PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

APRIL 9, 2019

CNBC is reporting that despite a year of scandals for social media giant Facebook, advertisers are still flocking to the company, and user base and ad revenues continue to grow. 2018 was a tough year for Facebook. percent in 2018, and is predicted to reach 22.9 billion, according to eMarketer. percent in 2017 to 21.8

social media 100

social media Branding Washington Report 100

PYMNTS

JULY 9, 2019

Facebook is dangling the promise of more fans and endless money in an effort to lure video creators away from YouTube and other social media sites. The social media site that boasts over 2 billion daily users says it will help creators make more money with direct payments from its users, coupled with advertising earnings, CNBC reports.

social media 108

social media Video CA Comparison 108

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. social media users are “very confident” that those platforms would protect users’ data, according to Pew — with 64 percent calling for more regulation of online advertisers.

Online 101

Online social media Baltimore Data 101

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. Ann Taylor and New York and Company were early participants.

Online 111

Online social media Retail New York 111

William Mills

SEPTEMBER 25, 2018

Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Cashoff integrated with global brands. Largest independent purely online bank in the world. Tinkoff’s data shows that they do and it drives engagement with the mobile banking app and the brand. ^DG. 09:34 am Cashoff.

Mobile 78

Mobile Customer Experience Lending Analytics 78

PYMNTS

JUNE 19, 2020

Amazon and Italian luxury brand Maison Valentino filed a lawsuit against a retailer Thursday (June 18), alleging the company sold counterfeit goods as the trade in the so-called “gray market” continues to draw attention. HBR called for luxury-goods brands to refocus on controlling their supply chains to fight the problem.

social media 181

social media United States Branding National 181

PYMNTS

AUGUST 10, 2018

The announcement comes at a time when rival cosmetics firms like Estee Lauder and retailers like Sephora are making big investments in new technology, in part due to the influence of beauty bloggers and online selfies. percent of its total sales during the first half of 2018, which is up from about 5 percent just three years ago.

social media 101

social media Groups Retail Branding 101

PYMNTS

NOVEMBER 23, 2018

Indeed, that is one of the main ideas behind Instagram ’s recent move to offer three new ways for users of the Facebook-owned photo-sharing social media platform to discover products. Instagram users can also now shop in videos from the brands they follow. clicks to complete an online purchase. Window Shopping.

social media 163

social media Mobile Branding Retail 163

PYMNTS

FEBRUARY 11, 2019

In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season. under the age of 14.

social media 215

social media Video Retail Branding 215

PYMNTS

MAY 6, 2019

Particularly popular, according to the report, are Louis Vuitton, Chanel, Gucci, Nike, Fendi and Balenciaga-branded items. And, according to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. billion per year to fake online sales. trillion every year.

social media 123

social media Branding Survey Report 123

PYMNTS

APRIL 22, 2019

That’s reportedly the case when it comes to luxury retail brand Gucci. The change in behavior is due, in part, to social media sites such as Instagram. These platforms bring urgency to fashion and serve as a newsfeed for brands. Millennials could be helping to bring new life to call center commerce.

Millennials 158

Millennials New York City social media Branding 158

PYMNTS

SEPTEMBER 19, 2018

Model and social media celebrity Chrissy Teigen is, in many ways, the perfect brand partner for Target, as evidenced by her recent review of her new kitchen and cookware lines. Unlike her competitor for the title of Generations X’s Martha Stewart, Gwyneth Paltrow, Teigen has built a brand around being accessibly aspirational.

Millennials 138

Millennials Montana social media Branding 138

PYMNTS

FEBRUARY 7, 2020

StyleSnap’s recommendations draw on a number of factors, including brand, price range and customer reviews. I think brands are trying to figure out a way to use the mobile phone, and use the tools that are unique to the mobile phone to really streamline that extend that path to purchase. percent from 2019 to 2025.

Branding 151

Branding Retail social media Mobile 151

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. The opportunity has not gone unnoticed by grocery stores and online delivery services, either, of course. Social Media’s Role. Back to 2012.

Industry 110

Industry social media New York City Retail 110

PYMNTS

OCTOBER 19, 2019

and Lauren Burnham, are famous after their roller-coaster romance was documented on national television on the TV show “The Bachelor” in 2018. Instagram, like most social media platforms, does not allow users under a certain age, but usually will note somewhere in the terms of service that parents can run an account on their child’s behalf.

social media 101

social media Video Hawaii Branding 101

Social Assurance

JANUARY 22, 2021

2020 was a year that forced many financial brands to change habits. In record numbers, businesses and individuals turned to the internet during lockdowns, leading to never-before-seen levels of online traffic. This trend held true for financial brands as well. Integrate an online analytics tool with your website.

Branding 26

Branding Trends Google Analytics 26

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. The opportunity has not gone unnoticed by grocery stores and online delivery services, either, of course. Social Media’s Role. Back to 2012.

Industry 100

Industry social media New York City Retail 100

PYMNTS

OCTOBER 16, 2018

Just fewer than six in 10 – 59 percent – of Starbucks customers recently made their orders online or via app. Borrowing from the strategy of fast food restaurants, Dine Brands is working on a new order-ahead technology. It’s like converting casual dining to fast food,” Dine Brands CEO Stephen Joyce told The Post.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

FEBRUARY 18, 2019

Sometime brands hit it lucky, sometimes a very concerted marketing effort makes all the difference — but what flavors define a food trend have heretofore mostly been mysterious. From 2017 to 2018, restaurant hopping increased by 160 percent. Food, Tastewise notes, is a big marketplace — and a competitive one.

