Fintech Labs Insights

AUGUST 24, 2016

It’s 2016, and the red hot fintech sector has evolved immensely since Finovate first launched 10 years ago. With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. The post Fintech with The Jetsons at FinovateFall 2016 appeared first on Finovate.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

AUGUST 31, 2017

There was, of course, the internet’s go-to solution for unwanted things — Craigslist — but Huzar was looking for a cleaner user experience and a process that was a bit more organized. He thought he could probably build that experience, then spent about five years trying to convince himself not to.

User Experience 127

User Experience Conference Maine Course 127

PYMNTS

MAY 11, 2017

For example, some businesses are turning to APIs to offer eCommerce solutions to help them tap into the online market which, by some accounts , is expected to be worth $1.3 With such a staggering amount of money up for grabs, it’s little wonder that SMBs are seeking solutions to tap the online market’s potential. Venturo said U.S.

Innovation 143

Innovation Mobile ATM Tools 143

CB Insights

MARCH 8, 2018

These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. To do so, Monzo launched a prepaid card instead of a full account product.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

APRIL 18, 2017

Chatbots launched with a good deal of fanfare in early 2016 — only to seem much of the early enthusiasm for the product diminished when consumers and merchants alike learned that bots were often a better idea in concept than in execution.

Groups 104

Groups Conference Exercises Meeting 104

PYMNTS

MAY 3, 2017

Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise to enable a smoother and more conversational way for a consumer to interact with a business. They say ‘I want to pay my credit card.’ Emphasis on the word “promise.”.

User Experience 121

User Experience Training Mobile Data 121

PYMNTS

DECEMBER 30, 2016

In the four-day period between Black Friday and Cyber Monday 2016, top-performing subscription businesses experienced an overall TVP growth rate of 115 percent compared to the same holiday weekend period in 2015. What are you seeing in terms of the expansion of the market?

Community 129

Community User Experience US Company 129

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. The appeal of design and positive user experience goes on to influence a consumer’s likelihood to complete a transaction.

UX 100

UX Mobile Apple Trends 100

PYMNTS

JUNE 27, 2016

It’s been nearly two years – 20 months to be precise — since it was launched after significant investments in engineering, marketing and promotion. Source: PYMNTS.com/InfoScout 2016. More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used.

Apple 165

Apple Mobile Cards Payments 165

Filene

MAY 11, 2016

32 organizations got a chance to demonstrate their solutions at Finovate Spring 2016 day two. This platform is basically a credit/debit card updater intended to eliminate the pain to replace and transfer payments from credit card to credit card. Most of the themes from day one continued.

Cards 28

Cards Analytics Data Strategy 28

Fintech Labs Insights

MAY 1, 2016

Finovera is the face of the new digital bill management and payment experience from a customer perspective. Features: User experience – double or triple customer engagement compared to bill pay. Offer credit/debit card bill pay for instant payment to increase customer loyalty. Amanda Zepeda, Marketing Manager.

User Experience 12

User Experience Software Management Innovation 12

PYMNTS

JUNE 19, 2018

credit card market is massive. North America accounts for about 60 percent of the global card market, according to analysis from ResearchAndMarkets.com released earlier this year, while the American Banking Association found in April that about 70 percent of Americans have at least one credit card.

Cards 100

Cards Fraud Payments Data 100

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. 09:47 am Finovate Fall 2016 Day 1 Recap. End of Day 1, check back later today for our video recap of Finovate Fall 2016! With CRMnext, replacing a lost card or request a new pin is a one button process. I think cards from Dynamics ARE big in Canada.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JUNE 15, 2018

With the B2B eCommerce market towering over B2C’s in terms of transaction value — Forrester Research estimates the U.S. market will grow from $889 billion by the end of 2017 to $1.2 trillion by 2021 — the business-to-business payments market is primed for disruption. “But these are complex to reconcile.

Payments 101

Payments User Experience Online Marketing 101

Fintech Labs Insights

JANUARY 8, 2016

December: Wins Most Effective Mobile Payment Solution at The Effective Mobile Marketing Awards. October: Efma ranks mBank first in Digital Marketing category in global banking competition. August: Reaches 1 million active users. October: Efma ranks mBank first in Digital Marketing category in global banking competition.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

JANUARY 2, 2017

In 2016, the PYMNTS.com Tracker series kept tabs on practically everything within the payments and commerce ecosystem, from A to Z (that’s ACH transfers to Ziosk). From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

APRIL 11, 2017

As of the last PYMNTS/InfoScout report on in-store mobile wallet usage, and particularly for the longest running general purpose mobile wallet in the market, Apple Pay, 19 out of 20 users who could use a mobile wallet don’t. and Western Europe still kind of like their cards.

