NCR

MAY 23, 2017

Instant issuance gives customers who need to replace a lost, stolen or compromised card the opportunity to pick up a new payment card at their local branch. Instead of waiting days or sometimes weeks for their new card to arrive, customers can leave a branch with a fully personalized and activated card in just a few minutes.

Customer Experience 71

Customer Experience Cards Analysis User Experience 71

PYMNTS

APRIL 30, 2018

LendingClub makes unsecured personal loans to consumers, mostly to consolidate and pay off credit card debt and more recently to refinance auto loans. Launched in October of 2016 , Marcus is Goldman’s $2 billion annual hedge on threats to its core commercial banking and trading businesses. Take Goldman Sachs and Marcus. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Fintech Labs Insights

AUGUST 24, 2016

It’s 2016, and the red hot fintech sector has evolved immensely since Finovate first launched 10 years ago. With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. The post Fintech with The Jetsons at FinovateFall 2016 appeared first on Finovate.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

OCTOBER 8, 2018

Starting with Facebook’s big announcement of its chatbot push at F8 in 2016, all of those forecasts for everything chatbots were going to do starting rolling in. A not so very long time ago, chatbots were forecast to be the next big thing in digital ecosystems. Allo, according to media reports, has been officially shelved.

Google 168

Google Samsung User Experience US 168

PYMNTS

AUGUST 15, 2019

A pair of late 2016 studies indicated that Japanese consumers, despite being digitally enthused, vastly preferred to make their payments in cash , with 70 percent of consumers across demographic groups reflecting that preference. credit card and 10 percent with other types of credit cards.

Mobile 154

Mobile Payments National Marketing 154

Fintech Labs Insights

OCTOBER 5, 2016

And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account. Discover Card merchant refund notification email (29 Sep 2016). Discover Card merchant refund notification email (29 Sep 2016). Discover card home page (displayed after clicking on link in email above).

Cards 16

Cards UX User Experience ATM 16

PYMNTS

AUGUST 31, 2017

There was, of course, the internet’s go-to solution for unwanted things — Craigslist — but Huzar was looking for a cleaner user experience and a process that was a bit more organized. He thought he could probably build that experience, then spent about five years trying to convince himself not to.

User Experience 127

User Experience Conference Maine Course 127

PYMNTS

APRIL 18, 2017

Chatbots launched with a good deal of fanfare in early 2016 — only to seem much of the early enthusiasm for the product diminished when consumers and merchants alike learned that bots were often a better idea in concept than in execution.

Groups 104

Groups Conference Exercises Meeting 104

PYMNTS

MAY 11, 2017

Bank , who discussed the bank’s experience with hackathons and what types of innovations these events have produced so far. The app, called Undutchly, is a video game in the spirit of “credit card roulette,” intended to help a group settle a restaurant bill. Hacking the Future of APIs. Venturo said U.S. In 2015, U.S.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

MAY 3, 2017

Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise to enable a smoother and more conversational way for a consumer to interact with a business. They say ‘I want to pay my credit card.’ Emphasis on the word “promise.”.

User Experience 121

User Experience Training Mobile Data 121

PYMNTS

NOVEMBER 1, 2017

percent between 2016 and 2020. DraftKings’ service, Haas explained, allows users to make payments using credit cards, PayPal or digital wallets, such as Skrill and NETELLER. The idea is to provide fantasy fans a more seamless, enjoyable user experience when using the platform, he said.

Payments 102

Payments Regional America Marketing 102

CB Insights

MARCH 8, 2018

These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. To do so, Monzo launched a prepaid card instead of a full account product.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

DECEMBER 30, 2016

In the four-day period between Black Friday and Cyber Monday 2016, top-performing subscription businesses experienced an overall TVP growth rate of 115 percent compared to the same holiday weekend period in 2015. Dan Burkhart: I think we are seeing some phenomenal advancements in user experience.

Community 129

Community User Experience US Company 129

PYMNTS

MAY 4, 2017

billion in Q4 2016, the first full quarter of Same Day ACH Credit availability. Parents can use the service to send money for free to their kids’ bank accounts, debit cards and prepaid cards. A 3 percent fee is applied to credit card transactions. According to recent data , the Same Day ACH offering was used to make 1.8

social media 104

social media Payments Millennials Mobile 104

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. The appeal of design and positive user experience goes on to influence a consumer’s likelihood to complete a transaction.

UX 100

UX Mobile Apple Trends 100

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. Register today.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

AUGUST 4, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Daon’s IdentityX Platform provides convenient, fast, secure, multi-factor authentication in any channel using biometrics, verifying users in less than 3 seconds and improving the customer experience. Register today.

User Experience 12

User Experience Customer Experience America Security 12

PYMNTS

JUNE 27, 2016

Source: PYMNTS.com/InfoScout 2016. More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. Nearly 50 percent of those consumers say that they like other things better – cash and/or cards and/or products that offer rewards. who’ve tried it once.

Apple 165

Apple Mobile Cards Payments 165

Fintech Labs Insights

APRIL 14, 2016

What they’ve been up to: February 2016: Demoed at FinovateEurope 2016 in London. February 2016: Partnered with Sentenial’s pan-European Payment Institution, Nuapay. January 2016: Partnered with Fiserv. January 2016: Partnered with Alipay. February 2016: Featured in Gartner report. Demo video ).

Las Vegas 12

Las Vegas San Jose Video New York 12

Fintech Labs Insights

MARCH 30, 2017

” Pictured: Robert Capps, VP for Business Development at NuData Security, demonstrating NuDetect at FinovateSpring 2016. He added “Those efforts will continue and accelerate through our collective enhanced capabilities to secure the digital landscape, while offering an enhanced user experience.”

