Insights on Business

FEBRUARY 13, 2019

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Financial management. Day-to-day tasks.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . An API-Driven Fix To Digital-First Banking . The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

NCR

OCTOBER 13, 2017

In today’s increasingly dynamic, multi-channel financial services industry, providers should always be looking for ways to break down barriers between the various methods consumers use to manage their money. Bringing the ATM and mobile together. The issuing bank funds a virtual card.

ATM 96

ATM Innovation Mobile America 96

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. A driver of change.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

PopularBank

SEPTEMBER 23, 2020

Joseph Culotta Brings More Than 18 Years of Leadership and Wealth Management Expertise to Popular Bank. NEW YORK, NY – September 15, 2020 – Popular Bank , a subsidiary of Popular, Inc. We are thrilled to welcome Joe to our Wealth Management leadership team to head our Popular Investments business,” said Ford. “We

Management 52

Management Leadership New York New Jersey 52

Gonzobanker

JUNE 7, 2023

In mid-May, a digital bank account for the 62+ crowd debuted in the United States. At first glance, the account resembles plenty of others – free ATM access at thousands of locations, no monthly fees and no minimum account balances. It’s only a matter of time for retirees to get a rewrite of digital banking.

Los Angeles 133

Los Angeles Fintech Digital Banking Tools 133

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. Treasury management provider Dragonfly Financial Technologies launched independently from an ACI Worldwide sale. Finastra partnered with Glia for digital customer service.

Fintech 103

Fintech Software Illinois Lending 103

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 ATMs Get Smarter.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

MARCH 1, 2020

The payroll software makes it easier for companies to manage workers’ salary information. “It This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security.

Fintech 130

Fintech ATM National Maine 130

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

Gonzobanker

DECEMBER 8, 2021

Digital Security. This continued to be a hot area with several deals including: TransUnion’ s acquisition of identity analytics provider Neustar Mastercard acquired digital identity provider Ekata Canapi Ventures invested in security/behavior analytics firm Neuro-ID The aforementioned DefenseStorm funding round.

Fintech 213

Fintech Los Angeles Lending Analytics 213

PYMNTS

JULY 31, 2020

The ability to use ATMs from any other FI without restrictions is also a draw for 34.8 Some digital technology providers have differing views of challenger banks’ threats, however. CUs’ mobile apps and online banking platforms can connect members with CU representatives for personal, one-on-one experiences, for example.

ATM 156

ATM Digital Banking Online Mobile 156

Bobsguide

SEPTEMBER 5, 2022

The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Another factor to consider is enhancing security. Banks therefore need protected, secure, and resilient infrastructure.

Video 97

Video Digital Strategies Digital Banking Security 97

Bobsguide

JUNE 3, 2022

The new Banca Carige smart branches operate in parallel with the traditional network and utilise greater automation and innovative digital banking capabilities enabled by Auriga’s #NextGenBranch solutions.

Video 78

Video Customer Experience Operations ATM 78

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. They don’t necessarily have a [deep] security background. They might want to innovate, but take shortcuts on security.”

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

FEBRUARY 13, 2020

To bring digital transformation to banks, and to help them bring their assets to the “digital-first” consumer, look to the platform. Brown said the company has been working to become a software company, with digital-first banking firmly in the crosshairs. Looking At Open Banking.

Millennials 231

Millennials Digital Banking Mobile Course 231

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

PYMNTS

SEPTEMBER 10, 2018

Digital banking platform BankMobile , a subsidiary of Customers Bank , has announced a new partnership with 36 U.S. In a recent interview, Andrew Crawford, head of BankMobile’s disbursements business, claimed the partnership would give students a more convenient way to manage their loan funds and tuition payments.

Mobile 100

Mobile Arkansas ATM Tools 100

PYMNTS

MAY 10, 2019

It is hard to argue, after five decades in existence, that the ATM hasn’t been an overwhelming success as financial products go — in fact, it has changed the face of how consumers interact with banks. That is not to say the era of automation is ending the teller, Engel added, nor does it mean the concept of the bank branch is over.