Mobile 119

Mobile Study Survey United States 119

PYMNTS

JUNE 29, 2017

Mobile commerce — defined as the purchase of goods and services through mobile apps — represented 90 percent of the total app economy in 2016 and will represent 95 percent in 2021. In short, a lot of products come onto the market with big claims about changing the world. Melissa Lowry, VP of Brand and Marketing, Early Warning.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

NOVEMBER 15, 2017

Since launching in November 2016, Samsung Rewards has grown 25 percent month over month, with more than a million new users joining the program within the past week alone. The program has several million active users in seven global markets: the U.S., market, where consumers are very familiar with such a structure.

Samsung 100

Samsung User Experience Hawaii Cards 100

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. Last year, the company won not one but two awards at the PYMNTS Innovation Project 2016 Awards, nabbing Gold for Best Check Innovation and Gold for Best Debit Innovation. . Some of them surround the issue of payments security.

Innovation 129

Innovation Security Innovation Strategies Data 129

PYMNTS

MAY 5, 2016

Apple has taken the single-channel approach, driving the user experience primarily from its iOS. Android has adopted an open platform approach, which allows brands and the tech-savvy users of the world to customize the payments platform to function within their applications. So, who’s winning? It’s kind of tricky to tell.

Mobile 100

Mobile Samsung Payments Apple 100

CB Insights

AUGUST 21, 2018

Wearables have paved the way for a profound tech transformation in industries spanning apparel, fitness, and healthcare, with notable companies including Fitbit (IPO in 2015), Withings (acquired by Nokia for $191M in 2016), and Misfit (acquired by Fossil for $260M in late 2015). The VR/AR market landscape.

Mobile 65

Mobile Google Apple Technology 65

CB Insights

OCTOBER 31, 2019

In 2016, chatbots were all the rage. There are many reasons why chat didn’t take off in 2016. In 2016, virtually all of the world’s biggest tech companies were announcing competing chatbot projects. CEO Satya Nadella proclaimed that “bots are the new apps” in March 2016. The chatbot movement gains momentum.

Industry 78

Industry Examples Tools Retail 78

William Mills

MAY 9, 2018

Stephen Butler (General Manager), Sid Probstein (CTO & VP Professional Services), Alan Swahn (VP Marketing), Percy Johnson (VP Solutions), Alex Levi (VP Sales). Founded: January 2016. With so many companies showing web-based platforms the quality of the user experience is paramount. Founded: May 2016.

Security 40

Security Samsung Strategy San Jose 40

Fintech Labs Insights

MAY 25, 2017

Calling itself a bank for people who live on their smartphones, banqUP is a digital neo-bank for small business that offers a business current account, credit and debit cards, and a hub of integrated financial solutions in a single, unified platform. Founded in 2016. An indirect, go-to-market model where banqUP offers its platform.

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. WHY ARE THEy SUCCESSFUL? WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Founded: 2016. This brainchild from the Lab offers a way to modernize the traditional retail banking experience. Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

What words describe 2016 GonzoBankers? So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards. We hope you enjoy our take on the good, the bad and the bigly of 2016. . THE BANKING AWARDS. Is it in the water?

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

What words describe 2016 GonzoBankers? So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards. We hope you enjoy our take on the good, the bad and the bigly of 2016. . THE BANKING AWARDS. Is it in the water?

Utah 60

Utah System Community Marketing 60

PYMNTS

DECEMBER 11, 2017

And why do card networks and banks continue to hire actors and spokespeople to blanket the airways with clever ads that tout the merits of using their products? According to 2016 Nielsen data, consumers in the U.S. According to 2016 Nielsen data, consumers in the U.S. From “The Economics of Attention Markets” by David S.

Millennials 109

Millennials Video Maine Operations 109

CB Insights

OCTOBER 31, 2017

2016 Third Update (11/8/16). 2016 Second Update (7/28/2016). 2016 First Update (2/15/2016). The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics.

Company 78

Company US San Francisco Capital 78

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. “Last year, a Javelin report said that there was $9 billion lost due to card fraud. That’s a problem,” White said.

Security 12

Security Mobile Technology Virginia 12

PYMNTS

OCTOBER 1, 2018

Ten years after Amazon launched, it was nearing 70 million users and had just launched Amazon Prime. Ten years after Visa and Mastercard launched, they had each licensed their tech to thousands of banks that had cards in the hands of millions of consumers, who were using them to buy things at millions of merchants.

Bitcoin 214

Bitcoin blockchain cryptocurrency Innovation 214

CB Insights

DECEMBER 14, 2017

These direct-to-consumer, or D2C companies, are able to manufacture and ship their products at much lower costs than traditional consumer brands because they own all of their customers’ data and maintain end-to-end control over the making, marketing, and distribution of products. No need to choose.

Video 78

Video Branding Company Strategy 78