Data 139

Data Trends Philadelphia social media 139

PYMNTS

AUGUST 14, 2018

The 100-page catalog would arrive near the end of October for kids to look through and create wish lists before December — filling, perhaps, the void left by Toys R Us when it went out of business (in part because of competition from Amazon and other online retailers). Online retail accounted for 53.7 Williams Sonoma is one example.

Retail 102

Retail social media Conference Groups 102

PYMNTS

MARCH 5, 2018

Procter & Gamble made headlines last week when its Chief Brand Officer, Marc Pritchard, confirmed that the world’s largest advertiser cut $200 million of digital advertising spend in the last nine months of 2017. In the face of the big brand digital ad spending backlash, it seems now big brands are thinking that way too.

Google 123

Google Branding social media Video 123

PYMNTS

AUGUST 9, 2018

In fact, email and online services accounted for 26 percent of phishing attacks last year, overtaking financial institutions (21 percent) as the top phishing target, the company said. Other figures from the first quarter of 2018 show that 299 brands suffered phishing attacks during that period, up about 15 percent quarter over quarter.

Survey 111

Survey social media Online Data 111

PYMNTS

APRIL 30, 2018

QVC President and CEO Mike George said when the deal was announced,“By creating the leader in discovery-based shopping, we will enhance the customer experience, accelerate innovation, leverage our resources and talents to further strengthen our brands, and redeploy savings for innovation and growth. Signs of Traction.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

SEPTEMBER 7, 2018

She has helped to build some of the world’s most beloved brands and we’re thrilled that she will join us to give our fans more opportunities to interact with Netflix in new and exciting ways,” said Netflix Chief Marketing Officer Kelly Bennett. Netflix forecasted that, for the third quarter of 2018, the company will gain 5.5

social media 128

social media Report Maine Retail 128

PYMNTS

JANUARY 13, 2020

Purchases are shifting from individual brands to marketplaces. Scale economies help big players, and brand affinity helps hyperlocal players compete – while brands in the oversaturated middle struggle to differentiate. 10, 2020 , down from a high of $13 billion in September 2018 and $7.3 billion on Jan.

Branding 153

Branding Retail Marketing Industry 153

PYMNTS

JANUARY 10, 2020

Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels. Approximately 70 percent of guests use Pay Less Upfront when it is available, Shrauger noted.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

SEPTEMBER 30, 2019

State governments began rolling out economic nexus laws after 2018’s South Dakota vs. Wayfair ruling. These laws were meant to make online sellers face sales tax requirements similar to those for retailers with on-the-ground locations, putting both types of businesses on equal footing.

Retail 109

Retail Taxes Virginia South Dakota 109

PYMNTS

JANUARY 22, 2019

Dosh Doles Out Rewards By Connecting Brands And Cards. Dosh is an online cash-back rewards app that built its business model on creating a connection between retailers and brands — Nike, Toms, Gap, Walgreens, Walmart, Target and Sephora are all partner firms — and payment card providers like Visa and Mastercard.

Cards 152

Cards cryptocurrency Branding Capital 152

PYMNTS

JULY 19, 2019

Courting the Cool Kids: Luring Exclusive Brands With a Dedicated Accelerator . The Amazon Brand Accelerator Program is invite-only; for this first run, Amazon is looking to bring on about 10 brands in 2019, targeting soon-to-launch and already launched brands – preferably, those with sustainability or a mission-for-good bent.

Branding 122

Branding Retail Customer Experience social media 122

PYMNTS

JANUARY 31, 2020

Amazon’s last official update was in April of 2018, when it reported more than 100 million members in the program. The social media platform released its fourth-quarter earnings and full-year 2019 financials on Jan. Super Bowl Countdown Brings New Online Gambling Action. billion during the recently completed year.

Cards 131

Cards Technology social media Meeting 131

CB Insights

NOVEMBER 6, 2018

Search data helps brands understand shopper preferences. Beauty brands partner with Google Assistant and Home. Messenger taps brands for beauty bots. Instagram powers digital beauty brands. Google’s search data helps brands understand beauty shopper preferences. YouTube powers beauty influencers.

Google 72

Google Apple Industry Branding 72

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. And an estimated 86 percent of the scams were shared via social media platforms such as Facebook, Instagram and Twitter.

Video 128

Video Data Google Cards 128

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Ultimately, customers want to be known and valued.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

APRIL 16, 2018

That putting what is now the inevitable regulatory screws to social media platforms will impose unwieldly compliance costs on every player, making it harder for new players to emerge and scale, and thereby strengthening Facebook’s position. Anyone who gets it down to one minute should definitely get the Nobel Peace Prize.

Google 121

Google Data social media Branding 121

PYMNTS

OCTOBER 29, 2018

Facebook reported on their website that their teams have made progress: They removed 837 million pieces of spam in Q1 2018 before anyone reported it, disabled 583 million fake accounts “within minutes” of going online and removed 24 million inappropriate pictures related to violence and nudity. million such pieces.

Payments 196

Payments Google Apple Innovation 196