PYMNTS

MAY 25, 2016

Radial , an omnichannel and fraud solutions provider, is promising to take away merchant woes with a suite of solutions, which it says improves order conversion rates and helps eliminate fraud. 2015, online fraud is forecast to explode from an estimated $3.1 billion in 2018 — an increase of more than 100 percent.

Fraud 109

Fraud Taxes Retail Tools 109

PYMNTS

JANUARY 30, 2020

Widely publicized data breaches and hacks have made today’s consumers especially concerned about fraud. Cautious shoppers may find comfort in debit, with fraud losses associated with the payment method declining over the past several years. Card fraud is an ever-present threat. A Big-Picture Approach To Thwarting Debit Fraud.

Security 182

Security Fraud ATM Cards 182

PYMNTS

APRIL 9, 2020

ITOCHU previously participated in Paidy’s Series B round in 2016 and its Series C round in July 2018, bringing its total investment in the startup to $91 million. Paidy has been successful in developing their business by offering a unique payment service with superb customer experience in the very competitive Japanese FinTech industry.

Customer Experience 230

Customer Experience Resources Fintech Fraud 230

ZootBlog

JUNE 21, 2016

In the first part of our series, we uncovered a multitude of statistics regarding the very real fraud threats that financial institutions, consumers, and merchants face on a daily basis. Malo believes the idea of a “frictionless” customer experience is now an outdated and overreaching goal in effective fraud protection.

Fraud 70

Fraud Customer Experience Security Training 70

FICO

OCTOBER 1, 2018

Companies that are achieving outstanding results using analytics and decision management solutions from FICO are invited to submit nominations for the 2018 FICO® Decisions Awards. Julie Conroy , research director for Aite Group’s Retail Banking practice. The post FICO Decisions Awards 2018 Now Open appeared first on FICO.

Analytics 40

Analytics Conference Compliance Innovation 40

FICO

FEBRUARY 5, 2019

EnterCard, one of the leading Scandinavian finance companies, has sharply reduced its fraud rate and generated massive savings using the FICO ® Falcon ® Platform to combat payments fraud and communicate with its 1.7 million customers in Denmark, Norway and Sweden. Safety for our customers is a key asset for EnterCard.

Analytics 53

Analytics Fraud Groups Customer Experience 53

PYMNTS

JUNE 7, 2019

As consumers grow accustomed to digital shopping and mobile ordering, slow transactions can make or break the customer experience. While digital fund disbursements clearly can affect insurance claims, government tax returns and gig economy workers’ paychecks, it’s reimbursements that play a major role for the retail industry.

Online 178

Online Retail Study Video 178

PYMNTS

APRIL 2, 2020

consumers, who made almost 73 billion non-prepaid debit card transactions in 2018 – and the final 2019 number is bound to be bigger. The Durbin Amendment is a 2010 law that gives merchants some choice in which networks route their debit payments, so networks want to entice retailers with speed and convenience.

Cards 130

Cards Comparison Fraud Retail 130

FICO

APRIL 16, 2019

Almost three in four banks in Asia Pacific anticipate that fraud in their country will increase in 2019, according to a recent poll by FICO. These were identified as the two key concerns, as well as the biggest challenges to stopping fraud in 2019. Over 50 percent of global online retail sales in 2018 originated from the region.

Fraud 40

Fraud Survey Regional Cards 40

NCR

APRIL 6, 2018

The new regulations came into effect on January 13th 2018. One potential consequence of PSD2 and open banking is a significant shift in how businesses engage with customers and deliver services. The post Could PSD2 create a new market of banking ‘wholesalers’ and ‘retailers’? New distinctions.

Retail 69

Retail Marketing Regulation Trends 69

PYMNTS

MAY 29, 2019

Companies are developing new subscription boxes, tiers and perks to retain customers’ loyalty in the face of rising competition, too. million in China in 2018 — and it is only set to grow further. Like retail, the travel, entertainment and education industries have moved to the digital world. About The Tracker.

Apple 179

Apple America Retail Industry 179

Insights on Business

OCTOBER 16, 2018

Monday, October 22, 2018. Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. We’ll discuss the right platforms to handle payment volumes, putting APIs in place and preventing fraud in payments and more. Tuesday, October 23, 2018.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

PYMNTS

JULY 5, 2019

That reminder sets up a story recently told via a PYMNTS podcast discussion with Yinglian Xie, CEO and co-founder at DataVisor , a company that uses artificial intelligence (AI) to defend against online fraud and other such digital attacks. Fraud Increases. trillion in 2018. Digital Evolution.

social media 131

social media Fraud System Data 131

CB Insights

FEBRUARY 13, 2020

Fraud prevention tools. Additionally, the company must underwrite risk, and is on the hook in the event of fraud or returned items. Payments companies assumed risk for losses associated with chargebacks, fraud, KYC, or AML, while also providing support, dispute management, and reporting. Funding, valuation, and investors.

Online 98

Online Company Retail Payments 98

PYMNTS

FEBRUARY 23, 2017

Customers will also be able to tailor in-app preferences to fit their specific needs. “Customer experience is a priority at Gulf as we aim to constantly evolve with our customers’ needs,” said Todd O’Malley, chief commercial officer at Gulf Oil.