ATM 148

ATM Software Operations System 148

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Though narrow in feature and scale, those initial apps put personal finance management at users’ fingertips. Alexander said.

Mobile 123

Mobile ATM Innovation Strategy 123

Celent Banking

JULY 6, 2016

I have so many to manage, I use Trend Micro’s Password Manager to ease the pain. Banks shouldn’t stop there, however. In a June 21 New York Times article , Tom Shaw, vice president for enterprise financial crimes management at USAA was quoted as saying, “We believe the password is dying.

Branch Design 113

Branch Design Survey New York ATM 113

MyBankTracker

NOVEMBER 19, 2020

They may be missing out given that CIT Bank is quietly offering some very attractive products that have competitive deposit rates and very low fees. Here’s an overview of CIT Bank’s most notable offerings and how it may be a better bank for your money. No monthly fees on deposit accounts No physical branch locations.

Banking 2020 52

Banking 2020 ATM Online Marketing 52

Jeff For Banks

MARCH 14, 2020

Our branch bankers, relationship managers and contact center teammates are all committed to working with our clients to reduce financial stress during this challenging and uncertain time. Contact Information: BBT.com Find up-to-date branch hours and other information to manage your accounts 800.BANK.BBT

ATM 78

ATM Policies US Management 78

MyBankTracker

AUGUST 5, 2020

To provide greater convenience to members, PSECU offers consumer-friendly ATM access and anytime, anywhere digital banking tools. ATM Access. PSECU members have access to nearly 30,000 surcharge-free ATMs nationwide under the CO-OP network. With the fee rebates, members have more flexibility to use any nearby ATM.

Pennsylvania 52

Pennsylvania ATM FDIC Cards 52

PYMNTS

MAY 29, 2020

They have long focused on detecting attacks that target particular products or channels, such as bad actors using stolen credit cards or data to take over online banking accounts. One FI reported that an omnichannel approach to assessing its riskiest digital transactions helped it detect attempted fraudulent logins 3.6

Fraud 132

Fraud Analysis Tools Cards 132

PYMNTS

OCTOBER 8, 2019

come from all over the world, though Latin America and Asia are the leading contributing portals, and they work in every vertical – though migrant workers more often work in service sector jobs than management positions. Foreign workers in the U.S. The median weekly earnings of foreign-born, full-time wage and salary workers was $758.

Community 126

Community United States Meeting Houston 126

PYMNTS

NOVEMBER 1, 2018

Consider a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Banks have that base of trust, and the ability to engage with customers,” Oosthuizen added.

Fintech 191

Fintech UX Mobile FDIC 191

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

OCTOBER 8, 2019

come from all over the world, though Latin America and Asia are the leading contributing portals, and they work in every vertical – though migrant workers more often work in service sector jobs than management positions. Foreign workers in the U.S. The median weekly earnings of foreign-born, full-time wage and salary workers was $758.

Community 116

Community United States Meeting Houston 116

PYMNTS

JULY 16, 2018

We have investigated the matter thoroughly, addressed the cause and, as a precaution, have implemented additional security measures,” Macy’s said in an emailed statement. Macy’s was able to confirm that social security numbers were not accessed — but that data like birthdays and addresses might have been.

Cards 100

Cards Data Digital Banking Retail 100

PYMNTS

OCTOBER 6, 2017

In an interview conducted by PYMNTS’ Karen Webster with Brian Bailey, managing director for North America at Cardtronics , the discussion turned to why and how cash has remained so sticky. That environment renders digital banking inaccessible. In addition, 80 percent of respondents use cash each month.

United States 119

United States Study Cards FDIC 119

PYMNTS

MARCH 7, 2019

Most have heard of application programming interfaces (APIs), no doubt — and new offerings rolled out on a (seemingly) daily basis that, for example, let consumers manage all their far-flung accounts across a single interface, with “plug and play” functionality allowing banks to implement new software on top of existing tech infrastructures.

ATM 194

ATM Innovation Payments blockchain 194

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. Editor’s note: This week, annual interest on EQ Bank’s EQ Savings Plus account was changed to 2.25 Demographics, shmemographics.

User Experience 100

User Experience Digital Banking Customer Experience System 100