PYMNTS

NOVEMBER 17, 2016

Social media has taken on a life of its own — so much so that a new survey finds a lot of consumers value their life online at $100,000 to priceless. That may be particularly scary since Forbes reported that Mark Zuckerberg of Facebook got his social media accounts hacked for the third time in 2016.

social media 100

social media Security Company Survey 100

The Financial Brand

SEPTEMBER 14, 2023

This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand. Nearly 9 in 10 community and regional banks are active on social media, but they lag on using it for sales. Meanwhile, examiners are keeping tabs.

social media 35

social media Community Bank Community Regional 35

Payments Dive

APRIL 26, 2018

adults surveyed, mobile banking app use ranked third (31 percent) behind only social media (55 percent) and weather apps (33 percent), respectively. Of the 2,000 U.S.

social media 326

social media Mobile Study Survey 326

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

social media 40

social media Training Tools Video 40

PYMNTS

FEBRUARY 10, 2020

In the February Digital Identity Tracker , PYMNTS explores the latest developments in the world of digital IDs, including digital driver’s license initiatives around the country, biometric solutions for credit cards and the growing danger of fake profiles on social media. Deep Dive: How Fake Profiles Endanger Social Media Networks.

social media 236

social media Colorado Louisiana Security 236

William Mills

MARCH 23, 2017

Social media has become an extension of an organization’s brand, and there are many aspects fintech organizations should consider as they build their online presence and brand identity. In our article, Social Media: The Basics , we offer best practices for addressing negative comments and increasing engagement.

social media 46

social media Fintech Branding Trends 46

Bank Innovation

MAY 3, 2017

Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too. More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S., conducted by digital marketing technology company Netsertive.

social media 239

social media Study Survey Online 239

PYMNTS

FEBRUARY 3, 2020

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 At least one recent survey shows that the potential is awakening in 2020. It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI.

social media 144

social media Branding Survey Strategy 144

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express.

Survey 103

Survey Millennials social media Training 103

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

William Mills

SEPTEMBER 23, 2021

According to a survey of more than 500 college students done by Zogo , 76% of respondents did not know what a credit union was. Consistently sharing the right content on the right platform will boost credit unions’ education and membership efforts. Credit unions have lost a lot of ground with Gen Z and millennials.

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social media Millennials Marketing Maine 65

PYMNTS

OCTOBER 22, 2018

Instagram, the photo-sharing social media network operator owned by Facebook, has surpassed Snapchat as the most frequented social media platform among teenagers. for its annual survey, which is in its third year. The average age of the survey respondents is 16. Nike came in second place at 5 percent.

social media 143

social media Survey Branding Apple 143

Jeff For Banks

AUGUST 1, 2011

Financial Brand August 2010 Survey of Banks Social Media Presence [link] Frank Sorrentino’s (Twitter: @franksiii) Blog [link] Susquehanna Bank’s blog [link] Chase’s Community Giving Facebook page [link].

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social media Branding Survey Community 73

PYMNTS

JUNE 1, 2018

A survey shows that more U.S. A new Pew Research Center survey found that 51 percent of U.S. teens ages 13 to 17 say they use Facebook — a decline from the Center’s last survey of teen social media use in 2014-2015. teens are using YouTube , Instagram or Snapchat over Facebook.

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social media Survey Groups Online 101

PYMNTS

FEBRUARY 4, 2020

Amazon , in one case, had to close its Spark social shopping entry last year – but multiple market dynamics could drive growth for social shopping in 2020. Data: 2019: The year Amazon shuttered its Spark social shopping entry. All this, Today in Data. 9.2B: Approximate amount spent on eCommerce orders on Cyber Monday.

social media 130

social media Survey Data Marketing 130

Celent Banking

OCTOBER 15, 2014

Celent recently surveyed about 100 North American banks and credit unions to understand the state of analytics adoption and the drivers behind its growth. The survey found that just 29% of responding financial institutions thought their organizations were highly data-driven. But are they? Lack of Leadership.

Survey 202

Survey Data Analytics Leadership 202

PYMNTS

AUGUST 30, 2017

Although it’s no secret that social media platforms such as Snapchat , Facebook and Instagram have a strong affect on fashion trends, it may be surprising to see just how robust that impact actually is. Capturing Gen Z.

social media 155

social media Report Study Trends 155

PYMNTS

SEPTEMBER 30, 2019

A recent study about how people respond to scammers shows that consumers are more likely to become victims on social media and online marketplaces than over the phone, The Wall Street Journal reported on Sunday (Sept. Researchers found that the majority of consumers fell prey to scammers on legitimate websites and social media. .

Study 145

Study social media Online Fraud 145

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

Bank Innovation

DECEMBER 5, 2016

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Consumers aren’t quite at the point where they prefer chatbots to humans—but according to a new study conducted by enterprise software company Aspect, that could very soon change.

