PYMNTS

JANUARY 20, 2020

Outlook India recently reported that SMBs in the country are seeking a government initiative to require government departments and large firms to disclose details behind all invoices that are 45 days past due, with community social media platform LocalCircles leading the charge in an effort to improve local SMBs’ cash flow.

Payments 237

Payments social media Report Analysis 237

PYMNTS

FEBRUARY 28, 2020

You’re blowing up on social media for all the wrong reasons. And to top it off, you have a major product extension on the books with millions in media behind it. In these days of AI-driven sentiment analysis it will be easy to see if the timing is necessary or disastrous for Corona. You’re Constellation Brands.

Case Study 211

Case Study Branding Study social media 211

Perficient

NOVEMBER 23, 2020

In today’s digital ecosystem, the user journey really begins either on an app or social media, Google results, or another website. So, we leverage qualitative tools like Hotjar to do a behavioral analysis. After doing this analysis, we will then be able to understand why users may or may not be converting.

Marketing 309

Marketing Video User Experience Google 309

PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 100

Retail Study social media Millennials 100

PYMNTS

OCTOBER 1, 2020

Confident risk analysis can seem hard to come by when the world goes off its commercial axis, as it has been this year. Consumers in the MENA region have been flocking to online channels since the pandemic’s onset and businesses have followed suit by deploying new digital payment capabilities and offerings,” the Guide states.

Regional 130

Regional Regulation social media Security 130

PYMNTS

NOVEMBER 5, 2019

When it comes to financial services, some 40 percent of those firms are the “furthest along” in the use of advanced data analysis to spark innovation — that makes financial services among the top industries when measured by the practice, behind pharmaceutical and medical companies, at 43 percent. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

Social Assurance

OCTOBER 29, 2021

Social Assurance’s Marketing and Compliance Report provides an analysis of the financial services industry and explores trends for the upcoming year. As the financial services sector continues to adapt to the massive digital disruption, our survey results showed some impressive statistics about Marketing and Compliance technology.

Compliance 15

Compliance Survey Marketing social media 15

Perficient

SEPTEMBER 9, 2020

Creating true-to-life personas requires research and analysis, including interviews, surveys, focus groups, and quantitative analysis of online and offline behaviors. Behaviors: Buying Styles and Hesitations, Social Media and Technology Use. To complement the personas, we develop journey maps.

Google 429

Google social media Branding Guidelines 429

PYMNTS

MAY 6, 2019

That is what the latest data from analytics firm Ghost Data strongly indicated, anyway, as its survey of the site has found it is becoming one of the internet’s favorite breeding grounds for the illegal sale of counterfeit fashion items. That is a 171 percent increase from Ghost’s 2016 analysis. million Instagram stories per month.

social media 123

social media Branding Survey Report 123

PYMNTS

MARCH 28, 2016

million digital files can be accessed by an employer on any employee , regardless of that employee’s role in the company, found new analysis from Varonis. Varonis even found one company with more than 2 million files with sensitive information (credit card, Social Security and account numbers) accessible to anyone on the company network.

social media 100

social media Payments Millennials Survey 100

PYMNTS

NOVEMBER 4, 2020

Many news organizations have retreated and cut staff as the world has shifted how it gets its news from traditional media companies to Facebook, Twitter and other social media platforms. A recent survey by PYMNTS and Recurly found that digital media services subscribers have the highest cancellation risk at 17.5

New York 183

New York social media Survey Chicago 183

South State Correspondent

AUGUST 15, 2022

Basic Customer Data Analysis – The Big 4 of Customer Experience. Customer reviews on Yelp/Google, survey results, chat transcripts, and social media comments. Improvement starts with better empathy, and empathy can be turbocharged by “walking a mile in the customer’s shoes.” Review Qualitative Data.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

AUGUST 15, 2022

Basic Customer Data Analysis – The Big 4 of Customer Experience. Customer reviews on Yelp/Google, survey results, chat transcripts, and social media comments. Improvement starts with better empathy, and empathy can be turbocharged by “walking a mile in the customer’s shoes.” Review Qualitative Data.

Customer Experience 195

Customer Experience Training Strategy social media 195

Abrigo

MAY 24, 2016

Growing numbers of accountants are now employing user-friendly technologies to solve everyday challenges, including social media management, building more effective websites, automating analysis and even strengthening client relationships. What is behind this growing trend? These statistics are important for you.