Security 12

Security User Experience Conference Analytics 12

Fintech Labs Insights

DECEMBER 17, 2015

Features: Simplifies remittances by using payment cards. Tokenizes card data in demand for social-based transfers. Presenter: Daniel Gusev, Co-founder, User Experience and Product Engineering. Leverages global partnership network for decreased cost of sending money.

User Experience 12

User Experience Fintech Meeting Cards 12

Filene

MAY 11, 2016

32 organizations got a chance to demonstrate their solutions at Finovate Spring 2016 day two. This platform is basically a credit/debit card updater intended to eliminate the pain to replace and transfer payments from credit card to credit card. Most of the themes from day one continued. Elry’s choice: Ephesoft.

Cards 28

Cards Analytics Data Strategy 28

Fintech Labs Insights

FEBRUARY 22, 2016

Whether in service of greater security or lesser friction in e-commerce – or both – companies are busy leveraging sound and voice to improve the user experience in fintech. With SwipeSonic, consumers do not need to have credit card information on hand or wait for confirmation codes to be exchanged.

San Jose 12

San Jose Payments User Experience Online 12

Fintech Labs Insights

MAY 25, 2017

Expensify’s solution will provide SmartScan OCR receipt scanning, next-day reimbursement, and company card reconciliation to Xero employees at all 21 of the company’s offices worldwide. ” Founded in 2008 and headquartered in San Francisco, Expensify demonstrated Expensify Invoices at FinovateSpring 2013.

Management 19

Management San Francisco Software User Experience 19

Fintech Labs Insights

MAY 1, 2016

Finovera is the face of the new digital bill management and payment experience from a customer perspective. Features: User experience – double or triple customer engagement compared to bill pay. Offer credit/debit card bill pay for instant payment to increase customer loyalty. Generate interchange fee and reduce cost.

User Experience 12

User Experience Software Management Innovation 12

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. 09:47 am Finovate Fall 2016 Day 1 Recap. End of Day 1, check back later today for our video recap of Finovate Fall 2016! With CRMnext, replacing a lost card or request a new pin is a one button process. I think cards from Dynamics ARE big in Canada.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JUNE 19, 2018

credit card market is massive. North America accounts for about 60 percent of the global card market, according to analysis from ResearchAndMarkets.com released earlier this year, while the American Banking Association found in April that about 70 percent of Americans have at least one credit card. “We [the U.S.]

Cards 100

Cards Fraud Payments Data 100

PYMNTS

APRIL 25, 2016

14, 2016, any bank that issues a Visa-branded card must give cardholders the option to register for alerts related to any card and card-not-present transactions, international cross-border transactions, and transaction amounts that an authorized cardholder has specified based on some transactional limit. Effective Oct.

Fraud 100

Fraud Cards Branding User Experience 100

Fintech Labs Insights

JANUARY 8, 2016

NAMU Systems : demoed its “Joyful Banking” which uses new and intelligent behavioiur modeling to focus on customer behavior and digital experiences to create a new standard in mobile banking. May: Wins “Top Innovation, Best User Experience” in Citi Mobile Challenge. December: Ciright One Purchases Stratos Card.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

JUNE 15, 2018

And you want to combine these traditional forms of payment with new payment technologies like bank cards, and PayPal , and other electronic payments.” ” B2B eCommerce platforms, he continued, “don’t want to only do bank cards, and don’t only want to do bank transfers. They want to combine them.”

Payments 101

Payments User Experience Online Marketing 101

PYMNTS

JANUARY 2, 2017

In 2016, the PYMNTS.com Tracker series kept tabs on practically everything within the payments and commerce ecosystem, from A to Z (that’s ACH transfers to Ziosk). From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers.

Retail 123

Retail Millennials blockchain Mobile 123

NCR

JULY 26, 2017

Financial institutions need to be ready to meet this level of expectation in an area that remains absolutely critical to the overall customer experience in retail banking: the self-service channel. Why self-service is so important. How to maximize availability.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

MARCH 3, 2017

In most cases, as a result of a successful phishing campaign, a criminal would receive enough payment card credentials to cash out immediately or sell the details to other criminals for a good price. Banking malware: In 2016 the number of users attacked with banking Trojans increased by 30.55 percent to reach 1,088,900.

Security 100

Security Trends User Experience Online 100

PYMNTS

APRIL 11, 2017

As of the last PYMNTS/InfoScout report on in-store mobile wallet usage, and particularly for the longest running general purpose mobile wallet in the market, Apple Pay, 19 out of 20 users who could use a mobile wallet don’t. and Western Europe still kind of like their cards. And Kenya is where M-Pesa’s effects are most strongly seen.

Mobile 119

Mobile Study Survey United States 119

PYMNTS

JUNE 29, 2017

Mobile commerce — defined as the purchase of goods and services through mobile apps — represented 90 percent of the total app economy in 2016 and will represent 95 percent in 2021. In fact, in countries where NFC cards are ubiquitous, tap-to-pay has become extremely popular, but usage tends to saturate due to limits on transaction values.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

NOVEMBER 15, 2017

Since launching in November 2016, Samsung Rewards has grown 25 percent month over month, with more than a million new users joining the program within the past week alone. The program has several million active users in seven global markets: the U.S., The instant win opportunity lasts from Thursday, Nov.

Samsung 100

Samsung User Experience Hawaii Cards 100

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. Last year, the company won not one but two awards at the PYMNTS Innovation Project 2016 Awards, nabbing Gold for Best Check Innovation and Gold for Best Debit Innovation. “Security tends to always be a requirement.”

Innovation 129

Innovation Security Innovation Strategies Data 129