Survey 150

Survey Software Study Company 150

PYMNTS

JANUARY 3, 2019

You can be sure that one area of regression involves social media. New research, in fact, supports that idea — specifically, the high value that consumers attach to Facebook , and the high cost it would take to make them leave the social media platform. But that doesn’t mean consumers plan to leave Facebook anytime soon.

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social media Study San Francisco Data 186

Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. That’s a whole lot of consumers, all of whom come with unique expectations, needs, and data. And those consumers desire digital experiences that are personalized and meaningful.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Colleagues now engage in philathropic and social activites through technology like video calls, Microsoft Teams , and social media. Louis’ best midsize companies to work for. “I ” Jason Hudnall , general manager. The Significance of Being Named a Top Workplace in 2020.

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

MAY 27, 2020

The company announced yesterday (May 26) that it will partner with Widewail, an automotive reputation management and social media engagement solution. Feedback collected from CarGurus’ shopper surveys showed that nearly 70 percent of car buyers check online reviews before contacting a dealer.

Online 151

Online Management social media Branding 151

PYMNTS

SEPTEMBER 15, 2020

Facebook will dole out millions in cash and advertising credits to small businesses across India, while also helping merchants launch online gift cards, as the social media giant pushes deeper into the country’s fast-growing eCommerce sector. In a Tuesday (Sept.

social media 157

social media Cards Survey Online 157

PYMNTS

JULY 18, 2017

It also turns out the much-vaunted social media generation is less inclined to use social media than you’d think. Perhaps we should not be all that surprised at the findings, or that social media has a way to go before becoming banking itself becomes truly “social.”

Millennials 144

Millennials social media Survey Online 144

PYMNTS

JANUARY 14, 2021

Forty-two percent of respondents report using mobile apps as their main source for financial education, and 36 percent report using social media to learn about financial products. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.

Video 224

Video social media Millennials Data 224

PYMNTS

APRIL 17, 2020

Those were quantified yesterday in a new Internet Advertising Bureau survey that shows a steep decline expected in ad spending across digital media. The IAB surveyed more than 200 U.S. media properties programmatic providers and media platforms. By nature of its membership, TV was not heavily represented.

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social media Survey Google Branding 188

PYMNTS

MARCH 2, 2020

While retailers have to be concerned about comparative sales, consumer spend and ticket size, Christine Moorman , a Fuqua marketing professor and director of the prestigious annual CMO Survey , believes those should be only part of – not all of – the series of KPIs that drive any eCommerce or brick-and-mortar retail business.

Customer Experience 151

Customer Experience Retail social media Survey 151

PYMNTS

MARCH 13, 2017

70 percent of SMEs didn’t use tax software in 2016 , found Office Depot in its most recent Small Business Index survey. The statistics were published last week from BDRC Continental, which surveyed 100,000 U.K. surveyed said their accounting software is integrated with an invoicing and payments solution. small businesses.

Financial Technology 127

Financial Technology Technology social media Taxes 127

PYMNTS

MARCH 28, 2016

The younger the procurement official, the more likely they are to migrate towards digital channels, like websites and social media platforms, to source goods and services for their companies. That’s according to new research from Sacunas, which found that a new generation of professionals is shaping the evolution of eProcurement.

Millennials 100

Millennials social media Survey Case Study 100

PYMNTS

SEPTEMBER 12, 2017

The companies recently released a survey based on 503 B2B buying companies, conducted in June. The survey also found that the younger the professional, the more likely they are to use social media sites as a source of information in the eProcurement process.

Millennials 123

Millennials social media Case Study Survey 123

PYMNTS

AUGUST 1, 2017

Research from MYOB for its most recent Business Monitor survey found small businesses are preparing for some major technology investments. Another technology in focus within MYOB’s report is social media. Surprisingly, only about a fifth of SMEs surveyed said they have a social media presence.

Innovation 118

Innovation social media Survey Tools 118

Independent Banker

MARCH 31, 2022

Like many of your banks, it celebrates with the community—whether it’s chocolates on Valentine’s Day, tree trimmings at Christmas or pumpkin carvings at Halloween—and captures a snapshot of those activities on social media. Sharing our stories is as simple as documenting what we’re already doing.

Oklahoma City 161

Oklahoma City social media Memphis Community 161

PYMNTS

NOVEMBER 26, 2018

billion, according to surveys commissioned by the company. In addition to supporting brick-and-mortar businesses, 41 percent of consumers surveyed said they shopped small businesses online. Small business owners surveyed said they count on an average of 29 percent of annual sales to happen during the holiday season.

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social media Survey National Community 193

PYMNTS

JANUARY 19, 2021

That simply won’t fly in the digital-first decade. Mobile apps are particularly popular among Gen Z consumers, with nearly half using them to learn about financial products.”.

Study 196

Study social media Millennials Retail 196

PYMNTS

FEBRUARY 25, 2020

One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers.

Mobile 153

Mobile Cards social media Survey 153