Technology 150

Technology social media Software Leadership 150

PYMNTS

DECEMBER 22, 2016

Researchers at cybersecurity analytics company RedSeal released a survey this month that explores why businesses aren’t adequately approaching their security strategies, and it comes in the context of new data from IBM Security that finds U.S. Meanwhile, 20 percent cited a lost device for the cause of a breach.

Security 100

Security social media Compliance Survey 100

PYMNTS

DECEMBER 4, 2018

The latest analysis from Bank of America , published on Monday (Dec. In a survey of 1,000 small business owners in the U.S., According to the survey, employee turnover has affected nearly one quarter of all SMBs. Nearly the same (23 percent) said they are using social media more actively in their hiring efforts.

America 125

America social media National Policies 125

PYMNTS

FEBRUARY 20, 2019

million from social media account hacks between April and September 2018, shedding light on another rising cyberthreat for SMBs. Other analysis has suggested that small businesses often wait until a high-profile attack — like 2017’s WannaCry — makes headlines to wake up to the threat of cyberattacks.

Resources 140

Resources social media Tools Policies 140

South State Correspondent

AUGUST 31, 2022

Thus, if you are using document intelligence to review social media posts or survey results and a customer discusses “trouble opening an account,” the AI can infer that it is talking about a deposit account, not a loan or merchant credit account. Putting This into Action.

Training 448

Training Data Examples Taxes 448

PYMNTS

APRIL 15, 2016

The key to stanching such attrition that is signaled by the Gallup survey? He likened the process here, with a focus on B2B relationships, to the fabled Six Sigma techniques and analysis that help manufacturers gain insight in how to improve their processes. A poor reputation can offer warning signs of poor performance.

social media 100

social media Data Analysis Software 100

PYMNTS

AUGUST 9, 2018

Financial institutions were the most common phishing targets during that period, accounting for 40 percent of attacks, followed by digital transaction providers (20 percent), large tech companies (10 percent), major health insurance providers (10 percent), cloud storage providers (10 percent) and social media platforms (10 percent).

Survey 111

Survey social media Online Data 111

PYMNTS

MAY 18, 2017

New analysis from American Express and foreign exchange firm OFX reveals stark contrasts in SME optimism at home versus abroad. As they look to grow, business owners plan to increase capital investments, hire staff and increase usage of low cost methods like social media to attract new customers.”. is on the rise.

social media 100

social media Analysis United States National 100

PYMNTS

MARCH 7, 2016

50 million businesses have Facebook pages , and the social media giant is launching a new initiative to tap into that customer base. 70 percent of B2B invoices are paid late across the globe, says new analysis from MarketInvoice. At least their jobs report was optimistic. PYMNTS breaks down all of the week’s data below.

Lending 100

Lending Survey social media Dallas 100

NCR

FEBRUARY 12, 2018

Indeed, a recent survey by Accenture found that in the UK, the likes of online retailers, tech firms and social media companies have a lot of work to do if they are to convince customers to share their details.

social media 70

social media Innovation Meeting Data 70

PYMNTS

MAY 25, 2017

Half of companies surveyed are lacking digital skills that researchers dubbed were “essential” for the success of their companies. That includes website creation, SEO, social media and SME software development. Reports and Zeqr both pointed out the U.K. A report from the U.K. being left behind,” the report concluded.

social media 109

social media Management Training Report 109

Filene

JUNE 21, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Chicago 45

Chicago social media Illinois Innovation 45

Filene

MAY 23, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Dallas 28

Dallas social media Innovation Digital Strategies 28

PYMNTS

JANUARY 31, 2018

Fifty-five percent of shoppers start their buying research on Amazon, according to a BloomReach survey. Furthermore, half of shoppers said they rely mainly on Amazon for reviews, a Market Track analysis found. Perhaps more social media. Since then, their review platform has become a big draw.

Retail 112

Retail Millennials social media Strategy 112

Filene

FEBRUARY 20, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

social media 28

social media DC Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Chicago 28

Chicago social media Innovation Digital Strategies 28

Filene

JANUARY 29, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Denver 28

Denver social media Innovation Digital Strategies 28

Filene

DECEMBER 14, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Portland 28

Portland social media Innovation Digital Strategies 28

Filene

DECEMBER 1, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

NOVEMBER 15, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Nashville 28

Nashville social media Innovation Digital Strategies 28

Filene

OCTOBER 24, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Sacramento 28

Sacramento CA social media Innovation 28

Filene

SEPTEMBER 21, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

social media 28

social media Connecticut Innovation Digital Strategies 28

Filene

AUGUST 10, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

JULY 26, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Fresno 28

Fresno CA social media Innovation 28