintech 213

Fintech Los Angeles Lending Analytics 213

Bobsguide

JUNE 3, 2022

The new Banca Carige smart branches operate in parallel with the traditional network and utilise greater automation and innovative digital banking capabilities enabled by Auriga’s #NextGenBranch solutions. It also enables Banca Carige to optimize highly skilled personnel and deploy staff to more valuable activities.

Video 78

Video Customer Experience Operations ATM 78

PYMNTS

JUNE 1, 2017

According to a report , consumers in the country will be able to register for the service via their fingerprint in banks that are linked to Eazy’s network. After that, they can use their fingerprint at any ATM or point of sale terminal instead of using a card. This new technology will allow U.K.-based According to Finextra, U.K.-based

Payments 100

Payments ATM System Report 100

PYMNTS

APRIL 2, 2019

MOXY bank , preparing to be one of the first new community banks to launch in the U.S. in decades, has announced that it is working with technology solutions company NYMBUS to integrate its core digital banking and payment services. Mauldin said in a statement.

Community Bank 117

Community Bank Community FDIC Washington 117

PYMNTS

APRIL 10, 2020

As he told Webster, taking an individual’s relationship with their financial institution (FI) as an example, an omnichannel experience (at a high level) offers the ability to interact with the FI in the physical or digital realm using any device. Mindset and Technology Shifts. may be more comfortable with desktops, Samy offered. “We

Examples 168

Examples Mobile Security Technology 168

PYMNTS

JANUARY 27, 2020

“Accounts opened through N26 also have no hidden fees and offer access to a network of over 55,000 Allpoint surcharge-free ATMs. The banking app also offers security features that include the ability to set a spending limit, to lock lost or stolen cards and to turn international charges on or off. CEO, N26 Inc.

User Experience 141

User Experience ATM Mobile Branding 141

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. They don’t necessarily have a [deep] security background. They might want to innovate, but take shortcuts on security.”

Mobile 184

Mobile UX Security Fintech 184

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. The humble ATM celebrated its 50 th birthday in June 2017.

ATM 76

ATM Fraud Industry Security 76

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Twelve years later, however, mobile banking has become ubiquitous across much of the global financial ecosystem. Alexander said.

Mobile 123

Mobile ATM Innovation Strategy 123

ATM Marketplace

FEBRUARY 7, 2019

As director of technology at BMO, Kader Sakkaria asks himself two questions almost daily: "How do we create a better customer experience?"; and "How do we deliver it more securely?"

Digital Banking 48

Digital Banking Customer Experience Security Technology 48

PYMNTS

JUNE 21, 2019

The customer isn’t just looking for a slick app on mobile devices, over the phone, at a branch on a desktop or at an ATM. They want it to be easy and intuitive, and to assume it will be safe and secure. The member wants a consistent experience that follows them, whenever and however they tap into it. Using Data To Build What’s Next.

Fintech 163

Fintech Fraud ATM Data 163

PYMNTS

OCTOBER 6, 2020

In an interview with PYMNTS, Melissa Jankowski , head of debit and ATM services at FIS , said that as cancellations and postponements mount, financial institutions (FIs) and merchants can be proactive in reaching out to customers in anticipation of disputes – and can effectively battle scammers, too.

Fraud 205

Fraud Exercises Examples New York 205

PYMNTS

MAY 10, 2019

It is hard to argue, after five decades in existence, that the ATM hasn’t been an overwhelming success as financial products go — in fact, it has changed the face of how consumers interact with banks. Can we use a combination of technology to overcome those hurdles? The question is, why does the customer have to do that?”

ATM 148

ATM Software Operations System 148

PYMNTS

SEPTEMBER 10, 2018

Digital banking platform BankMobile , a subsidiary of Customers Bank , has announced a new partnership with 36 U.S. They can then spend those funds on tuition, textbooks or other expenses, and even use 55,000 fee-free AllPoint ATMs to make deposits, transfers and withdrawals. colleges and universities, for example.

Mobile 100

Mobile Arkansas ATM Tools 100

PYMNTS

APRIL 4, 2019

The Citi study referenced above, for example, found 87 percent of Americans would still trust traditional banks more than non-bank financial institutions. And those relationships, she noted, are an excellent starting ground for succeeding with innovations “where other technology platform have recently failed.”.

Mobile 169

Mobile Study Security social media 169

NCR

JANUARY 29, 2018

Interconnectivity, speed and security. Announcing its plans to modernize Hong Kong’s banking system, the HKMA placed an emphasis on the interconnectivity of services, as well as mobility, speed, simplicity and security. The app-based currency will function by using QR codes that can be scanned in stores.

Payments 70

Payments ATM Innovation Regional 70

Celent Banking

JULY 6, 2016

The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. At ATMs – it contributes to skimming fraud. In digital customer acquisition – it contributes to unacceptably high abandonment rates.

Branch Design 113

Branch Design Survey New York ATM 113