Mobile 116

Mobile Payments New York Fraud 116

PYMNTS

OCTOBER 8, 2020

This builds on a trend that has been brewing for the past few years, the study found, as 39 percent of quick-service restaurant (QSR) customers reported that they used drive-thrus more in 2019 than in 2018. As a retailer, you can say there's no practical purpose why a customer would be trying to log on to your network using a bot.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. trillion by 2020, which has prompted some online marketplaces to work on resolving fraud repercussions. Online Resale. Social Media.

Online 101

Online Fraud Branding social media 101

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing.

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

DECEMBER 20, 2019

Digital disbursements have become popular for retail rebates, refunds and similar payments, but other industries have approached them more cautiously. Retailers and other customer-facing platforms adapted alongside the internet to offer these payment innovations, but legal firms still view many of these methods with trepidation.

Security 130

Security Innovation Data Payments 130

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing.

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

APRIL 1, 2020

billion non-prepaid debit card transactions in 2018, solidifying debit as a staple payment type. Customers must authorize their transactions by entering the four-digit PINs associated with the cards, ensuring thieves cannot use stolen cards. shoppers made 72.7 Online sellers could instead rely on 3D Secure 2.0

Cards 141

Cards Payments Security Fraud 141

FICO

MAY 8, 2019

The company also leveraged the platform to reduce merchant onboarding times, resulting in improved customer experience and accelerated business growth. For its achievements, Worldpay won the 2018 FICO® Decisions Award for Customer Onboarding & Management. Anna Milne, editor at Finextra.

New York City 51

New York City Management Innovation New York 51

FICO

APRIL 19, 2018

FICO WORLD 2018, MIAMI, Florida. FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. FICO ® World 2018 runs through April 19 in Miami Beach, Florida. video width="1280" height="720" mp4="[link].

Miami 40

Miami Analytics Florida Management 40

PYMNTS

MARCH 8, 2019

PSD2 launched in January 2018 and has been active in the European Union for a little over a year now, meaning that banks, merchants and customers are becoming used to it and its accompanying data privacy law, GDPR. The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

PYMNTS

OCTOBER 6, 2017

The retail game has evolved so much over the last half decade that, in some ways, it might be unrecognizable to a traveler who somehow found herself on the wrong side of a time warp and now entering 2018. They’re not experts in fraud, and probably don’t want to be. Today, those questions have become more urgent.

Retail 109

Retail Fraud Customer Experience Management 109

FICO

SEPTEMBER 28, 2018

With less than 12 months to go until EU banks implement their strong customer authentication (SCA) solutions, project teams are facing tough decisions about the most important aspect of the business – customers making payments. The customer will have to provide at least two of the following: knowledge, ownership and inherence.

Customer Experience 53

Customer Experience Branding Fraud Cards 53

William Mills

MAY 9, 2018

Welcome to FinovateSpring 2018. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Advisory Board Members.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

AUGUST 23, 2018

Its retail bank, Chase, spans 61 million American households. JPM is the first consumer bank to give free trades to all retail customers. JPM has established a new focus on retail investing with the introduction of its app, Just Invest, and reported launch of its own robo-advisor in 2019. Table of Contents. Mobile apps.

Cards 76

Cards Mobile Strategy Branding 76

PYMNTS

AUGUST 12, 2019

Simply put, that means consumers’ retail experiences tend to inform their expectations for financial services, said Jim Johnson, executive vice president of FI payments and wealth for FIS , in a new PYMNTS interview with Karen Webster. To serve that customer well, we have to provide an omnichannel experience,” he said.

Payments 188

Payments Fintech US Innovation 188

PYMNTS

OCTOBER 9, 2017

“One brand, one customer experience.”. Customers, particularly the Walmart customer, just wants to shop Walmart across any channel and get a single, predictable, great experience while doing it. It’s foundational to the latest addition to its mobile arsenal – Mobile Express Returns – announced today.

Mobile 106

Mobile Customer Experience Retail Online 106

CB Insights

JUNE 5, 2019

Biometric technology such as facial recognition can quickly and accurately identify individual people and their emotional state, making it a powerful tool for ensuring security and preventing fraud. Food and beverage brands are offering a personalized experience by recognizing customers.

Technology 78

Technology US Company Security 78

CB Insights

MARCH 11, 2019

Amazon may dominate discussions about the future of retail, but a range of technologies are already disrupting the sector. Our analysts looked at signals across the industry to identify the top 21 retail trends to watch in 2019. GET the 54-page retail TRENDS report. Experiential & Destination Retail. Private Labels.

Trends 70

Trends Retail Branding blockchain 70

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Founded: 2011.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

FEBRUARY 8, 2018

But luxury-focused e-commerce startups like FarFetch and Moda Operandi have changed the relationship between luxury consumers and brands by successfully building online retail businesses. E-Commerce: 2018 Trends and Beyond. First Name. Get the Briefing.

Trends 50

Trends Industry Branding Online 50